# How to remove & re-import orders
URL: https://support.starshipit.com/articles/360000118196-how-to-remove-re-import-orders
Canonical: https://support.starshipit.com/articles/360000118196-how-to-remove-re-import-orders
Markdown: https://support.starshipit.com/articles/360000118196-how-to-remove-re-import-orders.md
Updated: 2026-05-07

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Remove and re-import orders from your eCommerce platform.

There are various situations where you might need to remove and then re-import orders. For instance, if you've established new business rules to streamline courier assignments, removing and re-importing orders can ensure these rules are correctly applied.

<!-- callout:info -->
It's important to note that orders which have been saved/edited will not be removed when you select Remove all unshipped orders. This is because the changes will not be retained when you remove the order. If you would still like to remove these, you can manually select them all and select Delete. Please watch out for the saved order icon.
<!-- /callout -->

#### Step 1: Remove Imported Unshipped Orders

* Go to the **Orders**section
  + Classic UI: Click **Actions > Remove Imported Unshipped Orders.** ![2018-12-24_1130.png](/uploads/articles/orders-manifests-reports/faqs/how-to-remove-re-import-orders/image_360001471575.png)
  + UI 2.0: Click the **Import Orders drop down** > Select **Delete all imported unshipped orders** > Confirm the action by selecting **delete.**

#### Step 2: Re-import Your Orders

Once the removal process is complete, you can proceed to re-importing the orders:

1. **Classic UI:**
   * Click **Import** and choose from the available options: **Import All**, **Import Option**, or **Import CSV**.**UI 2.0:**
   * Click **Import Orders**, then select either **Integration** or **CSV**.
2. In the pop-up window, choose the integrations from which you want to import orders, and specify the time frame of the orders.
3. Click **Import**.
4. Your orders will be re-imported, incorporating any changes made or actions applied by your rules.

For more detailed information on importing orders, please refer to [this article](/articles/orders-manifests-reports/orders/import-orders).