FAQs
FAQs about shipping and using Starshipit.
7 articles
How to update an order
Update an order's address, item, package, and courier details.
Updated Recently
Manifesting FAQ
Find answers to frequently asked questions about manifesting.
Updated Recently
Suggested Merges
Use Suggested Merges to identify and combine orders with the same destination address.
Updated Recently
Where's my parcel?
Understand why Starshipit cannot track your parcel and how to get delivery updates from couriers and retailers.
Updated Recently
How to merge multiple orders into one order
Merge multiple orders into one order for consolidated shipping.
Updated Recently
Does Starshipit automatically update my integrated ecommerce platform?
Understand how Starshipit automatically updates your ecommerce platform with order status and tracking information through writeback.
Updated Recently
How to remove & re-import orders
Remove and re-import orders from your eCommerce platform.
Updated Recently