Notifications
Learn how to configure tracking notifications to reduce delivery customer enquiries.
11 articles
About notifications and branded tracking
Learn how to use Starshipit's notifications and branded tracking pages to keep customers updated on delivery status.
Set up email notifications
Step-by-step guide to setting up email notifications.
Webhook notifications
Learn how to set up webhook notifications in Starshipit to receive tracking updates in your own applications.
Configure DKIM for your emails
Learn how to set up DKIM in your Starshipit account to verify your emails and improve deliverability.
Customise return email notifications
Learn how to customise return email notifications in Starshipit to enhance your customers' returns experience.
Customise return SMS notifications
Learn how to customise SMS notifications for returns in Starshipit.
Email notifications for newly imported orders
Learn how to set up email notifications for newly imported orders in Starshipit.
How to set up Kudosity
Step-by-step guide to setting up Kudosity.
SPF for email notifications
Learn about Sender Policy Framework (SPF) and how to set it up for Starshipit email notifications.
Customise outbound SMS notifications
Learn how to customise SMS notifications for outbound shipments in Starshipit.
Tracking Update Frequency
Learn how often tracking updates are imported from couriers to Starshipit.