# How to set up Team Global Express Priority
URL: https://support.starshipit.com/articles/115002222083-how-to-set-up-team-global-express-priority
Canonical: https://support.starshipit.com/articles/115002222083-how-to-set-up-team-global-express-priority
Markdown: https://support.starshipit.com/articles/115002222083-how-to-set-up-team-global-express-priority.md
Updated: 2026-05-06

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Step-by-step guide to setting up Team Global Express priority.

* Team Global Express Priority's [integration with Starshipit](https://www.starshipit.com/partner/toll) allows you to use all of [Starshipit's features](https://www.starshipit.com/features) including generation of packing slips and shipping labels, auto-correction of addresses, branded tracking and notifications and many more.
* This article outlines how to set up Team Global Express Priority as a courier service in Starshipit.

## Before you begin

You'll need your account number. This is given to you by your Team Global Express account manager.

## Setting up Team Global Express Priority as a courier

1. Complete this [range request form](https://forms.office.com/r/4K32pFyw9H) for Team Global Express.
   1. Enter your company name and business unit.  
      Starshipit currently support **Priority**, **IPEC** or **Priority International**.
   2. Enter the following values for the fields:

|  |  |
| --- | --- |
| Is this request a New Range or Replenishment Request | New Range Request |
| Select the TGE business unit the connote range is required for | Priority (Aus) |
| Are you using MyTeamGE API? | Yes |
| Provide your Trading Partner or Platform Partner name | Starshipit |

Once the Team Global Express responds to your request with your ranges, please forward these to your Starshipit Onboarding Specialist or our [support team](https://help.starshipit.com).

Starshipit will then set up your Team Global Express Priority account and let you know once this is complete.

:::note
If you do not receive an email after submitting the request you will need to re-submit, as the email address entered in the form was entered incorrectly.
:::

### Set up your product codes

1. Confirm with Team Global Express Priority which product codes to enter.
2. Go to **Settings**, then select **Couriers**.
3. Open your Team Global Express Priority Settings.
4. Click on **Add New Product Code**.
5. Enter the code and name.
6. Click **Add**.
7. Repeat steps 5-6 for each product code.

**Team Global Express B2C product code and product name**

Team Global Express Priority B2C:

* SH - B2C Priority Parcel ATL
* M7 - B2C Priority Parcel

Team Global Express Standard B2C:

* YG - B2C Standard Parcel ATL
* ZM - B2C Standard Parcel SR

**Team Global Express B2B product code and product name**

|  |  |  |
| --- | --- | --- |
| **Code** | **Name** | **Product Code in Starshipit** |
| 02 | Parcels Express Same Day | 10 |
| 02 | Parcels Express Overnight | 11 |
| 02 | Parcels Express Off Peak | 12 |
| 02 | Parcels Express After hrs and Sat | 13 |
| 02 | Parcels Express Sunday/Public Holiday | 14 |
| 26 | Aus Wide 3KG Label | 26 |
| 60 | Optical 500gm Satchel (Overnight) | 79 |

## Insurance cover

Insurance cover is available for Team Global Express shipments up to $5,000. For over adding insurance cover over $5,000 please reach out to your Team Global Express account manager. Your Team Global Express version must be **Use MyTeamGE**.
You can enable and set the value of your insurance cover within an order. Alternatively, navigate to **Settings** > **Couriers** > **Team Global Express Priority**> **Advanced** > **Use Declared Value if Cover/Warranty has not been set**. This setting will automatically use the declared value of an order for insurance cover if you do not set it within an order.
## Booking pickups

Set your default pickup package type to ensure correct package type is automatically used when booking pickups, helping prevent booking errors.

### How to set your default pickup package type

1. Go to **Settings > Couriers**.
2. Select **TGE Priority** from your list of couriers.
3. Click on the **Advanced Settings** tab.
4. Under **Default pickup package type**, choose your preferred default from the dropdown list.

   * Letter / Satchel
   * Box / Carton
   * Skid
   * Pallet
   * Jiffy Bag
   * Tube
   * Crate
   * Length
5. Save your changes.

**Notes:**

* The default package type you select will be automatically applied when creating pickup bookings.
* If you book a pickup for certain satchel products (like Auswide Satchels), the system will override the global setting and automatically use **LESA (Letter/Satchel)**, even if your default is set to Box/Carton. This ensures the correct handling for satchel shipments.