How to remove & re-import orders

There are many reasons why you might need to remove and then re-import orders.

For example if you have created new business rules to help assign couriers, you may remove the orders from un-shipped and re-import them so that the rules will apply

Note: You cannot re-import orders that have been saved. Check for the saved order icon .

1. Remove imported unshipped orders

• Go to the Orders section
• Click Actions > Remove Imported Unshipped Orders. (for single order removal instead select the order, then select Actions > Remove (can be re-imported))
• Confirm the action by selecting Remove.

2. Reimport your orders

• Click Import and then one of the three options available: Import All, Import Option, Import CSV File For more information on importing orders check out our support document
• Your orders will import with any changes made or actions applied by your rules