# Process orders and ship Canonical: https://support.starshipit.com/categories/orders-manifests-reports Markdown: https://support.starshipit.com/categories/orders-manifests-reports.md Updated: 2026-05-20 > For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt). > Import, manage, fulfil, pick, pack, print, and hand over live orders. ## Sections - [Bring in orders](https://support.starshipit.com/categories/orders-manifests-reports/import-and-write-back-orders): Import, create, and recover live orders before processing them in Starshipit. - [Manage and fulfil orders](https://support.starshipit.com/categories/orders-manifests-reports/manage-orders): Follow the complete shipping workflow, then find, edit, validate, organise, quote, fulfil, and archive live orders. - [Pick and pack in the Starshipit web app](https://support.starshipit.com/categories/orders-manifests-reports/barcode-scanning): Pick, pack, weigh, validate, and print live orders using the Starshipit web app. - [Pick and pack with the Starshipit Pick & Pack mobile app](https://support.starshipit.com/categories/orders-manifests-reports/starshipit-pick-and-pack): Set up and use the separate Pick & Pack mobile app to pick, pack, validate, and print from a mobile device. - [Print labels](https://support.starshipit.com/categories/orders-manifests-reports/shipping-labels): Print and manage shipping labels, and resolve printing problems while shipping orders. - [Manifests and pickups](https://support.starshipit.com/categories/orders-manifests-reports/manifests-and-pickups): Manifest shipped orders, book courier pickups, and resolve common manifest questions. - [Review shipping performance](https://support.starshipit.com/categories/orders-manifests-reports/reports-and-analytics): Monitor shipping performance, schedule reports, reconcile invoices, and prepare for peak periods. ## Articles ### Bring in orders - [Import orders](https://support.starshipit.com/articles/206705193-import-orders): Learn how to import orders automatically or manually into Starshipit. - [Create a manual order](https://support.starshipit.com/articles/206358586-create-a-manual-order): Learn how to add manual orders into your order queue in Starshipit. - [Remove and re-import orders](https://support.starshipit.com/articles/360000118196-remove-and-re-import-orders): Remove and re-import orders from your eCommerce platform. ### Manage and fulfil orders - [Process an order from import to manifest](https://support.starshipit.com/articles/115000487123-process-an-order-from-import-to-manifest): Follow the complete Starshipit workflow from bringing in an order through checking, printing, and manifesting it. - [Find an order](https://support.starshipit.com/articles/9129132440847-find-an-order): Learn about the different ways to search for an order in Starshipit. - [Update an order](https://support.starshipit.com/articles/206705203-update-an-order): Update an order's address, item, package, and courier details. - [Validate shipping addresses](https://support.starshipit.com/articles/215482503-validate-shipping-addresses): Learn how to automatically correct invalid shipping addresses so orders are delivered to the right place. - [Use an Address Book contact on an order](https://support.starshipit.com/articles/90200000000512-use-an-address-book-contact-on-an-order): Find a saved Address Book contact, create an order from it, or save an order address for future use. - [Use Starshipit Sidekick in Chrome](https://support.starshipit.com/articles/9449880256015-use-starshipit-sidekick-in-chrome): Access Starshipit order information and functionality in a Chrome side panel, including tracking status, the ability to print labels, look up rates and more. - [Get a carrier quote](https://support.starshipit.com/articles/8306039132943-get-a-carrier-quote): View carrier quotes before printing a label and use them in your shipping decisions. - [Add and use order tags](https://support.starshipit.com/articles/4929125101327-add-and-use-order-tags): Learn how to use tags to add custom labels to your orders for easier identification and streamlined fulfilment. - [Merge multiple orders into one order](https://support.starshipit.com/articles/360000382295-merge-multiple-orders-into-one-order): Merge multiple orders into one order for consolidated shipping. - [Merge orders with Suggested Merges](https://support.starshipit.com/articles/7954826200719-merge-orders-with-suggested-merges): Use Suggested Merges to identify and combine orders with the same destination address. - [Archive or remove orders](https://support.starshipit.com/articles/360001763415-archive-or-remove-orders): Learn how to archive, restore, and remove orders from Starshipit. ### Pick and pack in the Starshipit web app - [Choose a web-app picking and packing workflow](https://support.starshipit.com/articles/90200000000516-choose-a-web-app-picking-and-packing-workflow): Choose a paper-based, barcode-assisted, packing-validation, or scale-assisted workflow in the Starshipit web app. - [Choose where to use barcode scanning](https://support.starshipit.com/articles/13207518443151-choose-where-to-use-barcode-scanning): Barcode scanning in Starshipit helps your team pick, pack, and despatch faster with fewer mistakes. This guide covers where scanning is supported and how to get started. - [Print packing slips](https://support.starshipit.com/articles/90200000000515-print-packing-slips): Print packing slips for live orders individually, in bulk, or automatically with shipping labels. - [Print packing summaries](https://support.starshipit.com/articles/360001972155-print-packing-summaries): Generate and print packing summaries for selected live orders during bulk picking and packing. - [Use barcode scanning workflows](https://support.starshipit.com/articles/6930264385295-use-barcode-scanning-workflows): Starshipit Workflows help you process orders faster with barcode-driven search, scan-to-open/print, packing validation, and tote picking. - [Scan to open and print](https://support.starshipit.com/articles/360000984255-scan-to-open-and-print): Use Scan to Open and Scan to Print to quickly find orders and automatically print labels from a barcode scan. - [Scan to validate items](https://support.starshipit.com/articles/6811966579215-scan-to-validate-items): Packing Validation lets you scan product barcodes to confirm items belong in the order, reducing packing errors and returns. - [Scan and print labels by product SKU](https://support.starshipit.com/articles/10931058747407-scan-and-print-labels-by-product-sku): Streamline your packing process for single-item orders by scanning product barcodes to automatically find and process the correct order. This approach saves time and reduces errors. - [Scan to select packaging and carrier products](https://support.starshipit.com/articles/6930153486479-scan-to-select-packaging-and-carrier-products): Use barcode scanning to select packages and carrier products faster and more accurately in UI 2.0. - [Weigh a package using USB scales](https://support.starshipit.com/articles/90200000000513-weigh-a-package-using-usb-scales): Read a package weight from a connected USB scale while processing and printing an order. ### Pick and pack with the Starshipit Pick & Pack mobile app - [Understand the Starshipit Pick & Pack mobile app](https://support.starshipit.com/articles/14427666806031-understand-the-starshipit-pick-pack-mobile-app): Pick, pack, and print standard Starshipit orders from your mobile device with barcode scanning and real-time order updates. - [Choose the right Starshipit mobile app](https://support.starshipit.com/articles/90200000000301-choose-the-right-starshipit-mobile-app): Compare Starshipit Pick & Pack and Starshipit WMS Mobile before downloading an app. - [Set up Starshipit Pick & Pack mobile app](https://support.starshipit.com/articles/14427779060367-set-up-starshipit-pick-pack-mobile-app): Install the correct Starshipit Pick & Pack app, sign in, choose a workflow, and configure scanning and printing. - [Choose a Pick & Pack mobile app workflow](https://support.starshipit.com/articles/14427864973839-choose-a-pick-pack-mobile-app-workflow): Choose the Pick & Pack workflow and optional features that match your warehouse setup. - [Pick and pack orders in the mobile app](https://support.starshipit.com/articles/90200000000125-pick-and-pack-orders-in-the-mobile-app): Pick, pack, print labels, and dispatch orders from one Pick & Pack mobile app workflow. - [Pick orders in the mobile app](https://support.starshipit.com/articles/90200000000126-pick-orders-in-the-mobile-app): Pick orders accurately in the Pick & Pack mobile app before handing them to a packing team. - [Pack orders in the mobile app](https://support.starshipit.com/articles/90200000000127-pack-orders-in-the-mobile-app): Pack, validate, and print labels in the Pick & Pack mobile app when picking happens separately or nearby. - [Use the Starshipit Pick & Pack mobile app](https://support.starshipit.com/articles/14427860721423-use-the-starshipit-pick-pack-mobile-app): Learn how to pick, pack, validate, and ship orders using the Starshipit Pick & Pack mobile app. - [Scan totes for picking](https://support.starshipit.com/articles/12616572135055-scan-totes-for-picking): Assign a physical tote to each order and scan items into totes to reduce packing errors and speed up handover between pickers and packers. - [Troubleshoot printing in the Pick & Pack mobile app](https://support.starshipit.com/articles/1776056162697-troubleshoot-printing-in-the-pick-pack-mobile-app): Troubleshoot common printing problems when using the Pick & Pack mobile app, including issues with the Starshipit Print Client and AirPrint. ### Print labels - [Choose how to print shipping labels](https://support.starshipit.com/articles/360000931116-choose-how-to-print-shipping-labels): Learn the different ways to print shipping labels in Starshipit, including individual, bulk, auto, and scan-to-print methods. - [Print labels for partial shipments](https://support.starshipit.com/articles/360001446756-print-labels-for-partial-shipments): Learn how to split orders and create shipping labels for partial shipments in Starshipit. - [Cancel or archive shipping labels](https://support.starshipit.com/articles/12936466001295-cancel-or-archive-shipping-labels): Learn how to cancel or archive shipping labels in Starshipit, including supported carriers and when to contact your courier directly. - [Troubleshoot printing](https://support.starshipit.com/articles/213724603-troubleshoot-printing): Learn how to troubleshoot and resolve common issues with printing. - [Troubleshoot the Print App](https://support.starshipit.com/articles/360001591615-troubleshoot-the-print-app): Learn how to troubleshoot and resolve common issues with the print app. - [Fix 4 x 6 label paper size on Mac](https://support.starshipit.com/articles/4408869188239-fix-4-x-6-label-paper-size-on-mac): How to set up your default printer settings on Mac so that labels print at the correct 4x6" (100x150mm) size. - [Troubleshoot the legacy Print Client](https://support.starshipit.com/articles/360000994896-troubleshoot-the-legacy-print-client): :::note If you experience an error that isn't outlined here, pleasereach out to our team. ::: The Starshipit Print Client is designed to work in combination with the browser-based version of Starshipit . This setup allows. - [Troubleshoot Zebra barcode printing](https://support.starshipit.com/articles/9754350032271-troubleshoot-zebra-barcode-printing): How to fix Zebra printer barcodes that appear as large blocks and are not scannable by installing alternative drivers. - [Shipping label FAQs](https://support.starshipit.com/articles/360000928236-shipping-label-faqs): Find answers to frequently asked questions about shipping labels. - [Print application and printer FAQs](https://support.starshipit.com/articles/8412386619151-print-application-and-printer-faqs): Find answers to frequently asked questions about printing shipping labels and packing slips. ### Manifests and pickups - [Manifest orders](https://support.starshipit.com/articles/360001233636-manifest-orders): Learn how to manifest orders after generating shipping labels. - [Book a courier pickup](https://support.starshipit.com/articles/360000133996-book-a-courier-pickup): Learn how to book a courier pickup from within Starshipit. - [Manifesting FAQs](https://support.starshipit.com/articles/360001997955-manifesting-faqs): Find answers to frequently asked questions about manifesting. ### Review shipping performance - [Use shipping analytics](https://support.starshipit.com/articles/6269438607887-use-shipping-analytics): Use shipping analytics to review order volume, carrier performance, delivery timing, and fulfilment trends. - [Generate reports](https://support.starshipit.com/articles/360000383635-generate-reports): Learn how to generate reports in Starshipit to track packages, shipped items, and more. - [Schedule reports](https://support.starshipit.com/articles/6930762037263-schedule-reports): Learn how to automate reports to be sent directly to your email daily or weekly. - [Reconcile shipping invoices](https://support.starshipit.com/articles/11469376267151-reconcile-shipping-invoices): Learn how to use Invoice Reconciliation to compare courier invoices with Starshipit shipping costs. - [Prepare Starshipit for peak season](https://support.starshipit.com/articles/11230658291855-prepare-starshipit-for-peak-season): Prepare your Starshipit workflow, carriers, and team for peak shipping periods.