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Allocate an order to a child account

Learn how to manually or automatically allocate orders to child accounts in Starshipit.

1 min readUpdated August 22, 2024

1. Manually allocate an order to a child account

  1. Go to your Orders page.
  2. Right-click the order(s) you want to reassign, then click Assign to another account.
  3. Select the child account from the list.
    • NB: This will only be possible if you have set up a child account.
    • NB: You can reassign orders back to your parent account from the child account using the manual method, but you can't reassign orders from one child account to another.
    • NB: This can only be done with orders in the New tab.

2. Create a rule to allocate an order to a child account

  1. Go to Settings > Rules > Add a new rule.
  2. Select Destination postcode.
  3. Enter your list of postcodes.
  4. Select Assign to Another Account.
  5. Select the account name.

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