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How to integrate with Shopify

Learn how to integrate Starshipit with Shopify so you can import Shopify orders.

3 min readUpdated March 13, 2025
Note

Your billing will be managed by Shopify instead of Starshipit.

Integrate Starshipit with Shopify

  1. In your Starshipit account, go to Settings > Integrations.
  2. Click Add a new integration, then select Shopify from the list.
  3. Under Integration Version, choose either Classic or Enhanced.
    Shopify Enhanced supports improved use of fulfillment locations and Shopify tags.
  4. Enter your store name.
    Your store name is located in the URL when you are logged into Shopify - after the https:// and before .myshopify.com. For example, if your URL is:
    https://amazing-clothing.myshopify.com/admin/settings/checkout
    Then the store name is amazing-clothing.
  5. Click Authorize. This will redirect you to your Shopify website to authorise the integration.
  6. Once the integration has been authorized, select your preferred Status to import.
  7. Test the connection and make sure it is successful, then click Save.

Shopify FAQs

Starshipit supports many Shopify bundle setups out of the box, including the native Shopify bundle app and third-party apps like Bundles.app. Depending on how your bundles are configured in Shopify, you may need to adjust additional settings in Starshipit to ensure they’re imported correctly.

If your bundles or multi-select items are configured as a single line item in Shopify, with details of the individual items stored as properties, this setting will break the single line item into multiple line items.

  • When to use it: If your bundles are set up as one line item in Shopify with custom properties that list the individual items.
  • How to enable it: Go to Settings > Integrations > Shopify, and enable Import Item Properties as Line Items (Multi Buy Bundles).

If you’re using Bundles.app or a similar app that stores bundle components as a metafield (e.g., Bundle SKU), this setting expands bundles into individual items during import.

  • When to use it: If your bundles are defined in Shopify using metafields that identify the items in the bundle.
  • How to enable it: Go to Settings > Integrations > Shopify, and enable Expand bundle products on import.
Warning

Please note that this setting will not import the bundle weight as Starshipit assumes the metafields are line items, ignoring the main item/bundle weight.

If your bundles are importing with double the shipping weight, this happens because Starshipit imports both the main bundle product and its individual components.

  • Solution: Set the main bundle product’s Requires Shipping attribute to False in Shopify. This ensures only the individual items are imported into Starshipit, preventing duplicate weights.

For further assistance, check your bundle app’s documentation or contact our support team.

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