# Set up Australia Post MyPost Business
URL: https://support.starshipit.com/articles/360003690095-set-up-australia-post-mypost-business
Canonical: https://support.starshipit.com/articles/360003690095-set-up-australia-post-mypost-business
Markdown: https://support.starshipit.com/articles/360003690095-set-up-australia-post-mypost-business.md
Updated: 2026-10-26

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Connect MyPost Business, load your services, check payment and prepare product identifiers for EU shipments.

Connect [Australia Post MyPost Business](https://starshipit.com/nz/auspost-mypost-business-shipping-app) to Starshipit to ship domestically and internationally from Australia. Use your MyPost Business login and payment method, then load the services available on your account. Learn more about [how the MyPost Business integration works](/articles/360003680775-mypost-business-integration-faqs).

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## Before you begin

* Your MyPost Business login details. If you don't have an account, [sign up for MyPost Business](https://auspost.com.au/mypost-business/auth/email).
* Payment method, either a credit card, or if spending more than $1000 a month you can apply for a credit account through [MyPost Business](https://auspost.com.au/business/business-admin/business-credit-accounts-postage-meters/business-credit-account)

## Set up Australia Post MyPost Business in Starshipit

1. In Starshipit, go to **Settings > Couriers > [Add a new courier](https://next.starshipit.com/settings/couriers/add)** and select **MyPost Business**.
2. Select **Enable MyPost Business**.
3. Click **Authorise**. This will redirect you to the MyPost Business website to log in.
4. Enter your MyPost Business **email address** and **password**.
5. If prompted, review and accept any terms and conditions and enter your credit card details.  
 This is required to integrate the account. You can change to using a charge account once the integration is completed.
6. (Optional) If you're using a charge account, under **Payment method** click **Lookup** and select the charge account you want to enable.
7. Click **Load products from MyPost Business** to add the services, and delete any you don't want to use.

Check the connection and services before shipping your first order.

:::note
Only charge accounts that are currently listed as active by MyPost will be shown in Starshipit.

If your charge account isn't listed, contact the MyPost Business team at customer_connectivity@auspost.com.au.
:::

## Additional configuration

Australia Post MyPost Business offers additional configurations which you can find in their courier settings.

**Limit extra cover**: If you are using the free insurance with MyPost this setting will cap the cover value at the free threshold ($100).

**SKUs on labels**: Enabling this setting will add the SKUs to the MyPost labels.

**Export type**: Select the default export type for your goods when shipping internationally. The most common is Sale of Goods.

**Digital signature**: Tick Automatically add digital signature to international labels if you'd like Starshipit to automatically sign and date your international orders with your company name.

**Multi-package**: MyPost only supports single package shipments. Tick Enable Multi-Package Creation for Domestic Shipments if you'd like to create multiple (separate) labels for your orders from one order in Starshipit. Note: These will be billed as separate consignments with MyPost.

## Verify the connection

Reopen the MyPost Business courier settings and check that the connection is enabled, the intended payment method is selected and only the services you use are loaded. Save any settings you change.

On your next planned shipment, check the address, package and selected MyPost Business service before printing. Confirm the label and tracking number are created. Label creation can charge your payment method, including a separate consignment charge for each domestic multi-package label.

## Check product identifiers for EU shipments

For EU destinations, Starshipit sends each item's **Merchant Product ID** to MyPost Business as its customs SKU. If Merchant Product ID is blank, it uses the item's existing **SKU**. You do not need to enable a separate MyPost Business setting for this mapping.

1. Open a representative unprinted EU order in Starshipit UI 2.0 and check the **Items** section.
2. Confirm every item has the intended Merchant Product ID or SKU. Australia Post limits the submitted customs SKU to the first **20 characters**, so check that this still identifies the product.
3. Check the item's description, HS code, country of origin and value before printing.

This mapping does not send separate Manufacturer Product ID or Standardised Product ID fields, and the customs SKU field is omitted for non-EU destinations. It is separate from **SKUs on labels**, which controls the visible label text. See [Set up product identifiers for EU shipments](/articles/1790827200001-set-up-product-identifiers-for-eu-shipments#check-australia-post-identifiers) for catalogue entry, import options and the separate eParcel availability limits.