How to set up Border Express


  • Border Express is Australia's interstate transport and distribution company with a strong regional network, providing door-to-door express and customised logistics services.
  • Starshipit's integration with Border Express allows you to use all of Starshipit's features including generation of packing slips and shipping labels, auto-correction of addresses, branded tracking, booking a pickup and notifications and many more.
  • This article outlines how to set up Border Express as a courier service in Starshipit.

Before you begin

If you don't already have an account please reach out to the Border Express sales team, click here.

To set up Border Express you need your: 

  • Paying Account Code (Account Number)
  • Consignment Prefix
  • Client ID
  • Client Secret

If you are missing any of these credentials, please contact Border Express with your Paying Account Code. You should then receive:

  • An email confirming that your request has been submitted. You will receive your Consignment Prefix in this email.
  • A subsequent email will be sent requesting you to generate your API credentials by clicking the activation link within the email.
  • The activation link will redirect you to the Border Express website which will display your Client ID and Client Secret.

Setting up your Border Express account in Starshipit

1. Enter your Border Express credentials in Starshipit

  1. Go to Settings > Couriers > Add Courier > Border Express.
  2. Check the Enable Border Express checkbox.
  3. Fill in your Client ID, Client Secret, Paying Account Code, and Consignment Prefix
  4. Click Save.

2. Set up your product codes

To complete the integration between Starshipit and Border Express, you need to add your product codes.

  1. Go to Settings > Couriers > Add Courier > Border Express.
  2. Click on Add product code.
  3. Enter the product code and the product name.
  4. Click Save.
  5. Repeat 1-4 for each product code you would like to add.

The available product codes are:






Parcel or carton freight, typically a B2B service.



Bulk palletised freight.


eCommerce (single piece)

B2C individual items only.


eCommerce (multi piece)

B2C multiple items.

Border Express Additional Features

Residential Surcharge

The residential surcharge can be enabled as a default setting in your Starshipit account. Enabling this setting will apply the residential surcharge to all of your Border Express rates. Please note, the amount billed can vary and is determined by Border Express when they have received the shipment details and regard the address as residential. For more information on how Border Express determines the residential surcharge please reach out to your Border Express account manager.

Other relevant information for you

To learn more about the benefits of the partnership between Border Express and Starshipit for your eCommerce business, click here

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