Configure DKIM for your emails

What is DKIM?

DKIM (DomainKeys Identified Mail) is a way to make sure the emails you send from your domain (e.g., yourstore.com) are verified as legitimate. It helps prevent emails from being marked as spam or junk mail by proving that they were really sent from your domain.

Why set up DKIM?

Setting up DKIM helps your emails reach your customers’ inboxes by proving that they are sent by your business. It also protects your brand from being used in email scams like phishing.

How to set up DKIM in Starshipit

1. Enter your domain name
   1. In Starshipit, navigate to Settings > Tracking & Notifications.
   2. Under Sender authentication, type the domain you want to send emails from (e.g., yourstore.com).
2. Generate DKIM Records
   Click Generate to create three records (CNAME) you’ll need to add to your domain’s DNS settings.
3. Add the CNAME Records to Your Domain
   1. Copy each CNAME record from Starshipit.
   2. Log in to your domain provider (e.g., GoDaddy, Cloudflare) and paste the CNAME records into your DNS settings.
4. Verify your setup
   1. After adding the records, return to Starshipit and click Verify.
   2. Once verified, your emails will be protected by DKIM.

Example CNAME Records

Here’s an example of what the CNAME records might look like:

Type	Host	Value
CNAME	ssi2825.yourdomain.com	u11952735.wl236.sendgrid.net
CNAME	ssi._domainkey.yourdomain.com	ssi.domainkey.u11952735.wl236.sendgrid.net
CNAME	ssi2._domainkey.yourdomain.com	ssi2.domainkey.u11952735.wl236.sendgrid.net