# How to set up NZ Couriers
URL: https://support.starshipit.com/articles/4404567208079-how-to-set-up-nz-couriers
Canonical: https://support.starshipit.com/articles/4404567208079-how-to-set-up-nz-couriers
Markdown: https://support.starshipit.com/articles/4404567208079-how-to-set-up-nz-couriers.md
Updated: 2026-02-05

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Step-by-step guide to setting up NZ Couriers.

* Starshipit is now integrated with NZ Couriers in **New Zealand**.
* NZ Couriers (part of Freightways Group) is Freightways’ flagship brand positioned as the premier provider of network courier services to New Zealand businesses.
* Specialising in express parcel delivery, service standards range from 2.5 hours for local deliveries, to overnight by 9.30am for nationwide deliveries.  New Zealand Couriers sits at the premium service/premium price end of Freightways’ multi-brand strategy.
* NZ Couriers is available as a Domestic courier option when shipping from New Zealand.

## Before you begin

To integrate with NZ Couriers you'll need to have your:

* NZ Couriers Account Number
* Client ID and Client Secret

If you don't have these credentials please contact your NZ Couriers account manager or [contact NZ Couriers via email or phone](https://www.nzcouriers.co.nz/contact.html).

## Enable NZ Couriers in Starshipit

To enable NZ Couriers as a courier in New Zealand, go to:

1. **Settings** > **Couriers** > click **Add a new courier**.
2. Click **NZ Couriers** from the list of couriers (If NZ Couriers isn't showing ensure you have selected New Zealand as the **Shipping From** option)
3. Tick **Enable NZ Couriers**.
4. Enter your NZ Couriers **Account Number, Client ID and Client Secret.**
5. Click **Save**.

Once you've entered and saved these details click **Test to ensure it works** to confirm that your integration is correctly set up.

## Available product codes with NZ Couriers

NZ Couriers via Starshipit can be setup with three different product code types:

**Overnight Delivery**

Overnight is the standard service offering for NZ Couriers. It can be used anywhere in New Zealand as long as NZ Couriers offers pickups and deliveries in that area.

**Two Day Delivery**

Two Day delivery is offered as an economy service for inter-island shipments. This means in Starshipit you will only see pricing for Two Day, if you have pricing loaded on your NZ Couriers account, and the shipment is inter-island (e.g. sending from Auckland to Christchurch)

**Express Pack / Satchels**

NZ Couriers offer pre-paid Express Packs (Satchels) that can be sent locally, regionally or nationally at a flat price unless you are sending to a Residential or Rural address or opt for a Saturday delivery.

Express packs used for Saturday, Residential or Rural services require an extra ticket relevant to that service.

You can learn more about the pricing of express packs [here](https://help.nzcouriers.co.nz/pricing-ticketing/price-of-express-packs).

:::note
For more information on service offerings, please visit the NZ Couriers website.
:::

## Add your product codes in Starshipit

To add the product codes you'd like to use for NZ Couriers follow these steps:

1. Go to **Settings** > **Couriers** > **NZ Courier**s
2. Scroll down to the **Add product codes** section > click **Add a new product code**
3. Enter the **Code** and **Name** for the product code (refer to the sidebar for codes)
4. If the product code should be your default, tick the **Default** checkbox
5. Click **Save**.

## Add your Advanced Settings if required

If required you can also update your Advanced Settings for NZ Couriers.

The available Advanced Settings are:

1. **Signature Required:** Select this option to default 'Signature Required' on all orders
2. **Saturday Delivery:** Select this option to default 'Saturday Delivery' on all orders
3. **Send Notifications:** To automatically send notifications for every order, enable the **Send Notifications** option. When dispatching orders, ensure the **Send Notifications** checkbox is selected. The default state of this option is determined by your settings preference.
4. **Notifications Type:** The type of notification sent when **Send Notifications** is ticked. Note that Freightways may incur additional charges for SMS notifications.
