There are many reasons why you might need to remove and then re-import orders.
For example if you have created new business rules to help assign couriers, you may remove the orders from un-shipped and re-import them so that the rules will apply
Note: You cannot re-import orders that have been saved. Check for the floppy diskicon.
1. Remove imported unshipped orders
- Go to the unshipped section
- Click Tools > Remove Imported Unshipped Orders.
- Confirm the action by selecting Remove.
2. Reimport your orders
- Click Import and then one of the three options available: Import All, Import Option, Import CSV File For more information on importing orders check out our support document
- Your orders will import with any changes made or actions applied by your rules