Webhooks (Callbacks) are scheduled or event driven executions of code to send data from one application to another. An example of a webhook is a push notification from an email server to your phone.
Starshipit can send webhook requests when we receive tracking updates from your courier for your orders. You can specify a notification endpoint URL where Starshipit will send these requests.
You can use the notification endpoint URL to receive our webhook data and trigger a certain event in your own application.
E.g. Send an order update email to your customer or update the order status in your database when 'OutForDelivery' tracking status is received.
The notification endpoint URL needs to be built to accept the POST request that returns HTTP 200 OK response and the URL can be set in Settings > Customer Notifications
Webhook JSON Data Definitions:
| Name | Data Type | Description |
|---|---|---|
| order_number | string | The identifier of the order pulled from source e-Commerce platform |
| carrier_name | string | Name of the courier used for shipment delivery |
| carrier_service | string | Courier product service used for shipment delivery |
| shipment_date | datetime | The date when the label was generated for the shipment |
| tracking_number | string | Courier tracking number |
| tracking_status | string | Last tracking status from the courier |
| last_updated_date | datetime | Last tracking updated date from the courier |
Tracking Statuses:
- Printed
- Dispatched
- InTransit
- OutForDelivery
- Delivered
- PickupInStore
- AttemptedDelivery
- Exception
- AwaitingCollection
- Cancelled
Webhook POST Data Example:
{
"order_number":"5567476",
"carrier_name":"Australia Post",
"carrier_service":"7B05",
"shipment_date":"2018-08-09T02:55:37.1446912Z",
"tracking_number":"QQQ001737901000931501",
"tracking_status":"Dispatched",
"last_updated_date":"2018-08-09T02:56:07.3453198Z"
}
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