# Starshipit Support Center

> Public documentation for setting up Starshipit, connecting couriers and ecommerce platforms, configuring order workflows, branded tracking and notifications, returns, rates at checkout, and troubleshooting common shipping issues.

This index contains the current public, published Support Center corpus. It is generated from the same content tree as the public site and lists every public category, section, and article.

## Agent Entry Points
- /llms-full.txt
- /skill.md
- /developers/api-reference/llms.txt
- /developers/api-reference/skill.md
- /mcp

## Start Here
- /
- /categories

## Getting started
- /categories/getting-started
- /categories/getting-started/llms.txt
### Intro to Starshipit
- /categories/getting-started/intro-to-starshipit
- /articles/6855175282575-what-is-starshipit
- /articles/360001118236-how-to-set-up-starshipit
- /articles/8023014462991-optimising-your-account
- /articles/6487872345359-brand-hub
### How-to guides
- /categories/getting-started/how-to-guides
- /articles/360000133456-how-to-set-up-pickup-in-store
- /articles/8439609255183-how-to-set-up-pick-and-pack-stations
- /articles/115000180963-configure-starshipit-for-a-3pl-workflow
- /articles/9208691661967-how-to-use-your-own-fleet-or-drivers-with-starshipit
- /articles/360001188356-managing-multi-location-multi-brand-and-dropshipping
- /articles/8306039132943-how-to-obtain-a-quote-for-the-cost-of-a-carrier-before-shipping-an-order
- /articles/8753012178447-how-to-assign-packages-automatically-based-on-item-dimensions-recommended-packaging
- /articles/8252689711887-set-up-the-starshipit-dashboard-to-suit-your-workflow-ui-20
- /articles/4928214852239-switching-between-classic-ui-and-ui-20
- /articles/8280028788751-how-to-use-the-iconic-with-starshipit
- /articles/11230658291855-countdown-to-peak-2024
- /articles/9770161392271-how-does-the-feature-request-board-work
### Barcode scanning
- /categories/getting-started/barcode-scanning
- /articles/13207518443151-barcode-scanning-overview
- /articles/6930264385295-barcode-scanning-workflows
- /articles/360000984255-scan-to-open-and-print
- /articles/6811966579215-scan-to-validate-items
- /articles/12616572135055-scan-totes-for-picking
- /articles/10931058747407-scan-and-print-labels-by-product-sku
- /articles/6930153486479-scan-to-select-packaging-and-carrier-products
### Pick & Pack mobile app
- /categories/getting-started/pick-pack-mobile-app
- /articles/14427666806031-pick-pack-mobile-app-overview
- /articles/14427779060367-set-up-the-pick-pack-mobile-app
- /articles/14427860721423-using-the-pick-pack-mobile-app
- /articles/14427864973839-recommended-pick-pack-workflows
- /articles/1776056162697-pick-pack-mobile-app-troubleshoot-printing-issues
- /articles/90200000000125-picking-and-packing-workflow
- /articles/90200000000126-picking-only-workflow
- /articles/90200000000127-packing-only-workflow
### Ship from store
- /categories/getting-started/ship-from-store
- /articles/9000119980047-how-to-set-up-ship-from-store
- /articles/9391626045711-how-to-ship-from-store-using-shopify-and-starshipit
- /articles/9067499824783-ship-from-store-bigcommerce-and-starshipit
- /articles/9067429315215-ship-from-store-stockinstore-and-starshipit
- /articles/10102314029199-ship-from-store-viare-and-starshipit
### FAQs
- /categories/getting-started/faqs
- /articles/8512957552143-billing-faqs
- /articles/8412386619151-printing-faqs
- /articles/8305064800655-child-account-faqs
- /articles/8412474309647-australia-post-eparcel-faqs
- /articles/13017036853647-how-do-i-get-in-touch-with-starshipit-support

## Couriers
- /categories/couriers
- /categories/couriers/llms.txt
### Set up your courier
- /categories/couriers/set-up-your-courier
- /articles/360001709115-how-to-integrate-your-couriers
- /articles/203889659-set-a-default-courier-service
- /articles/6708771320463-insurance-cover-and-warranty
### Allied Express
- /categories/couriers/allied-express
- /articles/9511600289423-how-to-set-up-allied-express
### Amazon Easy Ship
- /categories/couriers/amazon-easy-ship
- /articles/5362489295759-how-to-set-up-amazon-easy-ship
### Amazon Shipping
- /categories/couriers/amazon-shipping
- /articles/8359001313935-amazon-shipping
### Aramex
- /categories/couriers/aramex
- /articles/204485635-how-to-set-up-aramex-myfastway
- /articles/360003945975-myfastway-address-validation
### Asendia
- /categories/couriers/asendia
- /articles/90200000000083-how-to-set-up-asendia
### Australia Post
- /categories/couriers/australia-post
- /articles/202767419-set-up-australia-post-eparcelparcel-send
- /articles/360001913715-set-up-australia-post-eparcel-lodgement-points
- /articles/360003690095-set-up-australia-post-mypost-business
- /articles/13670236989455-shipping-to-the-us-with-zonos-and-australia-post
- /articles/115000815923-generate-an-australia-poststartrack-api-key-and-secret
- /articles/115000425263-delivery-options-for-australia-post-orders
- /articles/4402418215695-using-australia-post-generated-labels
- /articles/115001354466-activate-australia-post-notifications
- /articles/360002064896-set-up-australia-post-eparcel-returns
- /articles/8358752602383-australia-post-postage-paid
- /articles/360001225675-australia-post-eparcel-a6-cn22-labels
- /articles/360000313576-how-to-print-australia-post-shipping-labels-4-per-page
- /articles/206296283-using-one-australia-post-eparcel-account-id-in-multiple-starshipit-accounts
- /articles/4870280289039-australia-post-eparcel-to-mypost-business-migration-guide
- /articles/6759992720399-australia-post-eparcel-how-to-update-your-rates-
- /articles/360001579896-australia-post-mypost-business-and-prepaid-faq
- /articles/360003680775-mypost-business-integration-faqs
### Australia Post OnDemand & StarTrack Courier
- /categories/couriers/australia-post-ondemand-startrack-courier
- /articles/360000324635-set-up-australia-post-on-demand-startrack-courier
### Bascik
- /categories/couriers/bascik
- /articles/90200000000115-how-to-set-up-bascik
### Bonds Courier
- /categories/couriers/bonds-courier
- /articles/11733908000655-bonds-courier
### Border Express
- /categories/couriers/border-express
- /articles/360002156835-how-to-set-up-border-express
- /articles/90200000000117-border-express-dangerous-goods
### Canada Post
- /categories/couriers/canada-post
- /articles/13017482447119-how-to-set-up-canada-post
### Capital Transport
- /categories/couriers/capital-transport
- /articles/90200000000105-how-to-set-up-capital-transport
### Castle Parcels
- /categories/couriers/castle-parcels
- /articles/4406125209487-how-to-set-up-castle-parcels
### CouriersPlease
- /categories/couriers/couriersplease
- /articles/204055239-how-to-set-up-couriersplease
- /articles/10309858950031-couriersplease-dangerous-goods
- /articles/360000092135-troubleshooting-live-rates-at-checkout-for-couriersplease
### Deliver Direct
- /categories/couriers/deliver-direct
- /articles/90200000000109-how-to-set-up-deliver-direct
### Deliver In Person
- /categories/couriers/deliver-in-person
- /articles/10261593471503-how-to-set-up-deliver-in-person
### Deutsche Post
- /categories/couriers/deutsche-post
- /articles/360001040855-how-to-set-up-deutsche-post
- /articles/8585800855695-how-to-set-up-dhl-express-global-mail
### DHL
- /categories/couriers/dhl
- /articles/204681005-set-up-dhl-ecommerce-asia-pacific
- /articles/360000968975-set-up-dhl-parcel-europe
- /articles/203806429-how-to-set-up-dhl-express
- /articles/360001121516-how-to-set-up-dhl-parcel-uk
- /articles/13547212368143-how-to-set-up-dhl-ecommerce-americas
- /articles/7342771342479-set-up-dhl-express-break-bulk-express-bbx-bbe-break-bulk-economy
- /articles/6436411966735-dhl-express-dangerous-goods
- /articles/360004253016-set-up-freightshipping-charges
- /articles/9181479000335-enable-landed-cost-estimator-for-dhl-express
- /articles/214680543-enable-dhl-express-paperless-trade
- /articles/217239806-reprint-a-dhl-express-commercial-invoice
- /articles/360000273875-add-your-digital-signature-on-dhl-express-commercial-invoice-
### Direct Freight
- /categories/couriers/direct-freight
- /articles/4858091402511-how-to-set-up-direct-freight
- /articles/5569681546895-direct-freight-api-access
### DoorDash
- /categories/couriers/doordash
- /articles/12543610528911-how-to-set-up-doordash
### DPD
- /categories/couriers/dpd
- /articles/360001003335-set-up-dpd-local-uk
- /articles/360000927735-set-up-dpd-nl
- /articles/360001003355-set-up-dpd-uk
### FedEx
- /categories/couriers/fedex
- /articles/5490462577039-how-to-set-up-fedex
- /articles/9710630804239-how-to-set-up-fedex-international-connect-fic
- /articles/90200000000120-migrate-from-fedex-legacy-to-fedex-rest-api
- /articles/90200000000121-fedex-product-codes-and-packaging
- /articles/90200000000122-fedex-additional-settings
- /articles/90200000000123-fedex-returns-and-customs-options
- /articles/90200000000124-fedex-troubleshooting
### Flash Couriers
- /categories/couriers/flash-couriers
- /articles/11280928275087-how-to-set-up-flash-couriers
### Global-e
- /categories/couriers/global-e
- /articles/10261591318415-set-up-global-e
### GoPeople
- /categories/couriers/gopeople
- /articles/90200000000104-how-to-set-up-gopeople
### Hermes
- /categories/couriers/hermes
- /articles/360002196676-how-to-set-up-evri
### Hived
- /categories/couriers/hived
- /articles/90200000000107-how-to-set-up-hived
### Hunter Express
- /categories/couriers/hunter-express
- /articles/115001421363-how-to-set-up-hunter-express
### InXpress
- /categories/couriers/inxpress
- /articles/115004654646-how-to-set-up-inxpress
### Kiwi Oversize
- /categories/couriers/kiwi-oversize
- /articles/13668792568719-how-to-set-up-kiwi-oversize
### Mainfreight 2Home
- /categories/couriers/mainfreight-2home
- /articles/10506622692239-how-to-set-up-mainfreight-2home
### Netlogix
- /categories/couriers/netlogix
- /articles/12918634573071-netlogix
### NorthLine
- /categories/couriers/northline
- /articles/90200000000103-how-to-set-up-northline
### NZ Couriers
- /categories/couriers/nz-couriers
- /articles/4404567208079-how-to-set-up-nz-couriers
- /articles/13813335557903-sending-dangerous-goods-with-nz-couriers
### NZ Post
- /categories/couriers/nz-post
- /articles/12337376228623-how-to-set-up-my-nz-post-business
- /articles/203806459-how-to-set-up-nz-post-domestic
- /articles/204485655-how-to-set-up-nz-post-international
- /articles/360000007935-how-to-set-up-nz-post-express
- /articles/4462343167119-request-commercial-access-to-use-nz-post-with-starshipit
- /articles/12196685100431-set-up-dangerous-goods-for-nz-post
### OnSend
- /categories/couriers/onsend
- /articles/90200000000082-how-to-set-up-onsend
### Parcel Right
- /categories/couriers/parcel-right
- /articles/11107320888463-how-to-set-up-parcel-right
### Parcelpoint Asendia
- /categories/couriers/parcelpoint-asendia
- /articles/11107303945231-how-to-set-up-parcelpoint-powered-by-asendia
### Parxl
- /categories/couriers/parxl
- /articles/11107347958031-how-to-set-up-parxl
### PBT
- /categories/couriers/pbt
- /articles/5089165946127-how-to-set-up-pbt
### Plain Label
- /categories/couriers/plain-label
- /articles/204697995-how-to-use-plain-labels
### Post Haste
- /categories/couriers/post-haste
- /articles/4405262750479-how-to-set-up-post-haste
- /articles/9117285858831-sending-dangerous-goods-with-post-haste
### Quantium Solutions
- /categories/couriers/quantium-solutions
- /articles/360000313215-how-to-set-up-quantium-solutions
### Rendr
- /categories/couriers/rendr
- /articles/4858109293583-how-to-set-up-rendr
### Royal Mail
- /categories/couriers/royal-mail
- /articles/360001036915-how-to-set-up-royal-mail
- /articles/360002048216-cancel-royal-mail-shipments
### Seko Logistics
- /categories/couriers/seko-logistics
- /articles/360000206496-how-to-set-up-seko
### Sendle
- /categories/couriers/sendle
- /articles/115001240926-sendle-services-halted
### Sherpa
- /categories/couriers/sherpa
- /articles/4404581939343-how-to-set-up-sherpa
### StarTrack
- /categories/couriers/startrack
- /articles/205615105-how-to-set-up-startrack
- /articles/209985086-about-startrack-unit-types-
- /articles/9547621561231-startrack-dangerous-goods
### Team Global Express
- /categories/couriers/team-global-express
- /articles/360000097295-how-to-set-up-team-global-express-ipec
- /articles/115002222083-how-to-set-up-team-global-express-priority
- /articles/10764298911503-how-to-set-up-team-global-express-priority-international
### Team Global Express NZ
- /categories/couriers/team-global-express-nz
- /articles/6266994141199-how-to-set-up-team-global-express-nz
### The Courier Guy
- /categories/couriers/the-courier-guy
- /articles/90200000000108-how-to-set-up-the-courier-guy
### TNT
- /categories/couriers/tnt
- /articles/115002006923-how-to-set-up-tnt
- /articles/10309586112655-tnt-dangerous-goods
### Uber
- /categories/couriers/uber
- /articles/4858092316687-how-to-set-up-uber
### Uni Uni
- /categories/couriers/uni-uni
- /articles/90200000000106-how-to-set-up-uni-uni
### UPS
- /categories/couriers/ups
- /articles/360001297215-how-to-set-up-ups
- /articles/90200000000128-migrate-ups-from-access-key-to-oauth-20
- /articles/8457265587343-ups-dangerous-goods
- /articles/90200000000129-ups-product-codes
- /articles/90200000000130-ups-returns
- /articles/90200000000131-ups-additional-settings
- /articles/90200000000132-ups-troubleshooting
### Urgent Couriers
- /categories/couriers/urgent-couriers
- /articles/11406715111695-how-to-set-up-urgent-couriers
### USPS
- /categories/couriers/usps
- /articles/5767391395855-how-to-set-up-usps
### Zoom2u
- /categories/couriers/zoom2u
- /articles/360000198075-how-to-set-up-zoom2u

## Integrations
- /categories/integrations
- /categories/integrations/llms.txt
### Accounting & other platforms
- /categories/integrations/accounting-other-platforms
- /articles/203826239-how-to-integrate-with-xero
- /articles/360001414896-zapier-integration
- /articles/9983708826255-how-to-set-up-locate2u
- /articles/205394059-myob-accountright-cloud-integration
- /articles/9075642572815-how-to-update-tracking-with-plain-labels-using-orca-scan
- /articles/12093647173647-how-to-integrate-with-microsoft-dynamics-365-business-central
- /articles/360000516376-list-of-ip-addresses-that-require-access-to-your-platform
- /articles/11301783254671-pilot-and-early-access-integrations
### Chrome extensions
- /categories/integrations/chrome-extensions
- /articles/9449585686415-starshipit-order-tracker-chrome-extension
- /articles/9449880256015-starshipit-sidekick-chrome-extension
### Shopify
- /categories/integrations/shopify
- /articles/90200000000201-shopify-integration-overview
- /articles/90200000000202-connect-shopify-to-starshipit
- /articles/90200000000203-shopify-classic-vs-enhanced-which-should-i-use
- /articles/90200000000204-configure-shopify-order-import
- /articles/90200000000205-shopify-enhanced-locations-delivery-methods-and-split-fulfillment
- /articles/90200000000206-import-optional-data-from-shopify
- /articles/90200000000207-write-back-tracking-and-fulfillment-to-shopify
- /articles/90200000000208-shopify-faqs
- /articles/90200000000211-shopify-billing-and-subscription-faq
### eCommerce platforms
- /categories/integrations/ecommerce-platforms
- /articles/11425795615631-how-to-integrate-with-ecwid
- /articles/204502805-integrate-starshipit-with-shopify
- /articles/12019455466895-how-to-integrate-with-shopline
- /articles/12219571430543-how-to-integrate-with-squareup
- /articles/203826249-how-to-integrate-with-woocommerce
- /articles/203826179-how-to-integrate-with-magento-1
- /articles/213430403-adobe-commerce-previously-magento-integration
- /articles/5882363781647-how-to-set-up-product-dimensions-in-magento-2
- /articles/4404804129423-how-to-set-up-catchcomau
- /articles/4403532746255-how-to-integrate-with-wix
- /articles/360004520196-squarespace-ecommerce-integration
- /articles/360002952915-woocommerce-importing-hs-code-country-of-manufacture
- /articles/204502815-how-to-integrate-with-bigcommerce
- /articles/206090475-amazon-integration
- /articles/360001580356-amazon-troubleshooting
- /articles/4737847262223-amazon-best-practices-confirming-shipments
- /articles/204502835-how-to-integrate-with-ebay
- /articles/206090525-how-to-integrate-with-etsy
- /articles/212085063-maropost-integration
- /articles/90200000000113-how-to-integrate-with-newstore
- /articles/204502855-opencart-integration
- /articles/360000647096-how-to-integrate-with-prestashop
- /articles/203826609-trade-me-integration
- /articles/115002674626-website-builder-integration
- /articles/203826599-zeald-integration
- /articles/115002581546-how-to-integrate-with-zoey
### Inventory, warehouse & retail management
- /categories/integrations/inventory-warehouse-retail-management
- /articles/217503906-cin7-integration-legacy
- /articles/360001594575-cin7-omni-integration
- /articles/11744970033807-how-to-integrate-with-katanamrp
- /articles/11771153103887-how-to-integrate-with-sellercloud
- /articles/12101656036879-how-to-integrate-with-zoho
- /articles/7818536390799-how-to-set-up-klaviyo
- /articles/9226374129295-integrating-with-odoo
- /articles/202605060001-how-to-integrate-with-lightspeed
- /articles/13959285704335-myob-acumatica-integration
- /articles/6720958030735-order-desk-integration
- /articles/204503225-unleashed-integration
- /articles/360000907716-how-to-integrate-with-brightpearl
- /articles/213384326-netsuite-integration
- /articles/360000934795-peoplevox-integration
- /articles/204503235-tradevine-integration
- /articles/211651203-cin7-core-integration
- /articles/360000117075-how-to-integrate-with-extensiv-formerly-3pl-central
- /articles/203448859-quickbooks-commerce-tradegecko-integration
- /articles/360000690595-how-to-integrate-with-cartoncloud
- /articles/360001127975-warehouse-or-inventory-management-system-workflow
### CSV
- /categories/integrations/csv
- /articles/204503255-csv-file-integration
- /articles/203679629-csv-faqs
- /articles/115001655223-csv-import-via-ftp-
- /articles/115002321486-import-contacts-into-starshipit-via-csv
### Product Catalogue
- /categories/integrations/product-catalogue
- /articles/6817931777807-product-catalogue
- /articles/1781620000001-add-and-manage-products-in-the-product-catalogue
- /articles/1781620000002-configure-product-catalogue-settings
### The Starshipit API
- /categories/integrations/the-starshipit-api
- /articles/115004758523-starshipit-api-overview
- /articles/360001893576-how-to-find-your-starshipit-api-key
### Common questions and how-to guides
- /categories/integrations/common-questions-and-how-to-guides
- /articles/205452843-bigcommerce-product-location
- /articles/115000492146-bigcommerce-create-a-review-for-starshipit
- /articles/115000718963-actions-from-within-shopify
- /articles/360000085216-how-to-add-authority-to-leave-and-signature-required-options-to-your-shopify-checkout
- /articles/360000117335-shopify-manage-pre-orders
- /articles/360000914476-woocommerce-set-up-delivery-options

## Developer Center
- /categories/developer-center
- /categories/developer-center/llms.txt
### Getting started
- /categories/developer-center/getting-started
- /articles/14700000001001-developer-center-overview
- /articles/14700000001002-authentication-and-access
- /articles/14700000001014-quickstart-import-a-test-order
- /articles/14700000001015-quickstart-print-a-label-by-api
- /articles/14700000001016-quickstart-get-checkout-rates
- /articles/14700000001017-testing-guidance
- /articles/14700000001010-troubleshoot-api-integrations
### Starshipit API
- /categories/developer-center/starshipit-api
- /articles/14700000001003-starshipit-api-guide
- /articles/14700000001018-starshipit-api-fundamentals
- /articles/14700000001004-plan-a-starshipit-api-integration
- /articles/14700000001009-starshipit-api-reference-guide
- /articles/14700000001005-import-orders-print-in-starshipit-and-update-the-source-system
- /articles/14700000001006-print-outside-starshipit-and-return-tracking
- /articles/14700000001011-get-checkout-and-live-rates
- /articles/14700000001013-update-orders-before-printing
- /articles/14700000001012-print-labels-for-orders-starshipit-imported
- /articles/14700000001007-sync-product-data-with-product-catalogue
- /articles/14700000001008-use-webhooks-and-tracking-updates
- /articles/14700000001024-filters
### Starshipit WMS API
- /categories/developer-center/starshipit-wms-api
- /articles/14700000001022-wms-api-fundamentals
- /articles/14700000001023-wms-api-reference-guide

## International shipping & compliance
- /categories/international-shipping-compliance
- /categories/international-shipping-compliance/llms.txt
### Customs & duties
- /categories/international-shipping-compliance/customs-duties
- /articles/4415554835215-configuring-your-shipments-ddpddu
- /articles/360002751836-set-up-country-of-originmanufacture-for-international-shipments
- /articles/360002120496-set-up-harmonised-system-hs-codes-for-international-shipments
- /articles/13720206390671-set-up-manufacturer-identification-mid-codes-for-international-shipments
- /articles/13607268920207-shipping-to-the-us-live-de-minimis-updates-disruption-notices-and-guidance
- /articles/13975380558863-starshipit-landed-costs
- /articles/13985208875791-using-zonos-with-starshipit
- /articles/360002115335-set-up-additional-parties-addresses
### Country-specific guides
- /categories/international-shipping-compliance/country-specific-guides
- /articles/360001264435-gst-changes-for-imports-to-new-zealand
- /articles/8208368199055-shipping-from-australia-to-the-eu
- /articles/6100207853327-singapore-gst-regulatory-requirement
- /articles/360000338316-gst-regulations-for-australia
### Alcohol and dangerous goods
- /categories/international-shipping-compliance/alcohol-and-dangerous-goods
- /articles/10774595330959-alcohol-delivery-with-starshipit
- /articles/9865634439183-dangerous-goods-in-starshipit
### Documentation
- /categories/international-shipping-compliance/documentation
- /articles/360001991096-commercial-invoice-order-values-tax-product-values-discounts-and-how-to-adjust-them
- /articles/4407149410703-how-to-add-additional-shipping-documentation-to-orders-document-manager

## Printing, labels & packing slips
- /categories/printing-labels-packing-slips
- /categories/printing-labels-packing-slips/llms.txt
### Printing
- /categories/printing-labels-packing-slips/printing
- /articles/360000931116-about-printing-and-labels
- /articles/360000693156-set-up-desktop-print-application
- /articles/6530818242831-use-usb-scales-to-declare-package-weights
- /articles/4551686247695-find-your-computer-name
- /articles/360001921655-shipping-label-printers-and-label-sizes
- /articles/213724603-printing-troubleshooting
- /articles/360001591615-troubleshooting-the-print-app
- /articles/115003720583-legacy-set-up-the-print-client
- /articles/360000994896-legacy-troubleshooting-print-client
- /articles/360001598355-uninstall-print-client
### Labels
- /categories/printing-labels-packing-slips/labels
- /articles/12936466001295-cancel-or-archive-labels-in-starshipit
- /articles/360001446756-labels-for-partial-shipments
- /articles/360000928236-shipping-label-faqs
### Packing slips and summaries
- /categories/printing-labels-packing-slips/packing-slips-and-summaries
- /articles/360000026636-configure-packing-slips
- /articles/9067623250063-configure-packing-slips-using-the-template-editor
- /articles/13382030529935-packing-slip-template-library
- /articles/10764333384719-images-on-packing-slips-and-packing-summaries
- /articles/360001972155-print-packing-summaries

## Rates at checkout
- /categories/rates-at-checkout
- /categories/rates-at-checkout/llms.txt
### Set up guides
- /categories/rates-at-checkout/set-up-guides
- /articles/360000973695-about-live-rates-at-checkout-supported-couriers
- /articles/360000179036-set-up-rates-at-checkout
- /articles/4414357709071-set-up-table-rates
- /articles/5941927829775-rules-for-checkout-rates
- /articles/10633684708239-customise-rates
- /articles/8365565440911-how-to-set-up-free-shipping-in-starshipit
- /articles/4408809144463-multi-origin-shipping-rates-with-the-starshipit-api
### Platform-specific guides
- /categories/rates-at-checkout/platform-specific-guides
- /articles/360000965275-bigcommerce-rates-at-checkout
- /articles/205940406-magento-1-rates-at-checkout
- /articles/360000324976-adobe-commerce-previously-magento-rates-at-checkout
- /articles/360000911475-prestashop-rates-at-checkout-dhl-express-only
- /articles/360001634936-shopify-display-transit-times-at-checkout
- /articles/208112753-shopify-rates-at-checkout
- /articles/12219449620111-recommended-packaging-at-checkout
- /articles/7875543018639-wix-rates-at-checkout
- /articles/360000076415-woocommerce-rates-at-checkout

## Returns
- /categories/returns
- /categories/returns/llms.txt
### Branded returns portal
- /categories/returns/branded-returns-portal
- /articles/4414146875279-set-up-branded-returns-portal
- /articles/90200000000133-configure-branded-returns-portal-rules
- /articles/4414146200975-benefits-of-using-a-branded-returns-portal
- /articles/90200000000134-customise-branded-returns-portal-branding-and-notifications
- /articles/90200000000135-configure-branded-returns-charges-and-validation
- /articles/4414146377487-features-of-the-branded-returns-portal
- /articles/90200000000136-display-the-branded-returns-portal-to-customers
### Returns
- /categories/returns/returns
- /articles/212423546-returns-with-starshipit
- /articles/4414370792591-returns-with-starshipit-faqs

## Orders, manifests & reports
- /categories/orders-manifests-reports
- /categories/orders-manifests-reports/llms.txt
### Orders
- /categories/orders-manifests-reports/orders
- /articles/206358506-setting-up-your-default-options
- /articles/206705413-set-up-packages-and-import-weights-and-dimensions
- /articles/360001487316-set-account-to-metric-or-imperial-measurements
- /articles/360002115215-set-up-shipper-tax-numbers
- /articles/206705193-import-orders
- /articles/4403712212111-automatically-import-orders-via-csv-using-file-monitor
- /articles/206358586-create-a-manual-order
- /articles/9129132440847-search-for-an-order-in-starshipit
- /articles/215482503-validating-shipping-addresses
- /articles/4929125101327-tags
- /articles/115000487123-how-to-fulfil-orders
- /articles/360001233636-manifest-orders
- /articles/360000133996-book-a-courier-pickup
- /articles/360001763415-archiving-removing-orders
- /articles/8924419766927-api-how-to-create-tracking-only-orders
- /articles/9133191385-receiver-tax-numbers
### Shipping analytics
- /categories/orders-manifests-reports/shipping-analytics
- /articles/6269438607887-shipping-analytics
### Reports
- /categories/orders-manifests-reports/reports
- /articles/360000383635-generating-reports
- /articles/11469376267151-invoice-reconciliation
- /articles/6930762037263-scheduled-reporting
### FAQs
- /categories/orders-manifests-reports/faqs
- /articles/206705203-how-to-update-an-order
- /articles/360001997955-manifesting-faq
- /articles/7954826200719-suggested-merges
- /articles/9171330231951-wheres-my-parcel
- /articles/360000382295-how-to-merge-multiple-orders-into-one-order
- /articles/206358606-does-starshipit-automatically-update-my-integrated-ecommerce-platform
- /articles/360000118196-how-to-remove-re-import-orders

## Notifications, branded tracking, rules, & child accounts
- /categories/notifications-branded-tracking-rules-child-accounts
- /categories/notifications-branded-tracking-rules-child-accounts/llms.txt
### Business rules
- /categories/notifications-branded-tracking-rules-child-accounts/business-rules
- /articles/115001575803-rules-overview
- /articles/115004142643-multi-condition-rules-
- /articles/13623440959119-setting-up-reusable-shipping-zones
- /articles/360001584895-create-a-rule-based-on-cheapest-delivery-option
- /articles/9711307471631-create-a-rule-to-not-import-certain-orders
- /articles/360000422175-how-to-manage-orders-going-to-po-boxes
- /articles/115000296823-split-packages-by-order-weight
- /articles/115000294683-split-packages-by-item-quantity
- /articles/115000246946-rules-based-on-order-value
- /articles/115000259963-rules-based-on-postcode
- /articles/115000258783-rules-based-on-destination-country-
- /articles/115000245226-rules-based-on-shipping-method
- /articles/218337323-rules-based-on-weight
- /articles/115000280406-create-a-rule-to-only-import-international-orders
### Notifications
- /categories/notifications-branded-tracking-rules-child-accounts/notifications
- /articles/115000906843-about-notifications-and-branded-tracking
- /articles/206358536-set-up-email-notifications
- /articles/360000376436-webhook-notifications
- /articles/10640015724815-configure-dkim-for-your-emails
- /articles/4415557120399-customise-return-email-notifications
- /articles/4415548150031-customise-return-sms-notifications
- /articles/7211862907919-email-notifications-for-newly-imported-orders
- /articles/9866978709903-how-to-set-up-kudosity
- /articles/360001215976-spf-for-email-notifications
- /articles/115000906983-customise-outbound-sms-notifications
- /articles/360000136135-tracking-update-frequency
### Branded tracking
- /categories/notifications-branded-tracking-rules-child-accounts/branded-tracking
- /articles/6988095852431-order-tracker-for-zendesk
- /articles/6487872345360-brand-hub
- /articles/115000827566-enable-and-configure-the-branded-tracking-page
- /articles/115000906863-set-up-self-service-return-label-generator-
### Child accounts
- /categories/notifications-branded-tracking-rules-child-accounts/child-accounts
- /articles/360001580456-overriding-accessing-child-accounts
- /articles/360001575375-set-up-a-child-account
- /articles/360000553016-child-accounts
- /articles/115001657023-allocate-an-order-to-a-child-account
- /articles/4414129951631-unlink-a-child-account

## Settings, billing & security
- /categories/settings-billing-security
- /categories/settings-billing-security/llms.txt
### Account settings
- /categories/settings-billing-security/account-settings
- /articles/7630350591247-add-users-to-your-starshipit-account
- /articles/115000459046-reset-your-password
- /articles/360000560216-download-teamviewer
- /articles/115000438783-cancel-your-account
### Billing
- /categories/settings-billing-security/billing
- /articles/360000988135-about-our-pricing-plans
- /articles/12080147770127-about-our-add-ons
- /articles/206705123-change-or-upgrade-your-pricing-plan
- /articles/4405883176591-changing-or-adding-a-new-payment-method
- /articles/360001658036-access-your-starshipit-invoices
- /articles/4498768256911-changing-your-starshipit-invoices-email-contact
- /articles/12102602688015-exceeding-your-pricing-plan
- /articles/4405883270031-reactivating-your-starshipit-account
### Security & updates
- /categories/settings-billing-security/security-updates
- /articles/10659444958479-single-sign-on-sso
- /articles/360000226416-general-data-protection-regulation-gdpr-faqs

## Starshipit WMS
- /categories/starshipit-wms
- /categories/starshipit-wms/llms.txt
### Getting Started
- /categories/starshipit-wms/getting-started
- /articles/14700000000001-what-is-starshipit-wms
- /articles/14700000000002-how-to-set-up-starshipit-wms
- /articles/14700000000003-wms-key-concepts-and-glossary
- /articles/14700000000004-running-wms-alongside-starshipit-hybrid-headless
- /articles/14700000000032-wms-for-3pls-suggested-setup-guide
### Warehouse Configuration
- /categories/starshipit-wms/warehouse-configuration
- /articles/14700000000033-starshipit-wms-locations-and-warehouse-setup
- /articles/14700000000006-starshipit-wms-products-and-inventory-configuration
- /articles/14700000000031-wms-settings-reference
### Inbound
- /categories/starshipit-wms/inbound
- /articles/14700000000007-suppliers-and-purchase-orders
- /articles/14700000000008-receiving-stock
- /articles/14700000000009-putaway
### Outbound & Fulfilment
- /categories/starshipit-wms/outbound-fulfilment
- /articles/14700000000010-starshipit-wms-orders-and-allocation
- /articles/14700000000011-picking-orders
- /articles/14700000000012-packing-and-shipping-orders
- /articles/14700000000013-expedited-fulfilment-pack-now-batch-pack-now
### Inventory Management
- /categories/starshipit-wms/inventory-management
- /articles/14700000000014-inventory-dashboard-and-stock-visibility
- /articles/14700000000015-stocktakes-and-cycle-counts
- /articles/14700000000016-replenishment
- /articles/14700000000017-restocking-insights
- /articles/14700000000018-shopify-inventory-sync
### Returns & Stock Integrity
- /categories/starshipit-wms/returns
- /articles/14700000000019-processing-returns
- /articles/14700000000020-stock-integrity-and-adjustments
### Reporting & Insights
- /categories/starshipit-wms/reporting
- /articles/14700000000021-reporting-and-insights
- /articles/14700000000022-unified-search
### Mobile App
- /categories/starshipit-wms/mobile-app
- /articles/14700000000023-setting-up-the-mobile-app
- /articles/14700000000025-mobile-picking
- /articles/14700000000026-receiving-purchase-orders-on-mobile
- /articles/14700000000027-putaway-and-replenishment-on-mobile
- /articles/14700000000028-kitting-on-mobile
- /articles/14700000000029-view-inventory-scan-locations-and-adjust-stock
- /articles/14700000000030-jobs-on-mobile

## Ops Manager
- /categories/ops-manager
- /categories/ops-manager/llms.txt
### Getting Started
- /categories/ops-manager/getting-started
- /articles/15100000000001-what-is-ops-manager
- /articles/15100000000002-getting-started-with-ops-manager
### Monitoring Your Network
- /categories/ops-manager/monitoring-your-network
- /articles/15100000000003-using-the-overview-dashboard
- /articles/15100000000004-viewing-and-filtering-orders-across-locations-and-brands
- /articles/15100000000012-monitoring-and-acting-on-exceptions
### Routing Orders
- /categories/ops-manager/routing-orders
- /articles/15100000000005-routing-orders-across-locations
### Managing Your Network
- /categories/ops-manager/managing-your-network
- /articles/15100000000006-managing-locations-and-brands
- /articles/15100000000007-managing-users-rules-and-configuration
- /articles/15100000000013-generating-invoices-with-billing
- /articles/15100000000014-managing-carriers
### Inventory and Replenishment
- /categories/ops-manager/inventory-and-replenishment
- /articles/15100000000008-viewing-inventory-across-locations
- /articles/15100000000009-creating-replenishment-orders

## Troubleshooting
- /categories/troubleshooting
- /categories/troubleshooting/llms.txt
### Top tips for troubleshooting common errors
- /categories/troubleshooting/top-tips-for-troubleshooting-common-errors
- /articles/9656290318735-starshipit-app-troubleshooting
- /articles/6125898969487-troubleshooting-orders-not-updating-platform-writeback
- /articles/9754350032271-zebra-printer-barcode-not-printing-correctly-printing-as-large-blocks
- /articles/6121166412175-troubleshooting-ratesquotes
- /articles/360001872876-troubleshooting-live-rates-at-checkout
- /articles/360001575455-troubleshooting-orders-not-importing
- /articles/4408869188239-mac-how-to-correct-paper-size-to-4x6100x150
### Integrations
- /categories/troubleshooting/integrations
- /articles/360000905035-cartoncloud-troubleshooting
- /articles/360000908816-magento-1-troubleshooting
- /articles/202749509-unleashed-updating-orders
- /articles/360000145916-netsuite-troubleshooting
- /articles/360000921776-shopify-troubleshooting
- /articles/90200000000209-troubleshoot-shopify-orders-not-importing
- /articles/90200000000210-troubleshoot-shopify-writeback-errors
- /articles/360000906655-woocommerce-troubleshooting