- Learn what a manifest is, how it works, and what couriers you do and don't need to submit a manifest for.
- Manifests are a key part of the courier billing process when they are required.
What is a manifest?
A manifest is a summary of all your shipments either in a paper or electronic format which allows your courier to correctly bill you and accept your freight into their network. The summary will contain information such as the pickup location, receiver location, weight, dimensions and service.
As manifests are used to calculate how much you need to pay for each shipment it is important to ensure you manifest each shipment where required.
How does manifesting work on Starshipit?
Starshipit will submit your manifests electronically and return back a paper copy to you. Some courier drivers, and drop-off locations may request the paper copy even though the courier would have received the electronic copy from Starshipit. If you lose track of any manifest paper copies you can re-download them in the Manifests section under the Main Menu.
How do I submit a manifest?
See the manifest your orders section of our fulfil orders for steps on how to submit a manifest.
Do I need to submit a manifest for every courier?
No, you don't need to submit a manifest for every courier, however it is very important you do submit a manifest for the couriers who require manifests. Our table below details the requirements of each courier, and the point when they will bill you:
|Courier||Manifesting Required||Point When Billed|
|Australia Post eParcel||Yes||Manifest|
|Australia Post MyPost Business||No^||Print^|
|Australia Post On Demand||Yes||Manifest|
|Border Express||No||Label print|
|Deutsche Post International||Yes||Manifest|
|DHL eCommerce Asia Pacific||Yes||Manifest|
|DHL Express||No||First scan|
|DHL Parcel Europe||No||On label print or first scan*|
|DHL Parcel UK||No||On label print or first scan*|
|DPD Local UK||No||First scan|
|DPD NL||No||On label print or first scan*|
|DPD UK||No||On label print or first scan*|
|Fastway FastLabel||No||On label print or first scan**|
|Fastway MyFastway||No||On label print or first scan**|
|Hunter Express||Yes||Label print|
|New Zealand Post||No||First scan|
|Pickup In Store||No||N/A|
|Quantium Solutions AU||Yes||Manifest|
|Quantium Solutions NZ||Yes||Manifest|
* Check with courier.
** Depends on Fastway account type, on print by default.
^ Credit card accounts only.
Regarding Border Express, splash pages for the two mention manifesting is supported and flows through to BEX from Starshipit. Is this planned? Border Express does require shipments to be manifested, this then needs to be done in Border Express' own portal.