FAQs

FAQs about shipping and using Starshipit.

7 articles

Update an order's address, item, package, and courier details.

Find answers to frequently asked questions about manifesting.

Use Suggested Merges to identify and combine orders with the same destination address.

Understand why Starshipit cannot track your parcel and how to get delivery updates from couriers and retailers.

Merge multiple orders into one order for consolidated shipping.

Understand how Starshipit automatically updates your ecommerce platform with order status and tracking information through writeback.

Remove and re-import orders from your eCommerce platform.