Overriding & accessing child accounts

Override access to a child account

You can log into a child account by first logging into the parent account, and then overriding the child account. The parent account can then cancel the override and go back to seeing their parent account orders – or override another child account.

UI 2.0

1. Log in to your parent Starshipit account.
2. From the dashboard, click your username in the top right.
3. From the dropdown menu that appears, click Switch accounts.
4. Locate the child account you wish to override, and click the Switch button.
5. Only child accounts that are linked to the parent account can be accessed from here. Find out how to set up a child account here.

Classic UI

1. Log in to your parent Starshipit account.
2. From the dashboard, click your username in the top left.
3. Select your child account from the list.
4. Only child accounts that are linked to the parent account can be accessed from here. Find out how to set up a child account here.

Log in directly

You can log in to a child account directly using its username and password. By using this method, the child account won't be able to access other child accounts or parent account resources.

This direct login method is ideal for restricting warehouse staff who will be using the child account, as they won't be able to access other child accounts or the parent account. They will only be able to access the orders and settings on the account they are logging into.