Overview
Starshipit WMS reporting is spread across several dashboards rather than a single reporting hub. Each dashboard focuses on a different lens of warehouse performance:
| Dashboard | What it shows |
|---|---|
| Operations | Warehouse health at a glance — active warnings, backlog, and a restocking summary |
| Fulfilment Report | Shipped orders, packages, and items; completed-by-user breakdown; CSV export |
| PO Receipt Report | Received purchase orders, supplier, status, lines, items per receipt, and carton counts; CSV export |
| Performance | Fulfilment cycle times (average, median, p90) and daily trends |
| Staff Management | Staff activity, picks/hour, packs/hour, peak-hour patterns, and per-user detail |
Operations dashboard
The Operations dashboard (wms.starshipit.com/dashboard/operations) gives you a real-time health check of your warehouse. It shows:
- Active warnings — issues that need attention, such as orders with insufficient stock or integration errors.
- Backlog — orders that are pending or overdue.
- Shipment anomalies — flagged deliveries or fulfilment exceptions.
- Insufficient stock — a count of orders that cannot currently be allocated due to zero or negative available stock.
- Restocking summary — how many products are at or near stockout, with a link to the full Restocking Insights dashboard.
- Fulfilment summary — a snapshot of orders picked, packed, and shipped today.
Use this dashboard at the start of each day to identify anything that needs attention before the team starts work.
Fulfilment report
The Fulfilment Report shows outbound performance over a selected date range:
- Shipped orders — total orders shipped in the period
- Packages — total shipping parcels created
- Items shipped — total item lines fulfilled
- Completed by user — a breakdown of fulfilment activity by staff member, showing who picked and packed which orders
This report is available as a CSV export, making it easy to share with a team lead, use in a weekly performance review, or import into a spreadsheet for further analysis.
PO receipt report
The PO Receipt Report shows inbound receiving activity over a selected date range:
- Received POs — purchase orders with at least one receipt in the period
- Supplier — which supplier each PO was from
- Status — current PO status (e.g. Received, Partially Received)
- Lines received — number of SKU lines received
- Items received — total units received across all lines
- Cartons received — if carton counts were recorded during receiving
This report is available as a CSV export. Use it to reconcile against supplier invoices, review receiving volumes by supplier, or identify frequently short-shipped POs.
Performance dashboard
The Performance dashboard shows fulfilment cycle time metrics — how long it takes from an order being released to it being shipped:
- Average cycle time — the mean time from release to ship across all orders in the period
- Median cycle time — the middle value, less affected by outliers
- p90 cycle time — the 90th percentile, showing what the slowest 10% of orders look like
A daily trend chart plots cycle times over time, helping you see whether fulfilment is speeding up or slowing down.
Use the performance dashboard to:
- Set benchmarks for your team
- Spot days or weeks where processing slowed and investigate why
- Track improvement after process changes (for example, introducing batch picking or adding a packing bench)
Staff management and productivity
The Staff Management section includes productivity metrics for warehouse staff:
- Active users — who has been active in the system in the selected period
- Picks per hour — picking throughput per team member
- Packs per hour — packing throughput per team member
- Process breakdown — how time is split between picking, packing, putaway, replenishment and other tasks
- Peak hours — when each staff member is most active (useful for scheduling)
Click into an individual staff member to see their detail sheet: a timeline of their activity, job completions and productivity metrics.
Exporting report data
Both the Fulfilment Report and PO Receipt Report support CSV export. Other dashboard data (performance metrics, staff metrics) is currently view-only within WMS.