How to set up Team Global Express Priority

• Team Global Express Priority's integration with Starshipit allows you to use all of Starshipit's features including generation of packing slips and shipping labels, auto-correction of addresses, branded tracking and notifications and many more.
• This article outlines how to set up Team Global Express Priority as a courier service in Starshipit.

Before you begin

You'll need your account number. This is given to you by your Team Global Express account manager.

Setting up Team Global Express Priority as a courier

1. Complete this range request form for Team Global Express.
   1. Enter your company name and business unit.
      Starshipit currently support Priority, IPEC or Priority International.
   2. Enter the following values for the fields:

Is this request a New Range or Replenishment Request	New Range Request
Select the TGE business unit the connote range is required for	Priority (Aus)
Are you using MyTeamGE API?	Yes
Provide your Trading Partner or Platform Partner name	Starshipit

Once the Team Global Express responds to your request with your ranges, please forward these to your Starshipit Onboarding Specialist or our support team.

Starshipit will then set up your Team Global Express Priority account and let you know once this is complete.

Set up your product codes

1. Confirm with Team Global Express Priority which product codes to enter.
2. Go to Settings, then select Couriers.
3. Open your Team Global Express Priority Settings.
4. Click on Add New Product Code.
5. Enter the code and name.
6. Click Add.
7. Repeat steps 5-6 for each product code.

Team Global Express B2C product code and product name

Team Global Express Priority B2C:

• SH - B2C Priority Parcel ATL
• M7 - B2C Priority Parcel

Team Global Express Standard B2C:

• YG - B2C Standard Parcel ATL
• ZM - B2C Standard Parcel SR

Team Global Express B2B product code and product name

Code	Name	Product Code in Starshipit
02	Parcels Express Same Day	10
02	Parcels Express Overnight	11
02	Parcels Express Off Peak	12
02	Parcels Express After hrs and Sat	13
02	Parcels Express Sunday/Public Holiday	14
26	Aus Wide 3KG Label	26
60	Optical 500gm Satchel (Overnight)	79

Insurance cover

Insurance cover is available for Team Global Express shipments up to $5,000. For over adding insurance cover over $5,000 please reach out to your Team Global Express account manager. Your Team Global Express version must be Use MyTeamGE. You can enable and set the value of your insurance cover within an order. Alternatively, navigate to Settings > Couriers > Team Global Express Priority> Advanced > Use Declared Value if Cover/Warranty has not been set. This setting will automatically use the declared value of an order for insurance cover if you do not set it within an order.

Booking pickups

Set your default pickup package type to ensure correct package type is automatically used when booking pickups, helping prevent booking errors.

How to set your default pickup package type

1. Go to Settings > Couriers.

2. Select TGE Priority from your list of couriers.

3. Click on the Advanced Settings tab.

4. Under Default pickup package type, choose your preferred default from the dropdown list.

   • Letter / Satchel
   • Box / Carton
   • Skid
   • Pallet
   • Jiffy Bag
   • Tube
   • Crate
   • Length

5. Save your changes.

Notes:

• The default package type you select will be automatically applied when creating pickup bookings.
• If you book a pickup for certain satchel products (like Auswide Satchels), the system will override the global setting and automatically use LESA (Letter/Satchel), even if your default is set to Box/Carton. This ensures the correct handling for satchel shipments.