How to set up Evri

Table of Contents


  • Evri's (formally Hermes) integration with Starshipit allows you to use all of Starshipit's features including generation of packing slips and shipping labels, auto-correction of addresses, branded tracking and notifications, and many more.
  • This article outlines how to set up Evri for your Starshipit account.

Before you begin

Before getting started with Evri, you'll need the following:

  • Client ID
  • Client Name
  • User ID
  • Password
  • Tracking API Key
  • Tracking Client ID
  • Tracking Client Secret

If you are missing any of these credentials, please contact Evri's integration team with your account client ID.

Set up Evri

To enable Evri on your account:

  1. Please pass all the credentials mentioned above to your Customer Success Specialist at Starshipit.

    Starshipit will then contact Evri to complete the set up process.

  2. Enter in the service codes that you would like to use
    1. Go to Settings > Couriers > Add Courier > Hermes.
    2. Click on Add a new product code.
    3. Enter the product code and the product name.

Available Products

By default, Evri does not require product codes to print labels but you would need to add them if you are using the below services:

Product Code  Product Name  Description
9 French Home Deliveries   
11 Untracked Mail Also known as Evri's 48 hour service. 

Additional Features 

Next Day
To specify shipments should be next day, you can either tick the next day checkbox on the order or you can create a rule to set it to next day.
To add the rule:
  1. In Starshipit, navigate to Settings > Rules.
  2. Click Add a new rule.
  3. Set the condition as Shipping Method Contains Next Day.
  4. Set the action as Set Next Day.
  5. Set the value as True.
  6. Click Save.
Duties and Taxes
Should you wish to pay duties and taxes on the behalf of your customers you can set this up as a rule in Starshipit. By setting Sender Pays Duty as true on your orders your international shipments will transit as DDP (Delivered Duties Paid). For any international shipments where the rule has not been applied the shipments will transit as DDU (Delivered Duties Unpaid).

To add the rule:

  1. In Starshipit, navigate to Settings > Rules.
  2. Click Add a new rule.
  3. Set your preferred condition (e.g. All Orders).
  4. Set the action as Set Sender Pays Duty.
  5. Set the value as True.
  6. Click Save.

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