Create a set of predefined boxes to use daily and automate your shipping processes. You can also automatically import the weight of an order item from certain eCommerce platforms.
How it works
You can save time in your fulfilment process by using predefined packages. This will save you time when you print your labels. Orders are automatically allocated to the correct box and labels are created without having to manually enter in dimensions or weight for each item.
You can set up boxes based on a combination of your courier rates, and the size and/or weight of what you ship. You can also create boxes for Flat Rates, Dead Weights, Satchels or commonly used boxes.
Changing the set-up of your box can result in extra charges by courier companies. Please ensure you enter the correct information when you set your boxes up. If you are unsure, talk to your Account Manager for more information based on your business needs.
1. Set up your boxes
Enter one or more preset boxes to select during the shipping process.
- In Starshipit, go to Settings > Package Setup (Classic UI)/Packaging (UI 2.0).
- Click Add a new box.
- Enter the required information. See the box properties table below for reference.
- Click Save.
Box properties
| Property | Description |
|---|---|
| Name | The name of the box as it appears on labels and in the package list. Your business may have a box naming system already which you can replicate here. |
| Weight | Weight of the box using your set weight unit which is kilograms by default. Use this if your boxes always weigh the same amount. To configure your weight unit go to Settings > Options and select from the Display Weight Unit dropdown. |
| Make this the default package | Select this option to make this the default package size. This box will be selected each time you open the shipping screen. |
| Height, Length, Width | Height, length, and width of the box in centimetres by default. Used to calculate box volume for billing. To configure your dimensions unit go to Settings > Options and select from the Display Sizes Unit dropdown. |
| Unit Type | Select the type of package e.g. carton, satchel, or bag. |
| Add packaging weight to your box | Allows you to specify the weight of the packaging material. This weight will be added on top of the box weight when shipping. Only use if your packaging material adds a significant amount of weight e.g. wooden crates. |
| Add minimum & maximum weight to your box | Specify the min and max weight that can go into each box. If the order is within that weight range it will be automatically assigned to that package when the order is imported. |
2. Import weights and dimensions from your integrated platform
Set your account to import the weights and dimensions of your items from certain eCommerce platforms, such as Shopify.
Importing weight is supported with most platforms, however, dimensions are only supported with:
- Magento2
- Cin7
- DEAR
- WooCommerce
- Peoplevox
- Go to Settings, then select Package Setup.
- Select one of the below options, then click Save.
| Option | Description |
|---|---|
| Single Package using sum of item weights | All items are packed into one shipment. The total weight is based on the items in the order, and the dimensions come from your default package. |
| Single Package using sum of item weights and integration item dimensions | All items are packed into one shipment. Both the weight and dimensions are calculated from the imported item data. Saved packages are not used. |
| Single Package using default package weight and default package dimensions | Every order uses your selected default package weight and dimensions, no matter what item data is imported. |
| Single Package using default package weight and integration package dimensions | All items are packed into one shipment. The weight comes from your default package, while the dimensions come from the imported item dimensions. |
| Unique Package for each item using integration item weights and integration item dimensions | Each item is shipped as its own package using its own weight and dimensions. Saved packages are not used. |
| Automatically assign packages based on item dimensions | The system automatically chooses the smallest saved package that fits the items based on their dimensions. It can use more than one package if needed. |
How to choose the right option
| Option | Best for | Notes |
|---|---|---|
| Single Package using sum of item weights | Stores that use one standard box size but have different order weights, like clothing or small goods. | Fastest default option for accurate total weight. |
| Single Package using sum of item weights and integration item dimensions | Stores with accurate item weights and dimensions. | Requires item dimension support from your integration. |
| Single Package using default package weight and default package dimensions | Stores that always ship using the same box or satchel. | Uses your default package values for every order. |
| Single Package using default package weight and integration package dimensions | Stores with a fixed packaging weight but different item sizes. | Requires package dimensions from your integration. |
| Unique Package for each item using integration item weights and integration item dimensions | Pre-packed, bulky, or individually shipped items. | Requires item weight + dimension support from your integration. |
| Automatically assign packages based on item dimensions | Automatically choosing the right package, including multi-package shipments. | Requires accurate item dimensions to produce reliable results. |
Any option that references integration dimensions depends on your platform/integration supplying those dimensions.
When importing weights, Starshipit will apply a total weight to the order. This total weight is the combined weight of all the items in the order. This feature requires an eCommerce platform that allows for item weights to be added to the system.