Q Do you integrate with MyPost Business?
A Yes! MyPost Business is now supported and you can read about the integration here.
Q How does using Starshipit with prepaid labels and satchels work?
A First, integrate all your sales channels into your Starshipit account. For example, you may sell on Shopify, eBay and over the phone.
Then, set up our Plain Label option and generate your shipping labels.
If you use other dispatch options, you can manage them all here too. For example, if you use Australia Post prepaid, another courier, and offer pick-up in store, add them all into Starshipit and manage your workflow in one platform.
Q I want to store tracking numbers for prepaid satchels and labels. How does that work?
A Scan or enter the tracking number on the satchel in the tracking field on the order page.
NB: With prepaid satchels a 2D barcode scanner is required to scan QR codes (e.g the Datalogic Gryphon D4520). You may need to program your scanner to ignore the first and last series of numbers that are not the tracking number.
Q Can I send tracking information to my customers?
A Yes, but only on the ‘printed’ status. With each plain label you set up (you can set up to a maximum of 5), you can specify the tracking URL which will be combined with the tracking number when the order is processed.
Set up Australia Post prepaid in Starshipit using the plain label functionality.