Rules overview

Overview

Starshipit can apply business rules when you import your orders. A rule can include multi-conditions and one action, and an infinite number of rules can be created.
Important notes: Two rules can share the same conditions (e.g. if the destination country is Australia, select Auspost and if the destination country is Australia, signature required = true) however if you have two rule that share the same action, the rule that was created first will be applied first.

Possible conditions

All Orders
Country of Manufacture for All Items
Destination Country Name
Destination Country Code
Destination Post Code - AU
Destination Post Code - NZ
Destination Post Code
Destination State
Destination Street
Item SKU
Integration
Order Number
Order Value
Order Weight
Shipping Method
Shipping Description
Store Identifier (Magento)

Possible actions

Assign To Another Account: Allows you to assign an order to a child account.
Create Return For Specified Courier: Creates a return for qualifying orders with the specified courier and service.
Create Return For Specified Courier & Contact: Creates a return for orders with the specified courier and service. Uses the specified Address Book contact as the return address.
Disable Courier Notification: Disables notifications from couriers (Note: Only works for Australia Post currently)
Do Not Ship: Marks items as already shipped (so they won't be shipped). Can also prevent orders with only qualifying items from importing.
Import Order: Allows you to specify if orders should import or not.
Open Order Dialog In Quick Print: Allows you to specify whether the Order Dialog should open or not, contrary to the selected 'Upon match' behaviour in Quick Print.
Select Cheapest Carrier/Service: See our guide create a rule based on cheapest delivery option.
Send Notification: Allows you to specify whether or not to send Starshipit branded notifications if you have them setup.
Set Authority To Leave: Enable/Disable Authority to Leave on orders.
Set Contain Battery: Enable/Disable the Dangerous Goods flag on orders.
Set Country of Manufacture: Allow you to specify the country of manufacture for items/SKUs. See release notes for more info.
Set Courier & Product Code: Set the courier and product code on orders.
Set Courier When No Fastway Services: When Fastway doesn't service the address for an order, assign the specified courier.
Set Create Return: Enable/Disable creating return labels to be provided alongside outbound labels.
Set HS Code: Allow you to specify HS Code for items/SKUs. See release notes for more info.
Set Insurance Required: Enable/Disable Insurance on orders.
Set Invoice Declaration Text: Set the text to be displayed by item for DHL Express commercial invoices. See release notes for more info.
Set Order Value: Set order value to the specified value. Line items will automatically be adjusted to match-up with the total order value when you print a label.
Set Safe Drop: Enable/Disable Safe Drop on orders. See delivery options for Australia Post orders .for more info.
Set Sender Pays Duty: Enable/Disable duties and taxes to be paid by sender, on orders.
Set Signature Required: Enable/Disable Signature Required on orders.
Split Packages By Order Item Quantity: See our guide split packages by item quantities.
Split Packages By Order Weight: See our guide split packages by order weight.

To set up multi-condition rules, please refer to this article.

How to test rules

Rules will normally run upon import however you can trigger rules to apply to orders currently in the New section.

After setting up your business rules, click Run Rules Now.

Your rules including any new rules will be applied to all your New orders. From here, you can check if the rules had the expected effect on your New orders.

Rules overview

Overview

Possible conditions

Possible actions

How to test rules

Rules examples:

Comments

Rules overview

Overview

Possible conditions

Possible actions

How to test rules

Rules examples:

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