# Set up DHL Parcel Europe
URL: https://support.starshipit.com/articles/360000968975-set-up-dhl-parcel-europe
Canonical: https://support.starshipit.com/articles/360000968975-set-up-dhl-parcel-europe
Markdown: https://support.starshipit.com/articles/360000968975-set-up-dhl-parcel-europe.md
Updated: 2026-05-06

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Step-by-step guide to setting up DHL Parcel europe.

* Set up [DHL Parcel Europe](https://www.dhl.com/global-en/home.html) as a courier service in Starshipit.
* DHL Parcel Europe is also known as [DHL Paket](https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html) [and previously Global Mail](https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html)

## Before you begin

Before you set up DHL Parcel Europe, you'll need your:

* DHL Parcel Europe Account Number (10-digit account number)
* DHL Parcel Europe German Sender Code  
  (Optional - Allows packages to be sent using German product codes)
* DHL Parcel Europe Austrian Sender Code  
  (Optional - Allows packages to be sent using Austrian product codes)
* Default Export Type - for international shipments

If you are missing these credentials, please contact your DHL Parcel Europe account manager.

## 1. Enter your account details in Starshipit

1. In [Starshipit](https://app2.starshipit.com/), go to **Settings** > **Couriers** > **Add a new courier**.
2. Select the country you're shipping from in the dropdown.
3. Click **DHL Parcel Europe**.
4. Tick **Enable DHL Parcel Europe**.
5. Enter your DHL Account Number.
6. Enter your German/Austrian Sender Code if required.
7. Set a default customs export type.
8. Click **Save**.
9. Click **Test to ensure it works** to verify that your credentials are correct.

![Screenshot_2019-08-09_13.30.40.png](/uploads/articles/couriers/dhl/set-up-dhl-parcel-europe/image_360002438215.png)

## 2. Set up your product codes

Add your product codes to complete the integration. The available product codes are:

**German Sender/German Destination**

* V01PAK: DHL Paket (Parcel)
* V06PAK: DHL Paket Taggleich (Parcel Same-Day)
* V06TG: DHL Kurier Taggleich (Courier Same-Day)
* V06WZ: DHL Kurier Wunschzeit (Courier Preferred-Time)

**German Sender/European Destination**

* V54EPAK: DHL Europaket (Europarcel)
* V55PAK: DHL Paket Connect (Parcel Connect)

**German Sender/International Destination**

* V53WPAK: DHL Paket International (Parcel International)

**Austrian Sender/Austrian Destination**

* V86PARCEL: DHL Paket Austria (Parcel Austria)

**Austrian Sender/European Destination**

* V87PARCEL: DHL Paket Connect (Parcel Connect)

**Austrian Sender/International Destination**

* V82PARCEL: DHL Paket International (Parcel International)

:::note
To send from a country other than Germany or Austria (e.g. the UK), you'll need a German or Austrian sender code. This is provided by DHL.DHL Parcel Europe doesn't pass rates into Starshipit, so they are not displayed in the New Order page. You can set up table rates for DHL Parcel Europe though, where you record the rates that the courier charges you, and these are then available via the Starshipit API.
:::

## Configure DHL Parcel Europe settings

The **Settings** and **Advanced** tabs include:

| Setting | What it controls |
| --- | --- |
| **API Version** | Selects the DHL API version configured for your account. |
| **Participation** | Selects the participation or account arrangement supplied by DHL. |
| **Use Staging URL** | Uses the test endpoint. Leave this off for live shipments. |
| **Default Export Type** | Sets the default customs export type. |
| **Duties & Taxes Paid** | Makes the sender responsible for duties and taxes by default. |
| **Generate return labels** | Generates return labels automatically. |
| **Use sender phone number** | Uses the sender phone when the destination phone is blank. |
| **Preferred delivery time** | Sets the preferred delivery time for supported products. |
| **Label format** | Sets the paper size and layout Starshipit uses when it creates DHL Parcel Europe labels. Choose the option that matches your printer. |

Add your product codes in the product-code table. The **Tools** tab can delete a shipment by tracking number.