- Parcelpoint (previously Hubbed), powered by Asendia, is a network of over 2,000 drop-off locations across Australia, including pharmacies, petrol stations, newsagents, and retail stores.
- This service offers fully tracked international parcel delivery, helping our user brand’s reach worldwide with ease and confidence, which offers international shipping services to a range of countries.
- This article outlines additional details about how to integrate Parcelpoint Asendia with your Starshipit account.
- You can find a list of supported countries here.
Before you begin
Parcelpoint, powered by Asendia, only supportsAsendia e-PAQ Select,where merchants can drop off shipments at Parcelpoint Asendia locations. This does not include shipments where Asendia provides parcel pickup services from merchants' locations.
To connect Parcelpoint Asendia with your Starshipit account, you’ll need your Parcelpoint Asendia API Key.
If you don’t have these credentials, please get in touch with your Parcelpoint Asendia account manager. If you do not have an account manager, please email the Parcelpoint Asendia sales team.
How to set up Parcelpoint Asendia
- In Starshipit, navigate to Settings > Couriers > Add a new courier.
- Select Parcelpoint Asendia under the International section.
- Tick Enable Parcelpoint Asendia.
- Enter your Parcelpoint Asendia API Key.
- Click Save to save your integration details.
Learn more about Parcelpoint Asendia's eCommerce shipping services here.
FAQs
Does Parcelpoint support domestic shipping?
No, Parcelpoint Asendia currently supports only international shipments.
Does Parcelpoint support shipments to all countries?
Currently, only shipments from Australia to the USA, Canada, United Kingdon, New Zealand, Malaysia, Phillipines, Thailand and Singapore are supported. For a full list of countries and options, please contact Asendia directly.
Why doesn’t the destination on my label match the destination address of the order?
The address on the label is for a Parcelpoint Asendia location. Once parcels are dropped off, they are sent to a Parcelpoint Asendia processing centre, where they are relabelled with the final destination details.
Are Asendia shipments processed as DDP or DDU?
All shipments processed are DDP (Delivered Duty Paid).
How do I obtain a commercial invoice to include with my shipment?
For Asendia shipments, a commercial invoice isn’t necessary. Shipment details are electronically passed to customs by Asendia.
Does Parcelpoint support multi-package shipments?
Yes, Parcelpoint Asendia supports multi-package shipments/orders.