# Starshipit Support Center

> Public documentation for setting up Starshipit, connecting couriers and ecommerce platforms, configuring order workflows, branded tracking and notifications, returns, rates at checkout, and troubleshooting common shipping issues.

This index contains the current public, published Support Center corpus. It is generated from the same content tree as the public site and lists every public category, section, and article.

## Agent Entry Points
- /llms-full.txt
- /skill.md
- /developers/api-reference/llms.txt
- /developers/api-reference/skill.md
- /mcp

## Start Here
- /
- /categories

## Get started
- /categories/getting-started
- /categories/getting-started/llms.txt
### Start here
- /categories/getting-started/start-here
- /articles/6855175282575-what-is-starshipit
- /articles/360001118236-set-up-your-starshipit-account
- /articles/8023014462991-optimise-your-starshipit-account
- /articles/8252689711887-configure-your-starshipit-dashboard-ui-20
- /articles/4928214852239-switch-between-classic-ui-and-ui-20
- /articles/8439609255183-set-up-warehouse-packing-stations

## Connect couriers
- /categories/couriers
- /categories/couriers/llms.txt
### Set up your courier
- /categories/couriers/set-up-your-courier
- /articles/360001709115-connect-your-couriers
- /articles/203889659-set-a-default-courier-service
### Allied Express
- /categories/couriers/allied-express
- /articles/9511600289423-set-up-allied-express
### Amazon Easy Ship
- /categories/couriers/amazon-easy-ship
- /articles/5362489295759-set-up-amazon-easy-ship
### Amazon Shipping
- /categories/couriers/amazon-shipping
- /articles/8359001313935-amazon-shipping
### Aramex
- /categories/couriers/aramex
- /articles/204485635-set-up-aramex-myfastway
- /articles/360003945975-myfastway-address-validation
### Asendia
- /categories/couriers/asendia
- /articles/90200000000083-set-up-asendia
### Australia Post
- /categories/couriers/australia-post
- /articles/8412474309647-australia-post-and-eparcel-faqs
- /articles/4870280289039-migrate-from-australia-post-eparcel-to-mypost-business
- /articles/115000425263-configure-delivery-options-for-australia-post
- /articles/202767419-set-up-australia-post-eparcel-or-parcel-send
- /articles/360002064896-set-up-australia-post-eparcel-returns
- /articles/6759992720399-update-australia-post-eparcel-rates
- /articles/360001579896-australia-post-prepaid-labels-and-satchels-faqs
- /articles/360001913715-set-up-australia-post-eparcel-lodgement-points
- /articles/360003690095-set-up-australia-post-mypost-business
- /articles/115001354466-configure-australia-post-notifications
- /articles/8358752602383-use-australia-post-postage-paid
- /articles/360003680775-mypost-business-integration-faqs
- /articles/115000815923-generate-an-australia-post-or-startrack-api-key-and-secret
- /articles/4402418215695-use-australia-post-generated-labels
- /articles/360000313576-print-four-australia-post-labels-per-page
- /articles/360001225675-configure-a6-cn22-labels-for-australia-post-eparcel
- /articles/206296283-use-one-australia-post-eparcel-account-across-multiple-starshipit-accounts
### Australia Post OnDemand & StarTrack Courier
- /categories/couriers/australia-post-ondemand-and-startrack-courier
- /articles/360000324635-set-up-australia-post-on-demand-startrack-courier
### Bascik
- /categories/couriers/bascik
- /articles/90200000000115-set-up-bascik
### Bonds Courier
- /categories/couriers/bonds-courier
- /articles/11733908000655-bonds-courier
### Border Express
- /categories/couriers/border-express
- /articles/360002156835-set-up-border-express
- /articles/90200000000117-border-express-dangerous-goods
### Canada Post
- /categories/couriers/canada-post
- /articles/13017482447119-set-up-canada-post
### Capital Transport
- /categories/couriers/capital-transport
- /articles/90200000000105-set-up-capital-transport
### Castle Parcels
- /categories/couriers/castle-parcels
- /articles/4406125209487-set-up-castle-parcels
### CouriersPlease
- /categories/couriers/couriersplease
- /articles/204055239-set-up-couriersplease
- /articles/10309858950031-couriersplease-dangerous-goods
- /articles/360000092135-troubleshooting-live-rates-at-checkout-for-couriersplease
### Deliver Direct
- /categories/couriers/deliver-direct
- /articles/90200000000109-set-up-deliver-direct
### Deliver In Person
- /categories/couriers/deliver-in-person
- /articles/10261593471503-set-up-deliver-in-person
### Deutsche Post
- /categories/couriers/deutsche-post
- /articles/360001040855-set-up-deutsche-post
- /articles/8585800855695-set-up-dhl-express-global-mail
### DHL
- /categories/couriers/dhl
- /articles/214680543-enable-dhl-express-paperless-trade
- /articles/203806429-set-up-dhl-express
- /articles/360000273875-add-a-digital-signature-to-dhl-express-commercial-invoices
- /articles/204681005-set-up-dhl-ecommerce-asia-pacific
- /articles/13547212368143-set-up-dhl-ecommerce-americas
- /articles/7342771342479-set-up-dhl-express-break-bulk-services
- /articles/9181479000335-enable-landed-cost-estimator-for-dhl-express
- /articles/360001121516-set-up-dhl-parcel-uk
- /articles/6436411966735-configure-dhl-express-dangerous-goods
- /articles/360000968975-set-up-dhl-parcel-europe
- /articles/217239806-reprint-a-dhl-express-commercial-invoice
### Direct Freight
- /categories/couriers/direct-freight
- /articles/4858091402511-set-up-direct-freight
- /articles/5569681546895-direct-freight-api-access
### DoorDash
- /categories/couriers/doordash
- /articles/12543610528911-set-up-doordash
### DPD
- /categories/couriers/dpd
- /articles/360001003335-set-up-dpd-local-uk
- /articles/360000927735-set-up-dpd-nl
- /articles/360001003355-set-up-dpd-uk
### FedEx
- /categories/couriers/fedex
- /articles/90200000000121-configure-fedex-product-codes-and-packaging
- /articles/90200000000123-configure-fedex-returns-and-customs-options
- /articles/90200000000124-troubleshoot-fedex
- /articles/5490462577039-set-up-fedex
- /articles/90200000000120-migrate-from-fedex-legacy-to-fedex-rest-api
- /articles/90200000000122-configure-additional-fedex-settings
- /articles/9710630804239-set-up-fedex-international-connect-fic
### Flash Couriers
- /categories/couriers/flash-couriers
- /articles/11280928275087-set-up-flash-couriers
### Global-e
- /categories/couriers/global-e
- /articles/10261591318415-set-up-global-e
### GoPeople
- /categories/couriers/gopeople
- /articles/90200000000104-set-up-gopeople
### Hermes
- /categories/couriers/hermes
- /articles/360002196676-set-up-evri
### Hived
- /categories/couriers/hived
- /articles/90200000000107-set-up-hived
### Hunter Express
- /categories/couriers/hunter-express
- /articles/115001421363-set-up-hunter-express
### InXpress
- /categories/couriers/inxpress
- /articles/115004654646-set-up-inxpress
### Kiwi Oversize
- /categories/couriers/kiwi-oversize
- /articles/13668792568719-set-up-kiwi-oversize
### Mainfreight 2Home
- /categories/couriers/mainfreight-2home
- /articles/10506622692239-set-up-mainfreight-2home
### Netlogix
- /categories/couriers/netlogix
- /articles/12918634573071-netlogix
### NorthLine
- /categories/couriers/northline
- /articles/90200000000103-set-up-northline
### NZ Couriers
- /categories/couriers/nz-couriers
- /articles/4404567208079-set-up-nz-couriers
- /articles/13813335557903-sending-dangerous-goods-with-nz-couriers
### NZ Post
- /categories/couriers/nz-post
- /articles/12337376228623-set-up-my-nz-post-business
- /articles/12196685100431-set-up-dangerous-goods-for-nz-post
- /articles/4462343167119-request-commercial-access-to-use-nz-post-with-starshipit
- /articles/203806459-set-up-nz-post-domestic
- /articles/204485655-set-up-nz-post-international
- /articles/360000007935-set-up-nz-post-express
### OnSend
- /categories/couriers/onsend
- /articles/90200000000082-set-up-onsend
### Own fleet and drivers
- /categories/couriers/own-fleet-and-drivers
- /articles/9208691661967-set-up-your-own-fleet-or-drivers-in-starshipit
### Parcel Right
- /categories/couriers/parcel-right
- /articles/11107320888463-set-up-parcel-right
### Parcelpoint Asendia
- /categories/couriers/parcelpoint-asendia
- /articles/11107303945231-set-up-parcelpoint-powered-by-asendia
### Parxl
- /categories/couriers/parxl
- /articles/11107347958031-set-up-parxl
### PBT
- /categories/couriers/pbt
- /articles/5089165946127-set-up-pbt
### Plain Label
- /categories/couriers/plain-label
- /articles/204697995-use-plain-labels
### Post Haste
- /categories/couriers/post-haste
- /articles/4405262750479-set-up-post-haste
- /articles/9117285858831-sending-dangerous-goods-with-post-haste
### Quantium Solutions
- /categories/couriers/quantium-solutions
- /articles/360000313215-set-up-quantium-solutions
### Rendr
- /categories/couriers/rendr
- /articles/4858109293583-set-up-rendr
### Royal Mail
- /categories/couriers/royal-mail
- /articles/360001036915-set-up-royal-mail
- /articles/360002048216-cancel-royal-mail-shipments
### Seko Logistics
- /categories/couriers/seko-logistics
- /articles/360000206496-set-up-seko
### Sendle
- /categories/couriers/sendle
- /articles/115001240926-sendle-services-halted
### Sherpa
- /categories/couriers/sherpa
- /articles/4404581939343-set-up-sherpa
### StarTrack
- /categories/couriers/startrack
- /articles/205615105-set-up-startrack
- /articles/209985086-about-startrack-unit-types-
- /articles/9547621561231-startrack-dangerous-goods
### Team Global Express
- /categories/couriers/team-global-express
- /articles/360000097295-set-up-team-global-express-ipec
- /articles/115002222083-set-up-team-global-express-priority
- /articles/10764298911503-set-up-team-global-express-priority-international
### Team Global Express NZ
- /categories/couriers/team-global-express-nz
- /articles/6266994141199-set-up-team-global-express-nz
### The Courier Guy
- /categories/couriers/the-courier-guy
- /articles/90200000000108-set-up-the-courier-guy
### TNT
- /categories/couriers/tnt
- /articles/115002006923-set-up-tnt
- /articles/10309586112655-tnt-dangerous-goods
### Uber
- /categories/couriers/uber
- /articles/4858092316687-set-up-uber
### Uni Uni
- /categories/couriers/uni-uni
- /articles/90200000000106-set-up-uni-uni
### UPS
- /categories/couriers/ups
- /articles/360001297215-set-up-ups
- /articles/90200000000128-migrate-ups-from-access-key-to-oauth-20
- /articles/90200000000129-configure-ups-product-codes
- /articles/90200000000130-set-up-ups-returns
- /articles/90200000000132-troubleshoot-ups
- /articles/90200000000131-configure-additional-ups-settings
- /articles/8457265587343-configure-ups-dangerous-goods
### Urgent Couriers
- /categories/couriers/urgent-couriers
- /articles/11406715111695-set-up-urgent-couriers
### USPS
- /categories/couriers/usps
- /articles/5767391395855-set-up-usps
### Zoom2u
- /categories/couriers/zoom2u
- /articles/360000198075-set-up-zoom2u

## Connect sales channels and systems
- /categories/integrations
- /categories/integrations/llms.txt
### Connect to Starshipit
- /categories/integrations/connect-to-starshipit
- /articles/90200000000401-connect-your-systems-to-starshipit
- /articles/90200000000508-connect-a-sales-channel-directly
- /articles/360001127975-connect-a-warehouse-or-inventory-system
- /articles/90200000000509-create-orders-manually
- /articles/90200000000510-combine-multiple-connection-flows
- /articles/206358606-how-fulfilment-and-tracking-writeback-works
- /articles/360000516376-list-of-ip-addresses-that-require-access-to-your-platform
### Custom connections and file imports
- /categories/integrations/custom-connections-and-file-imports
- /articles/90200000000511-choose-a-custom-connection
- /articles/203679629-csv-faqs
- /articles/360001893576-find-your-starshipit-api-key
- /articles/115004758523-starshipit-api-overview
- /articles/204503255-csv-file-integration
- /articles/115001655223-csv-import-via-ftp
- /articles/4403712212111-automatically-import-orders-via-csv-using-file-monitor
### Adobe Commerce (Magento 2)
- /categories/integrations/adobe-commerce
- /articles/213430403-connect-adobe-commerce-magento-2-to-starshipit
- /articles/5882363781647-set-up-product-dimensions-in-magento-2
### Amazon
- /categories/integrations/amazon
- /articles/206090475-connect-amazon-to-starshipit
- /articles/4737847262223-amazon-best-practices-confirming-shipments
- /articles/360001580356-amazon-troubleshooting
### BigCommerce
- /categories/integrations/bigcommerce
- /articles/90200000000507-configure-bigcommerce-order-data-and-storefronts
- /articles/204502815-connect-bigcommerce-to-starshipit
- /articles/90200000000506-import-orders-from-bigcommerce
- /articles/205452843-bigcommerce-product-location
- /articles/115000492146-bigcommerce-create-a-review-for-starshipit
### Brightpearl
- /categories/integrations/brightpearl
- /articles/360000907716-connect-brightpearl-to-starshipit
### CartonCloud
- /categories/integrations/cartoncloud
- /articles/360000690595-connect-cartoncloud-to-starshipit
- /articles/360000905035-cartoncloud-troubleshooting
### Catch
- /categories/integrations/catch
- /articles/4404804129423-connect-catchcomau-to-starshipit
### Cin7
- /categories/integrations/cin7
- /articles/360001594575-connect-cin7-omni-to-starshipit
- /articles/211651203-connect-cin7-core-to-starshipit
- /articles/217503906-connect-legacy-cin7-to-starshipit
### eBay
- /categories/integrations/ebay
- /articles/204502835-connect-ebay-to-starshipit
### Ecwid
- /categories/integrations/ecwid
- /articles/11425795615631-connect-ecwid-to-starshipit
### Etsy
- /categories/integrations/etsy
- /articles/206090525-connect-etsy-to-starshipit
### Extensiv
- /categories/integrations/extensiv
- /articles/360000117075-connect-extensiv-formerly-3pl-central-to-starshipit
### KatanaMRP
- /categories/integrations/katanamrp
- /articles/11744970033807-connect-katanamrp-to-starshipit
### Klaviyo
- /categories/integrations/klaviyo
- /articles/7818536390799-connect-klaviyo-to-starshipit
### Lightspeed
- /categories/integrations/lightspeed
- /articles/202605060001-connect-lightspeed-to-starshipit
### Locate2u
- /categories/integrations/locate2u
- /articles/9983708826255-connect-locate2u-to-starshipit
### Magento 1
- /categories/integrations/magento-1
- /articles/203826179-connect-magento-1-to-starshipit
- /articles/360000908816-magento-1-troubleshooting
### Maropost
- /categories/integrations/maropost
- /articles/212085063-connect-maropost-to-starshipit
### Microsoft Dynamics 365 Business Central
- /categories/integrations/microsoft-dynamics-365-business-central
- /articles/12093647173647-connect-microsoft-dynamics-365-business-central-to-starshipit
### MYOB AccountRight
- /categories/integrations/myob-accountright
- /articles/205394059-connect-myob-accountright-to-starshipit
### MYOB Acumatica
- /categories/integrations/myob-acumatica
- /articles/13959285704335-connect-myob-acumatica-to-starshipit
### NetSuite
- /categories/integrations/netsuite
- /articles/213384326-connect-netsuite-to-starshipit
- /articles/360000145916-netsuite-troubleshooting
### NewStore
- /categories/integrations/newstore
- /articles/90200000000113-connect-newstore-to-starshipit
### Odoo
- /categories/integrations/odoo
- /articles/90200000000504-fulfil-odoo-orders-with-starshipit
- /articles/9226374129295-connect-odoo-to-starshipit
- /articles/90200000000505-odoo-faqs-and-troubleshooting
### OpenCart
- /categories/integrations/opencart
- /articles/204502855-connect-opencart-to-starshipit
### Orca Scan
- /categories/integrations/orca-scan
- /articles/9075642572815-update-tracking-with-plain-labels-using-orca-scan
### Order Desk
- /categories/integrations/order-desk
- /articles/6720958030735-connect-order-desk-to-starshipit
### Peoplevox
- /categories/integrations/peoplevox
- /articles/90200000000501-configure-peoplevox-labels-couriers-and-packages
- /articles/360000934795-connect-peoplevox-to-starshipit
- /articles/90200000000502-troubleshoot-peoplevox
- /articles/90200000000503-peoplevox-faqs
### PrestaShop
- /categories/integrations/prestashop
- /articles/360000647096-connect-prestashop-to-starshipit
### QuickBooks Commerce
- /categories/integrations/quickbooks-commerce
- /articles/203448859-connect-quickbooks-commerce-to-starshipit
### Sellercloud
- /categories/integrations/sellercloud
- /articles/11771153103887-connect-sellercloud-to-starshipit
### Shopify
- /categories/integrations/shopify
- /articles/90200000000204-configure-shopify-order-import
- /articles/90200000000202-connect-shopify-to-starshipit
- /articles/90200000000205-configure-shopify-enhanced-locations-and-fulfilment
- /articles/90200000000208-shopify-faqs
- /articles/90200000000201-shopify-integration-overview
- /articles/90200000000211-shopify-billing-and-subscription-faq
- /articles/90200000000203-shopify-classic-vs-enhanced-which-should-i-use
- /articles/90200000000206-import-optional-data-from-shopify
- /articles/90200000000207-write-back-tracking-and-fulfilment-to-shopify
- /articles/115000718963-actions-from-within-shopify
- /articles/360000117335-manage-shopify-pre-orders
- /articles/360000921776-troubleshoot-shopify
- /articles/360000085216-add-authority-to-leave-and-signature-required-options-to-your-shopify-checkout
- /articles/90200000000209-troubleshoot-shopify-orders-not-importing
- /articles/90200000000210-troubleshoot-shopify-writeback-errors
### Shopline
- /categories/integrations/shopline
- /articles/12019455466895-connect-shopline-to-starshipit
### Square
- /categories/integrations/square
- /articles/12219571430543-connect-square-to-starshipit
### Squarespace
- /categories/integrations/squarespace
- /articles/360004520196-connect-squarespace-to-starshipit
### The Iconic
- /categories/integrations/the-iconic
- /articles/8280028788751-connect-the-iconic-to-starshipit
### Trade Me
- /categories/integrations/trade-me
- /articles/203826609-connect-trade-me-to-starshipit
### Tradevine
- /categories/integrations/tradevine
- /articles/204503235-connect-tradevine-to-starshipit
### Unleashed
- /categories/integrations/unleashed
- /articles/204503225-connect-unleashed-to-starshipit
- /articles/202749509-unleashed-updating-orders
### Website builders
- /categories/integrations/website-builders
- /articles/115002674626-connect-a-website-builder-to-starshipit-via-ftp
### Wix
- /categories/integrations/wix
- /articles/4403532746255-connect-wix-to-starshipit
### WooCommerce
- /categories/integrations/woocommerce
- /articles/203826249-connect-woocommerce-to-starshipit
- /articles/360002952915-woocommerce-importing-hs-code-country-of-manufacture
- /articles/360000914476-woocommerce-set-up-delivery-options
- /articles/360000906655-woocommerce-troubleshooting
### Xero
- /categories/integrations/xero
- /articles/203826239-connect-xero-to-starshipit
### Zapier
- /categories/integrations/zapier
- /articles/360001414896-connect-zapier-to-starshipit
### Zeald
- /categories/integrations/zeald
- /articles/203826599-connect-zeald-to-starshipit
### Zoey
- /categories/integrations/zoey
- /articles/115002581546-connect-zoey-to-starshipit
### Zoho
- /categories/integrations/zoho
- /articles/12101656036879-connect-zoho-to-starshipit

## Configure shipping workflows
- /categories/configure-shipping-workflows
- /categories/configure-shipping-workflows/llms.txt
### Product Catalogue
- /categories/configure-shipping-workflows/product-catalogue
- /articles/6817931777807-product-catalogue
- /articles/1781620000001-add-and-manage-products-in-the-product-catalogue
- /articles/1781620000002-configure-product-catalogue-settings
### Packages, weights and scales
- /categories/configure-shipping-workflows/packages-weights-and-scales
- /articles/206705413-set-up-packages-and-import-weights-and-dimensions
- /articles/6530818242831-set-up-usb-scales
- /articles/8753012178447-configure-recommended-packaging-from-item-dimensions
### Address Book
- /categories/configure-shipping-workflows/address-book
- /articles/115002321486-import-contacts-into-your-address-book-from-csv
- /articles/90200000000404-set-up-and-manage-your-address-book
### Default shipping options
- /categories/configure-shipping-workflows/default-shipping-options
- /articles/206358506-set-up-default-options
- /articles/360001487316-set-account-to-metric-or-imperial-measurements
### Rules and automation
- /categories/configure-shipping-workflows/rules-and-automation
- /articles/115001575803-rules-overview
- /articles/115004142643-multi-condition-rules-
- /articles/13623440959119-setting-up-reusable-shipping-zones
- /articles/360001584895-create-a-rule-based-on-cheapest-delivery-option
- /articles/9711307471631-create-a-rule-to-not-import-certain-orders
- /articles/360000422175-manage-orders-going-to-po-boxes
- /articles/115000296823-split-packages-by-order-weight
- /articles/115000294683-split-packages-by-item-quantity
- /articles/115000246946-rules-based-on-order-value
- /articles/115000259963-rules-based-on-postcode
- /articles/115000258783-rules-based-on-destination-country-
- /articles/115000245226-rules-based-on-shipping-method
- /articles/218337323-rules-based-on-weight
- /articles/115000280406-create-a-rule-to-only-import-international-orders
- /articles/7211862907919-get-email-alerts-for-newly-imported-orders
### Packing documents
- /categories/configure-shipping-workflows/packing-documents
- /articles/360000026636-configure-packing-slips
- /articles/90200000000514-configure-packing-summaries
- /articles/9067623250063-configure-packing-slips-using-the-template-editor
- /articles/13382030529935-packing-slip-template-library
- /articles/10764333384719-add-images-to-packing-slips-and-packing-summaries
### Printing setup
- /categories/configure-shipping-workflows/printing-setup
- /articles/360000693156-set-up-desktop-print-application
- /articles/360001598355-uninstall-print-client
- /articles/4551686247695-find-your-computer-name
- /articles/115003720583-legacy-set-up-the-print-client
- /articles/360001921655-choose-a-shipping-label-printer-and-label-size
### Delivery options and shipment protection
- /categories/configure-shipping-workflows/delivery-options-and-shipment-protection
- /articles/90200000000403-set-authority-to-leave-or-require-a-signature
- /articles/360004253016-configure-freight-and-shipping-charges
- /articles/6708771320463-insurance-cover-and-warranty
- /articles/9865634439183-dangerous-goods-in-starshipit
- /articles/10774595330959-alcohol-delivery-with-starshipit

## Process orders and ship
- /categories/orders-manifests-reports
- /categories/orders-manifests-reports/llms.txt
### Bring in orders
- /categories/orders-manifests-reports/import-and-write-back-orders
- /articles/206705193-import-orders
- /articles/206358586-create-a-manual-order
- /articles/360000118196-remove-and-re-import-orders
### Manage and fulfil orders
- /categories/orders-manifests-reports/manage-orders
- /articles/115000487123-process-an-order-from-import-to-manifest
- /articles/9129132440847-find-an-order
- /articles/206705203-update-an-order
- /articles/215482503-validate-shipping-addresses
- /articles/90200000000512-use-an-address-book-contact-on-an-order
- /articles/9449880256015-use-starshipit-sidekick-in-chrome
- /articles/8306039132943-get-a-carrier-quote
- /articles/4929125101327-add-and-use-order-tags
- /articles/360000382295-merge-multiple-orders-into-one-order
- /articles/7954826200719-merge-orders-with-suggested-merges
- /articles/360001763415-archive-or-remove-orders
### Pick and pack in the Starshipit web app
- /categories/orders-manifests-reports/barcode-scanning
- /articles/90200000000516-choose-a-web-app-picking-and-packing-workflow
- /articles/13207518443151-choose-where-to-use-barcode-scanning
- /articles/90200000000515-print-packing-slips
- /articles/360001972155-print-packing-summaries
- /articles/6930264385295-use-barcode-scanning-workflows
- /articles/360000984255-scan-to-open-and-print
- /articles/6811966579215-scan-to-validate-items
- /articles/10931058747407-scan-and-print-labels-by-product-sku
- /articles/6930153486479-scan-to-select-packaging-and-carrier-products
- /articles/90200000000513-weigh-a-package-using-usb-scales
### Pick and pack with the Starshipit Pick & Pack mobile app
- /categories/orders-manifests-reports/starshipit-pick-and-pack
- /articles/14427666806031-understand-the-starshipit-pick-pack-mobile-app
- /articles/90200000000301-choose-the-right-starshipit-mobile-app
- /articles/14427779060367-set-up-starshipit-pick-pack-mobile-app
- /articles/14427864973839-choose-a-pick-pack-mobile-app-workflow
- /articles/90200000000125-pick-and-pack-orders-in-the-mobile-app
- /articles/90200000000126-pick-orders-in-the-mobile-app
- /articles/90200000000127-pack-orders-in-the-mobile-app
- /articles/14427860721423-use-the-starshipit-pick-pack-mobile-app
- /articles/12616572135055-scan-totes-for-picking
- /articles/1776056162697-troubleshoot-printing-in-the-pick-pack-mobile-app
### Print labels
- /categories/orders-manifests-reports/shipping-labels
- /articles/360000931116-choose-how-to-print-shipping-labels
- /articles/360001446756-print-labels-for-partial-shipments
- /articles/12936466001295-cancel-or-archive-shipping-labels
- /articles/213724603-troubleshoot-printing
- /articles/360001591615-troubleshoot-the-print-app
- /articles/4408869188239-fix-4-x-6-label-paper-size-on-mac
- /articles/360000994896-troubleshoot-the-legacy-print-client
- /articles/9754350032271-troubleshoot-zebra-barcode-printing
- /articles/360000928236-shipping-label-faqs
- /articles/8412386619151-print-application-and-printer-faqs
### Manifests and pickups
- /categories/orders-manifests-reports/manifests-and-pickups
- /articles/360001233636-manifest-orders
- /articles/360000133996-book-a-courier-pickup
- /articles/360001997955-manifesting-faqs
### Review shipping performance
- /categories/orders-manifests-reports/reports-and-analytics
- /articles/6269438607887-use-shipping-analytics
- /articles/360000383635-generate-reports
- /articles/6930762037263-schedule-reports
- /articles/11469376267151-reconcile-shipping-invoices
- /articles/11230658291855-prepare-starshipit-for-peak-season

## Manage customer delivery
- /categories/notifications-branded-tracking-rules-child-accounts
- /categories/notifications-branded-tracking-rules-child-accounts/llms.txt
### Rates at checkout
- /categories/notifications-branded-tracking-rules-child-accounts/rates-at-checkout
- /articles/360000973695-understand-live-rates-at-checkout-and-supported-couriers
- /articles/360000179036-set-up-rates-at-checkout
- /articles/4414357709071-set-up-table-rates
- /articles/8365565440911-set-up-free-shipping-in-starshipit
- /articles/10633684708239-customise-checkout-rates
- /articles/5941927829775-create-rules-for-checkout-rates
- /articles/12219449620111-configure-recommended-packaging-at-checkout
- /articles/4408809144463-configure-multi-origin-rates-with-the-starshipit-api
- /articles/208112753-shopify-set-up-rates-at-checkout
- /articles/360001634936-shopify-display-transit-times-at-checkout
- /articles/360000076415-woocommerce-set-up-rates-at-checkout
- /articles/360000965275-bigcommerce-set-up-rates-at-checkout
- /articles/360000324976-adobe-commerce-magento-2-set-up-rates-at-checkout
- /articles/7875543018639-wix-set-up-rates-at-checkout
- /articles/360000911475-prestashop-rates-at-checkout-dhl-express-only
- /articles/205940406-magento-1-rates-at-checkout
- /articles/360001872876-troubleshoot-live-rates-at-checkout
- /articles/6121166412175-troubleshoot-unexpected-rates-and-quotes
### Pickup in store
- /categories/notifications-branded-tracking-rules-child-accounts/pickup-in-store
- /articles/360000133456-use-pickup-in-store-with-starshipit
- /articles/90200000000517-offer-pickup-in-store-at-checkout
- /articles/90200000000518-enable-pickup-in-store-and-configure-labels
- /articles/90200000000519-route-imported-orders-to-pickup-in-store
- /articles/90200000000520-process-a-pickup-in-store-order
### Customer delivery notifications
- /categories/notifications-branded-tracking-rules-child-accounts/notifications
- /articles/206358536-set-up-email-notifications
- /articles/10640015724815-configure-dkim-for-your-emails
- /articles/360001215976-configure-spf-for-email-notifications
- /articles/9866978709903-set-up-kudosity
- /articles/115000906983-customise-outbound-sms-notifications
- /articles/360000376436-send-tracking-updates-with-webhooks
### Tracking and branding
- /categories/notifications-branded-tracking-rules-child-accounts/tracking-and-branding
- /articles/115000906843-understand-notifications-and-branded-tracking
- /articles/115000827566-enable-and-configure-the-branded-tracking-page
- /articles/6487872345359-configure-brand-hub
- /articles/360000136135-check-how-often-tracking-updates
- /articles/6988095852431-track-starshipit-orders-in-zendesk
- /articles/9449585686415-track-starshipit-orders-with-the-chrome-extension
### Returns
- /categories/notifications-branded-tracking-rules-child-accounts/returns
- /articles/212423546-returns-with-starshipit
- /articles/4414146200975-understand-the-benefits-of-a-branded-returns-portal
- /articles/4414146377487-explore-branded-returns-portal-features
- /articles/4414146875279-set-up-branded-returns-portal
- /articles/115000906863-set-up-the-self-service-return-label-generator
- /articles/90200000000133-configure-branded-returns-portal-rules
- /articles/90200000000134-customise-branded-returns-portal-branding-and-notifications
- /articles/90200000000135-configure-branded-returns-charges-and-validation
- /articles/4415557120399-customise-return-email-notifications
- /articles/4415548150031-customise-return-sms-notifications
- /articles/90200000000136-display-the-branded-returns-portal-to-customers
- /articles/4414370792591-returns-with-starshipit-faqs

## Ship internationally
- /categories/international-shipping-compliance
- /categories/international-shipping-compliance/llms.txt
### Customs information and documents
- /categories/international-shipping-compliance/international-shipping
- /articles/90200000000402-get-started-with-international-shipping
- /articles/360002120496-set-up-hs-codes-for-international-shipments
- /articles/13720206390671-set-up-mid-codes-for-international-shipments
- /articles/360002751836-set-country-of-origin-for-international-shipments
- /articles/4407149410703-add-additional-shipping-documentation-to-orders-document-manager
- /articles/360001991096-configure-commercial-invoice-values-and-discounts
### Tax numbers and parties
- /categories/international-shipping-compliance/tax-numbers-and-parties
- /articles/360002115215-set-up-shipper-tax-numbers
- /articles/9133191385-receiver-tax-numbers
- /articles/360002115335-set-up-additional-parties-addresses
### Duties and landed costs
- /categories/international-shipping-compliance/customs-duties
- /articles/4415554835215-choose-ddp-or-ddu-for-international-shipments
- /articles/13975380558863-starshipit-landed-costs
- /articles/13985208875791-using-zonos-with-starshipit
- /articles/13670236989455-ship-to-the-us-with-zonos-and-australia-post
### Country requirements
- /categories/international-shipping-compliance/country-requirements
- /articles/360000338316-gst-regulations-for-australia
- /articles/8208368199055-shipping-from-australia-to-the-eu
- /articles/360001264435-gst-changes-for-imports-to-new-zealand
- /articles/6100207853327-singapore-gst-regulatory-requirement
- /articles/13607268920207-ship-to-the-us-de-minimis-updates-and-guidance

## Manage your account
- /categories/settings-billing-security
- /categories/settings-billing-security/llms.txt
### Users, access and security
- /categories/settings-billing-security/account-settings
- /articles/7630350591247-add-and-manage-account-users
- /articles/10659444958479-set-up-single-sign-on-sso
- /articles/115000459046-reset-your-password
- /articles/360000226416-general-data-protection-regulation-gdpr-faqs
### Billing and subscription
- /categories/settings-billing-security/billing
- /articles/360000988135-compare-starshipit-pricing-plans
- /articles/12080147770127-explore-starshipit-add-ons
- /articles/206705123-change-your-pricing-plan
- /articles/4405883176591-add-or-change-a-payment-method
- /articles/360001658036-view-and-download-your-starshipit-invoices
- /articles/4498768256911-change-your-invoice-email-contact
- /articles/12102602688015-understand-what-happens-when-you-exceed-your-plan
- /articles/4405883270031-reactivate-your-starshipit-account
- /articles/115000438783-cancel-your-starshipit-subscription
- /articles/8512957552143-billing-faqs

## Multi-location and 3PL
- /categories/multi-location-and-3pl
- /categories/multi-location-and-3pl/llms.txt
### Linked accounts
- /categories/multi-location-and-3pl/linked-accounts
- /articles/360000553016-choose-an-account-structure-for-multiple-locations-or-3pl-clients-child-accounts
- /articles/360001575375-set-up-an-account-for-a-location-brand-or-3pl-client-child-accounts
- /articles/360001580456-switch-between-linked-accounts-child-accounts
- /articles/4414129951631-unlink-a-connected-account-child-account
- /articles/8305064800655-multi-location-and-3pl-account-faqs-child-accounts
### Multi-location and 3PL workflows
- /categories/multi-location-and-3pl/workflows
- /articles/90200000000405-choose-a-multi-location-or-3pl-setup
- /articles/115000180963-configure-starshipit-for-a-3pl-workflow
- /articles/360001188356-manage-multi-location-multi-brand-and-dropshipping-accounts
- /articles/115001657023-allocate-an-order-to-another-account-child-account
### Ship from store
- /categories/multi-location-and-3pl/ship-from-store
- /articles/9000119980047-set-up-ship-from-store
- /articles/9391626045711-configure-ship-from-store-with-shopify
- /articles/9067499824783-configure-ship-from-store-with-bigcommerce
- /articles/9067429315215-configure-ship-from-store-with-stockinstore
- /articles/10102314029199-configure-ship-from-store-with-viare
### Ops Manager
- /categories/multi-location-and-3pl/ops-manager
- /articles/15100000000001-what-is-ops-manager
- /articles/15100000000002-get-started-with-ops-manager
- /articles/15100000000003-using-the-overview-dashboard
- /articles/15100000000006-managing-locations-and-brands
- /articles/15100000000007-managing-users-rules-and-configuration
- /articles/15100000000014-managing-carriers
- /articles/15100000000005-routing-orders-across-locations
- /articles/15100000000004-viewing-and-filtering-orders-across-locations-and-brands
- /articles/15100000000012-monitoring-and-acting-on-exceptions
- /articles/15100000000008-viewing-inventory-across-locations
- /articles/15100000000009-creating-replenishment-orders
- /articles/15100000000013-generating-invoices-with-billing

## Starshipit WMS
- /categories/starshipit-wms
- /categories/starshipit-wms/llms.txt
### Get started with WMS
- /categories/starshipit-wms/getting-started
- /articles/14700000000002-set-up-starshipit-wms
- /articles/14700000000001-understand-starshipit-wms
- /articles/14700000000043-prepare-your-warehouse-for-wms-go-live
- /articles/14700000000042-choose-your-wms-operating-model
- /articles/14700000000003-understand-wms-terms-and-key-concepts
- /articles/14700000000049-migrate-starting-stock-and-cut-over-to-starshipit-wms
### Set up and administer WMS
- /categories/starshipit-wms/warehouse-configuration
- /articles/14700000000044-understand-wms-integrations
- /articles/14700000000033-set-up-warehouse-locations-and-work-areas
- /articles/14700000000036-set-up-wms-users-roles-and-client-access
- /articles/14700000000047-troubleshoot-starshipit-wms
- /articles/14700000000035-set-up-cin7-core-with-starshipit-wms
- /articles/14700000000006-configure-wms-products-and-inventory
- /articles/14700000000031-wms-settings-reference
- /articles/14700000000004-run-wms-alongside-starshipit
- /articles/14700000000032-set-up-wms-for-a-3pl
### Receive stock
- /categories/starshipit-wms/inbound
- /articles/14700000000008-receive-stock-against-a-purchase-order
- /articles/14700000000007-manage-suppliers-and-purchase-orders
- /articles/14700000000009-put-away-received-stock
### Fulfil orders
- /categories/starshipit-wms/outbound-fulfilment
- /articles/14700000000039-automate-warehouse-work-in-wms
- /articles/14700000000010-manage-orders-and-allocation-in-wms
- /articles/14700000000012-pack-and-ship-orders-in-wms
- /articles/14700000000011-pick-orders-in-wms
- /articles/14700000000013-use-pack-now-and-batch-pack-now
### Control inventory
- /categories/starshipit-wms/inventory-management
- /articles/14700000000014-view-inventory-and-stock-levels
- /articles/14700000000016-replenish-pick-faces
- /articles/14700000000017-plan-reorders-with-restocking-insights
- /articles/14700000000020-adjust-stock-and-investigate-stock-movements
- /articles/14700000000034-track-stock-in-containers
- /articles/14700000000018-sync-wms-inventory-to-your-sales-channels
- /articles/14700000000015-run-stocktakes-and-cycle-counts
- /articles/14700000000040-transfer-stock-between-warehouses
- /articles/14700000000048-sync-exploding-bundle-availability-to-shopify
### Manage returns
- /categories/starshipit-wms/returns
- /articles/14700000000046-inspect-restock-quarantine-or-write-off-returned-stock
- /articles/14700000000045-set-up-wms-returns-and-quarantine-locations
- /articles/14700000000019-process-returns-in-wms
### Reporting and data tools
- /categories/starshipit-wms/reporting
- /articles/14700000000041-import-and-export-wms-data-by-csv
- /articles/14700000000021-use-wms-reporting-and-insights
- /articles/14700000000022-search-wms-records
### Use WMS Mobile
- /categories/starshipit-wms/mobile-app
- /articles/14700000000023-set-up-wms-mobile
- /articles/14700000000029-manage-inventory-in-wms-mobile
- /articles/14700000000025-pick-orders-in-wms-mobile
- /articles/14700000000026-receive-purchase-orders-in-wms-mobile
- /articles/14700000000038-troubleshoot-starshipit-wms-mobile
- /articles/14700000000030-manage-jobs-in-wms-mobile
- /articles/14700000000028-build-kits-in-wms-mobile
- /articles/14700000000037-pack-and-ship-orders-in-wms-mobile
- /articles/14700000000027-put-away-and-replenish-stock-in-wms-mobile

## Build with Starshipit
- /categories/developer-center
- /categories/developer-center/llms.txt
### Developer onboarding
- /categories/developer-center/developer-onboarding
- /articles/14700000001001-developer-center-overview
- /articles/14700000001002-authentication-and-access
- /articles/14700000001014-quickstart-import-a-test-order
- /articles/14700000001015-quickstart-print-a-label-by-api
- /articles/14700000001016-quickstart-get-checkout-rates
- /articles/14700000001017-testing-guidance
- /articles/14700000001010-troubleshoot-api-integrations
### Starshipit API
- /categories/developer-center/starshipit-api
- /articles/14700000001003-starshipit-api-guide
- /articles/14700000001018-starshipit-api-fundamentals
- /articles/14700000001004-plan-a-starshipit-api-integration
- /articles/14700000001005-automate-api-order-import-printing-and-writeback
- /articles/14700000001006-print-outside-starshipit-and-return-tracking
- /articles/14700000001011-get-checkout-and-live-rates
- /articles/14700000001013-update-orders-before-printing
- /articles/14700000001012-print-labels-for-orders-starshipit-imported
- /articles/14700000001007-sync-product-data-with-product-catalogue
- /articles/14700000001008-use-webhooks-and-tracking-updates
- /articles/8924419766927-api-how-to-create-tracking-only-orders
- /articles/14700000001024-filters
- /articles/14700000001009-starshipit-api-reference-guide
### Starshipit WMS API
- /categories/developer-center/starshipit-wms-api
- /articles/14700000001022-wms-api-fundamentals
- /articles/14700000001026-quickstart-authenticate-and-look-up-wms-inventory
- /articles/14700000001027-quickstart-move-wms-stock-safely
- /articles/14700000001025-wms-outbound-webhooks
- /articles/14700000001028-quickstart-create-and-receive-a-wms-purchase-order
- /articles/14700000001029-quickstart-retrieve-and-manage-wms-jobs
- /articles/14700000001023-wms-api-reference-guide

## Troubleshoot an issue
- /categories/troubleshooting
- /categories/troubleshooting/llms.txt
### Waiting for a parcel?
- /categories/troubleshooting/parcel-delivery-help
- /articles/9171330231951-wheres-my-parcel
### Starshipit app
- /categories/troubleshooting/starshipit-app
- /articles/9656290318735-starshipit-app-troubleshooting
- /articles/360000560216-download-teamviewer
### Order import and writeback
- /categories/troubleshooting/order-import-and-writeback
- /articles/6125898969487-troubleshooting-orders-not-updating-platform-writeback
- /articles/360001575455-troubleshooting-orders-not-importing