Troubleshooting live rates at checkout for CouriersPlease

Overview

• This article outlines some of the common errors you could experience around live rates at checkout for CouriersPlease.
• Read more information about how to integrate with CouriersPlease here.

Error: I can't see my CouriersPlease rates at checkout

Enable defaults in CouriersPlease settings

• In Starshipit, navigate to Settings > Couriers > CouriersPlease.
• Select Edit to tick the default product you wish to display at checkout.