# How to set up Team Global Express Priority
URL: https://support.starshipit.com/articles/115002222083-how-to-set-up-team-global-express-priority
Canonical: https://support.starshipit.com/articles/115002222083-how-to-set-up-team-global-express-priority
Markdown: https://support.starshipit.com/articles/115002222083-how-to-set-up-team-global-express-priority.md
Updated: 2026-05-06

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Step-by-step guide to setting up Team Global Express priority.

* Team Global Express Priority's [integration with Starshipit](https://www.starshipit.com/partner/toll) allows you to use all of [Starshipit's features](https://www.starshipit.com/features) including generation of packing slips and shipping labels, auto-correction of addresses, branded tracking and notifications and many more.
* This article outlines how to set up Team Global Express Priority as a courier service in Starshipit.

## Before you begin

You'll need your account number. This is given to you by your Team Global Express account manager.

## Setting up Team Global Express Priority as a courier

1. Complete this [range request form](https://forms.office.com/r/4K32pFyw9H) for Team Global Express.
   1. Enter your company name and business unit.  
      Starshipit currently support **Priority**, **IPEC** or **Priority International**.
   2. Enter the following values for the fields:

|  |  |
| --- | --- |
| Is this request a New Range or Replenishment Request | New Range Request |
| Select the TGE business unit the connote range is required for | Priority (Aus) |
| Are you using MyTeamGE API? | Yes |
| Provide your Trading Partner or Platform Partner name | Starshipit |

Once the Team Global Express responds to your request with your ranges, please forward these to your Starshipit Onboarding Specialist or our [support team](https://help.starshipit.com).

Starshipit will then set up your Team Global Express Priority account and let you know once this is complete.

:::note
If you do not receive an email after submitting the request you will need to re-submit, as the email address entered in the form was entered incorrectly.
:::

### Set up your product codes

1. Confirm with Team Global Express Priority which product codes to enter.
2. Go to **Settings**, then select **Couriers**.
3. Open your Team Global Express Priority Settings.
4. Click on **Add New Product Code**.
5. Enter the code and name.
6. Click **Add**.
7. Repeat steps 5-6 for each product code.

**Team Global Express B2C product code and product name**

Team Global Express Priority B2C:

* SH - B2C Priority Parcel ATL
* M7 - B2C Priority Parcel

Team Global Express Standard B2C:

* YG - B2C Standard Parcel ATL
* ZM - B2C Standard Parcel SR

**Team Global Express B2B product code and product name**

|  |  |  |
| --- | --- | --- |
| **Code** | **Name** | **Product Code in Starshipit** |
| 02 | Parcels Express Same Day | 10 |
| 02 | Parcels Express Overnight | 11 |
| 02 | Parcels Express Off Peak | 12 |
| 02 | Parcels Express After hrs and Sat | 13 |
| 02 | Parcels Express Sunday/Public Holiday | 14 |
| 26 | Aus Wide 3KG Label | 26 |
| 60 | Optical 500gm Satchel (Overnight) | 79 |

## Insurance cover

Insurance cover is available for Team Global Express shipments up to $5,000. For over adding insurance cover over $5,000 please reach out to your Team Global Express account manager. Your Team Global Express version must be **Use MyTeamGE**.
You can enable and set the value of your insurance cover within an order. Alternatively, navigate to **Settings** > **Couriers** > **Team Global Express Priority**> **Advanced** > **Use Declared Value if Cover/Warranty has not been set**. This setting will automatically use the declared value of an order for insurance cover if you do not set it within an order.

## Commodity codes

Team Global Express may require a commodity code for some services. Starshipit uses the commodity code on the package when one is available. If a package does not have its own commodity code, Starshipit uses the default commodity code saved in your Team Global Express settings.

Confirm the correct commodity code with your Team Global Express account manager before changing the default value. If you send an order with multiple packages that need different commodity codes, add the correct commodity code to each package before printing.

## Booking pickups

Set your default pickup package type to ensure correct package type is automatically used when booking pickups, helping prevent booking errors.

### How to set your default pickup package type

1. Go to **Settings > Couriers**.
2. Select **TGE Priority** from your list of couriers.
3. Click on the **Advanced Settings** tab.
4. Under **Default pickup package type**, choose your preferred default from the dropdown list.

   * Letter / Satchel
   * Box / Carton
   * Skid
   * Pallet
   * Jiffy Bag
   * Tube
   * Crate
   * Length
5. Save your changes.

**Notes:**

* The default package type you select will be automatically applied when creating pickup bookings.
* If you book a pickup for certain satchel products (like Auswide Satchels), the system will override the global setting and automatically use **LESA (Letter/Satchel)**, even if your default is set to Box/Carton. This ensures the correct handling for satchel shipments.