Supported features
NZ Post International's integration with Starshipit supports the following features:
| Feature | Supported |
|---|---|
| Ships From | NZ & AU |
| Domestic Shipping | |
| International Shipping | |
| Estimated Rates | |
| Returns | |
| Insurance/Warranty | |
| Dangerous Goods | |
| Alcohol Delivery | |
| Signature Required | |
| Authority to Leave |
Overview
- Starshipit's integration with NZ Post allows you to use all of Starshipit's features including generation of packing slips and shipping labels, auto-correction of addresses, branded tracking and notifications and many more.
- This article outlines setting up NZ Post International on your Starshipit account.
How it works
Starshipit is fully integrated with NZ Post services including their domestic, international and express offerings. These three services are represented as three different couriers in Starshipit:
- NZ Post Domestic
- NZ Post International
- NZ Post Express
To use any of these couriers on Starshipit, you will need to request commercial access to the NZ Post API.
Setting up NZ Post
1. Request commercial access to use NZ Post with Starshipit
To use NZ Post with Starshipit, you must have commercial access to the NZ Post API.
-
If you already have commercial access:
Please contact our support team. Our team will liaise with NZ Post on your behalf to request your respective API Key (Client ID) and API Secret (Client Secret). -
If you don't have commercial access:
Please follow the steps in this page to apply for commercial access for use with Starshipit. Once this is complete, you’ll still need to contact our support team so we can obtain API credentials on your behalf.
Note
The process to request commercial access only needs to be completed once if you are setting up all three couriers in Starshipit and using the same account number for all three.
2. Enter your API details in Starshipit
Typically, this setup will be completed by the Starshipit team on your behalf. However, if you already have your API Key and API Secret and wish to complete the setup yourself, follow the steps below:
- Go to Settings > Couriers > Add New Courier > NZ Post International.
- Tick Enable NZ Post International.
- Enter your Account Number, Client ID, and Client Secret.
- Set your Default Export Type.
- Click Save.
3. Add your product codes
Once Starshipit has confirmed NZ Post International is available on your account, you should check that your preferred services are available in the courier settings.
- Go to Settings > Couriers > NZ Post International > Settings.
- Select your new Product Code in the Drop-down menu.
- Click Add.
- The new product code is now added.
Troubleshooting
Error: The test returns invalid accounts
Please carefully review the credentials you have entered and check for any possible errors or incorrect spaces. If you are still experiencing issues, please reach out to our support team for further assistance.
Other relevant information for you
To know more about NZ Post's eShip services, click here
For more information on NZ Post eShip and Starshipit, click here
