# Starshipit WMS
Canonical: https://support.starshipit.com/categories/starshipit-wms
Markdown: https://support.starshipit.com/categories/starshipit-wms.md
Updated: 2026-11-10

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Set up and run warehouse operations with Starshipit WMS.

## Sections
- [Get started with WMS](https://support.starshipit.com/categories/starshipit-wms/getting-started): Understand what Starshipit WMS does, choose your operating model, and prepare for a successful go-live.
- [Set up and administer WMS](https://support.starshipit.com/categories/starshipit-wms/warehouse-configuration): Configure warehouse locations, products, users, settings and your operating model.
- [Connect your systems](https://support.starshipit.com/categories/starshipit-wms/integrations): Connect commerce, inventory and ERP systems, and understand how products and stock sync with WMS.
- [Receive stock](https://support.starshipit.com/categories/starshipit-wms/inbound): Plan, receive, and put away stock in your warehouse.
- [Fulfil orders](https://support.starshipit.com/categories/starshipit-wms/outbound-fulfilment): Manage orders, pick, pack, ship, and automate fulfilment in WMS.
- [Control inventory](https://support.starshipit.com/categories/starshipit-wms/inventory-management): View, maintain, move, replenish, and plan inventory across your warehouses and sales channels.
- [Manage returns](https://support.starshipit.com/categories/starshipit-wms/returns): Set up, process, and decide how to handle returned stock.
- [Reporting and data tools](https://support.starshipit.com/categories/starshipit-wms/reporting): Monitor WMS activity, find records, and import or export data.
- [Use WMS Mobile](https://support.starshipit.com/categories/starshipit-wms/mobile-app): Use WMS Mobile to receive, move, count, pick, pack, and troubleshoot warehouse work.

## Articles

### Get started with WMS
- [Set up Starshipit WMS](https://support.starshipit.com/articles/14700000000002-set-up-starshipit-wms): Step-by-step guide to enabling Starshipit WMS, signing in for the first time, and completing initial warehouse setup.
- [Understand Starshipit WMS](https://support.starshipit.com/articles/14700000000001-understand-starshipit-wms): Learn what Starshipit WMS is, how it differs from a basic inventory system, and how it connects to Starshipit, commerce platforms, and warehouse tools.
- [Prepare your warehouse for WMS go-live](https://support.starshipit.com/articles/14700000000043-prepare-your-warehouse-for-wms-go-live): Use this checklist to prepare locations, products, people, devices, and a safe first day of warehouse operations.
- [Choose your WMS operating model](https://support.starshipit.com/articles/14700000000042-choose-your-wms-operating-model): Decide how Starshipit WMS will work with Starshipit, your sales channels, warehouse locations, and clients.
- [Choose one or multiple WMS instances](https://support.starshipit.com/articles/14700000000061-choose-one-or-multiple-wms-instances): Decide when to share one Starshipit WMS instance, when to use separate instances, and how to configure the WMS instance override.
- [Migrate starting stock and cut over to Starshipit WMS](https://support.starshipit.com/articles/14700000000049-migrate-starting-stock-and-cut-over-to-starshipit-wms): Prepare, import, validate, and reconcile starting stock when moving warehouse operations to Starshipit WMS.
- [Understand WMS terms and key concepts](https://support.starshipit.com/articles/14700000000003-understand-wms-terms-and-key-concepts): A reference guide to stock statuses, location types, job types, tracking types, allocation strategies, and other key WMS terms.

### Set up and administer WMS
- [Set up warehouse locations and work areas](https://support.starshipit.com/articles/14700000000033-set-up-warehouse-locations-and-work-areas): Set up warehouse locations including pick faces, bulk storage, staging docks, packing benches, and equipment to control stock accuracy and streamline picking.
- [Configure WMS products and inventory](https://support.starshipit.com/articles/14700000000006-configure-wms-products-and-inventory): Create WMS products, choose tracking and allocation rules, and manage product records before receiving or fulfilling stock.
- [Set up WMS users, roles and client access](https://support.starshipit.com/articles/14700000000036-set-up-wms-users-roles-and-client-access): Choose WMS roles, customise user permissions, limit 3PL client access, and resolve missing pages or actions.
- [Run WMS alongside Starshipit](https://support.starshipit.com/articles/14700000000004-run-wms-alongside-starshipit): Run WMS alongside your existing Starshipit workflows with hybrid outbound models or headless mode for inventory tracking while keeping current processes.
- [Troubleshoot Starshipit WMS](https://support.starshipit.com/articles/14700000000047-troubleshoot-starshipit-wms): Find the right next step when WMS users cannot access a page, stock does not look right, or an inbound or fulfilment workflow cannot progress.
- [Configure WMS bundles and kits](https://support.starshipit.com/articles/14700000000068-configure-wms-bundles-and-kits): Choose exploding or pre-kitted bundles, add components and verify how WMS allocates their stock.
- [Import WMS locations from CSV](https://support.starshipit.com/articles/14700000000094-import-wms-locations-from-csv): Create or update warehouse locations from a CSV, preserve parent relationships and review background import results.
- [Manage background work in WMS](https://support.starshipit.com/articles/14700000000066-manage-background-work-in-wms): Check queued work, understand errors and partial results, and choose the supported recovery action in Starshipit WMS.
- [Set up WMS for a 3PL](https://support.starshipit.com/articles/14700000000032-set-up-wms-for-a-3pl): Choose a shared or separate WMS setup, map child Starshipit accounts to WMS clients, and verify that each client's orders, products and stock are scoped correctly.
- [WMS settings reference](https://support.starshipit.com/articles/14700000000031-wms-settings-reference): Learn what each of the 22 WMS Settings tabs controls across operations, orders, inventory, notifications, account, apps, and system.
- [Print WMS barcodes and create label templates](https://support.starshipit.com/articles/14700000000070-print-wms-barcodes-and-create-label-templates): Print product and location barcodes, create reusable label layouts and scan a test label before printing a batch.
- [Set product safety stock for Shopify](https://support.starshipit.com/articles/14700000000064-set-product-safety-stock-for-shopify): Keep a product buffer out of Shopify availability without changing warehouse stock, using individual, bulk or CSV updates in WMS.
- [Set up product units of measure in WMS](https://support.starshipit.com/articles/14700000000069-set-up-product-units-of-measure-in-wms): Link carton or case SKUs to a parent product, set their conversion quantity and verify inventory in base units.
- [Import WMS products from CSV](https://support.starshipit.com/articles/14700000000093-import-wms-products-from-csv): Create or update WMS products from a current CSV export, review partial results and retry only intended rows.

### Connect your systems
- [Reconcile Cin7 Core inventory in WMS](https://support.starshipit.com/articles/14700000000072-reconcile-cin7-core-inventory-in-wms): Choose the correct inventory source, preview a directional sync and verify the final Cin7 Core and WMS balances.
- [Set up Cin7 Core with Starshipit WMS](https://support.starshipit.com/articles/14700000000035-set-up-cin7-core-with-starshipit-wms): Set up Cin7 Core in WMS using your saved Starshipit connection, map a warehouse, and manage products, purchase orders and stock syncs.
- [Set up Cin7 Omni with Starshipit WMS](https://support.starshipit.com/articles/14700000000053-set-up-cin7-omni-with-starshipit-wms): Import or schedule Cin7 Omni products in Starshipit WMS and configure branch-aware inventory writeback for linked products.
- [Understand WMS integrations](https://support.starshipit.com/articles/14700000000044-understand-wms-integrations): Compare the WMS connection options for Starshipit, commerce platforms, inventory systems, and ERP platforms.
- [Set up Shopify with Starshipit WMS](https://support.starshipit.com/articles/14700000000018-set-up-shopify-with-starshipit-wms): Import Shopify products into Starshipit WMS and keep inventory aligned with per-store writeback, location buckets and manual syncs.
- [Troubleshoot the Cin7 Core WMS integration](https://support.starshipit.com/articles/14700000000074-troubleshoot-the-cin7-core-wms-integration): Investigate Cin7 Core connection, import, webhook and writeback failures without repeating an uncertain stock operation.
- [Set up BigCommerce with Starshipit WMS](https://support.starshipit.com/articles/14700000000050-set-up-bigcommerce-with-starshipit-wms): Import BigCommerce products into Starshipit WMS and configure location-aware inventory writeback for each connected store.
- [Set up Unleashed with Starshipit WMS](https://support.starshipit.com/articles/14700000000054-set-up-unleashed-with-starshipit-wms): Import Unleashed purchase orders into Starshipit WMS and configure SKU-based inventory writeback to an Unleashed warehouse.
- [Set up MYOB Acumatica with Starshipit WMS](https://support.starshipit.com/articles/14700000000056-set-up-myob-acumatica-with-starshipit-wms): Import MYOB Acumatica products and purchase orders into Starshipit WMS, then reconcile WMS inventory to an Acumatica warehouse automatically or manually.
- [Set up WooCommerce with Starshipit WMS](https://support.starshipit.com/articles/14700000000051-set-up-woocommerce-with-starshipit-wms): Import WooCommerce products into Starshipit WMS and configure automatic or manual inventory writeback for linked products.
- [Sync product data with Starshipit](https://support.starshipit.com/articles/14700000000071-sync-product-data-with-starshipit): Import the Starshipit product catalogue into WMS or export WMS products to Starshipit and verify scheduled syncs.
- [Set up Adobe Commerce (Magento 2) with Starshipit WMS](https://support.starshipit.com/articles/14700000000052-set-up-adobe-commerce-magento-2-with-starshipit-wms): Import Adobe Commerce or Magento 2 products into Starshipit WMS and configure location-aware inventory writeback for each store.
- [Set up NetSuite with Starshipit WMS](https://support.starshipit.com/articles/14700000000058-set-up-netsuite-with-starshipit-wms): Link NetSuite products to Starshipit WMS and configure automatic or manual inventory reconciliation for one NetSuite location.
- [Set up Etsy with Starshipit WMS](https://support.starshipit.com/articles/14700000000057-set-up-etsy-with-starshipit-wms): Import Etsy products into Starshipit WMS and configure automatic or manual inventory writeback for linked variants.
- [Set up Cin7 Core outbound Pick and Pack](https://support.starshipit.com/articles/14700000000073-set-up-cin7-core-outbound-pick-and-pack): Enable Cin7 Core Pick and Pack writeback for eligible WMS orders and verify each stage before using live orders.
- [Set up eBay with Starshipit WMS](https://support.starshipit.com/articles/14700000000062-set-up-ebay-with-starshipit-wms): Import eBay products into Starshipit WMS and configure automatic or manual inventory writeback for each connected store.

### Receive stock
- [Receive stock against a purchase order](https://support.starshipit.com/articles/14700000000008-receive-stock-against-a-purchase-order): Receive purchase orders on desktop or mobile, including existing Cin7 Core supplier invoices, tracking details and partial PO deliveries.
- [Manage suppliers and purchase orders](https://support.starshipit.com/articles/14700000000007-manage-suppliers-and-purchase-orders): Create, import, and manage suppliers and purchase orders in Starshipit WMS to track incoming stock and drive your receiving workflow.
- [Put away received stock](https://support.starshipit.com/articles/14700000000009-put-away-received-stock): Move received stock from staging docks to final warehouse locations using putaway jobs on desktop or mobile.
- [Receive an existing Cin7 Core supplier invoice](https://support.starshipit.com/articles/14700000000091-receive-an-existing-cin7-core-supplier-invoice): Receive each authorised Cin7 Core supplier invoice on desktop or mobile and verify the linked receipt without duplicating stock.

### Fulfil orders
- [Automate warehouse work in WMS](https://support.starshipit.com/articles/14700000000039-automate-warehouse-work-in-wms): Create WMS automations to manage order holds, release new orders, assign jobs, and build scheduled pick batches with safe filters, timing, and monitoring.
- [Manage orders and allocation in WMS](https://support.starshipit.com/articles/14700000000010-manage-orders-and-allocation-in-wms): Learn how orders flow from Starshipit into WMS, how stock allocation works, and how to release orders for picking and packing.
- [Pack and ship orders in WMS](https://support.starshipit.com/articles/14700000000012-pack-and-ship-orders-in-wms): Verify picked items, pack parcels, and generate shipping labels from WMS packing benches.
- [Pick orders in WMS](https://support.starshipit.com/articles/14700000000011-pick-orders-in-wms): Pick orders in WMS and recover after a short pick by restarting an unshipped order or packing and shipping the quantities picked.
- [Create automatic WMS pick batches](https://support.starshipit.com/articles/14700000000095-create-automatic-wms-pick-batches): Configure an automatic batch recipe, choose order filters and timing, then test the batches created during its operating window.
- [Edit WMS orders and resolve addresses](https://support.starshipit.com/articles/14700000000086-edit-wms-orders-and-resolve-addresses): Correct eligible order addresses and pending items, review address suggestions and verify the synced order before fulfilment.
- [Use Pack Now and Batch Pack Now](https://support.starshipit.com/articles/14700000000013-use-pack-now-and-batch-pack-now): Skip the standard picking workflow and send orders straight to a packing bench using Pack Now, Release to Pack or Batch Pack Now.
- [Hold WMS orders or undo release](https://support.starshipit.com/articles/14700000000087-hold-wms-orders-or-undo-release): Pause fulfilment with a hold, manage hold reasons or return a released order to Pending without blocking the rest of its batch.
- [Import WMS orders from CSV](https://support.starshipit.com/articles/14700000000098-import-wms-orders-from-csv): Import offline or wholesale orders into the selected Starshipit account, review results and retry only failed order groups.
- [Manifest WMS orders and retry shipment writeback](https://support.starshipit.com/articles/14700000000088-manifest-wms-orders-and-retry-shipment-writeback): Manifest eligible shipped orders, check their status and retry an existing failed Starshipit shipment writeback.

### Control inventory
- [Move stock between WMS locations](https://support.starshipit.com/articles/14700000000067-move-stock-between-wms-locations): Move available stock within one warehouse, check blocked quantities and verify the source and destination balances.
- [View inventory and stock levels](https://support.starshipit.com/articles/14700000000014-view-inventory-and-stock-levels): Monitor real-time stock levels by SKU and location, understand key inventory metrics, and use movement logs to trace every stock change.
- [Plan reorders with Restocking Insights](https://support.starshipit.com/articles/14700000000017-plan-reorders-with-restocking-insights): Plan reorders, create supplier-grouped draft purchase orders, and export stock forecasts from Restocking Insights.
- [Run stocktakes in WMS](https://support.starshipit.com/articles/14700000000015-run-stocktakes-in-wms): Count products or locations in WMS, submit the physical counts and verify stocktake processing and inventory corrections.
- [Manage pre-order products in WMS](https://support.starshipit.com/articles/14700000000063-manage-pre-order-products-in-wms): Mark products as on pre-order to pause inventory writeback and exclude them from restocking and replenishment until you are ready.
- [Review and approve WMS stocktakes](https://support.starshipit.com/articles/14700000000084-review-and-approve-wms-stocktakes): Review submitted counts, approve or decline a stocktake, follow processing and export completed count evidence.
- [Replenish pick faces](https://support.starshipit.com/articles/14700000000016-replenish-pick-faces): Set up automatic low-stock top-ups, plan replenishment from order demand, and move bulk stock into pick faces in Starshipit WMS.
- [Create and complete WMS cycle counts](https://support.starshipit.com/articles/14700000000083-create-and-complete-wms-cycle-counts): Create a count for one product at one location, record physical quantities and choose whether to apply a stock correction.
- [Review demand and create replenishment jobs](https://support.starshipit.com/articles/14700000000090-review-demand-and-create-replenishment-jobs): Review pending-order demand or create manual replenishments, check quantities and follow the saved creation result.
- [Sync exploding bundle availability to Shopify](https://support.starshipit.com/articles/14700000000048-sync-exploding-bundle-availability-to-shopify): Keep each exploding bundle's Shopify availability aligned with sellable component stock and open WMS order demand.
- [Complete WMS replenishment jobs](https://support.starshipit.com/articles/14700000000089-complete-wms-replenishment-jobs): Gather allocated stock from bulk, place it in the pick face and verify replenishment, including short completion where allowed.
- [Adjust stock in WMS](https://support.starshipit.com/articles/14700000000020-adjust-stock-in-wms): Create reviewed stock corrections, submit an adjustment batch and verify inventory and stock-movement records.
- [Investigate WMS inventory discrepancies](https://support.starshipit.com/articles/14700000000092-investigate-wms-inventory-discrepancies): Trace an unexpected stock balance through movement and process logs, count the affected stock and choose a reviewed correction.
- [Transfer stock between warehouses](https://support.starshipit.com/articles/14700000000040-transfer-stock-between-warehouses): Transfer stock between eligible Starshipit WMS accounts and track the source order, destination purchase order, shipment, and receipt.
- [Import warehouse transfers from CSV](https://support.starshipit.com/articles/14700000000065-import-warehouse-transfers-from-csv): Create warehouse transfers from a CSV, preview destinations and quantities, and recover incomplete imports without duplicating source orders.
- [Track stock in containers](https://support.starshipit.com/articles/14700000000034-track-stock-in-containers): Track stock in physical containers, scan container barcodes, and move containers through receiving, storage, picking and replenishment.

### Manage returns
- [Manage order cancellations, refunds and returns in WMS](https://support.starshipit.com/articles/14700000000060-manage-order-cancellations-refunds-and-returns-in-wms): Keep orders and stock aligned when you cancel, edit, refund, or return an order that has reached Starshipit WMS.
- [Set up WMS returns and quarantine locations](https://support.starshipit.com/articles/14700000000045-set-up-wms-returns-and-quarantine-locations): Create the locations and process rules your team needs to receive, inspect, quarantine, and restock returned stock.
- [Process returns in WMS](https://support.starshipit.com/articles/14700000000019-process-returns-in-wms): Process returned items against a shipped WMS order, update inventory, and complete any inspection, restocking, or write-off follow-up.

### Reporting and data tools
- [Reconcile WMS stock movements and costs](https://support.starshipit.com/articles/14700000000076-reconcile-wms-stock-movements-and-costs): Review per-SKU stock movements, export reconciliation data and interpret captured costs and declared values.
- [Import and export WMS data by CSV](https://support.starshipit.com/articles/14700000000041-import-and-export-wms-data-by-csv): Use the current Starshipit WMS CSV templates to import products, locations, orders, purchase orders, transfers, adjustments, and stocktakes, or export inventory and reports.
- [Choose a WMS report](https://support.starshipit.com/articles/14700000000021-choose-a-wms-report): Find the WMS report for warehouse health, staff performance, stock, purchasing, shipping costs or capacity.
- [Search WMS records](https://support.starshipit.com/articles/14700000000022-search-wms-records): Use the WMS unified search to quickly find orders, products, inventory, locations, purchase orders, and more from one place.
- [Generate and schedule WMS inventory reports](https://support.starshipit.com/articles/1793664000001-generate-and-schedule-wms-inventory-reports): Generate current whole-warehouse inventory reports in Starshipit Shipping and schedule delivery with the supported account and timing limits.
- [Monitor WMS fulfilment and warehouse health](https://support.starshipit.com/articles/14700000000078-monitor-wms-fulfilment-and-warehouse-health): Review warehouse exceptions, fulfilment targets, backlog and short picks to decide which work needs attention.
- [Trace dispatched WMS stock by batch](https://support.starshipit.com/articles/14700000000077-trace-dispatched-wms-stock-by-batch): Find recorded shipments for a batch or lot, check matching orders and export the traceability results.
- [Review WMS staff performance and leaderboard](https://support.starshipit.com/articles/14700000000075-review-wms-staff-performance-and-leaderboard): Compare recorded picking and packing work, interpret exclusions and display the staff leaderboard on a warehouse screen.
- [Review WMS warehouse capacity](https://support.starshipit.com/articles/14700000000080-review-wms-warehouse-capacity): Review storage occupancy, configure capacity needed for utilisation and export the matching location results.
- [Review WMS inbound purchase-order reports](https://support.starshipit.com/articles/14700000000096-review-wms-inbound-purchase-order-reports): Compare received PO quantities with expected stock and export outstanding inbound inventory.
- [Review WMS shipping costs](https://support.starshipit.com/articles/14700000000079-review-wms-shipping-costs): Compare recorded buyer-paid shipping and carrier costs, review coverage and interpret carrier and tag totals.
- [Review WMS stock health and demand](https://support.starshipit.com/articles/14700000000097-review-wms-stock-health-and-demand): Find expiring or slow-moving stock, review order demand and choose the replenishment or reorder task to follow.

### Use WMS Mobile
- [Set up WMS Mobile](https://support.starshipit.com/articles/14700000000023-set-up-wms-mobile): Install Starshipit WMS Mobile, pair a device for WMS workers, configure scanning and equipment, and verify your workspace.
- [Manage inventory in WMS Mobile](https://support.starshipit.com/articles/14700000000029-manage-inventory-in-wms-mobile): View stock at a location, make inventory adjustments, and run cycle counts on the warehouse floor using the Starshipit WMS mobile app.
- [Pick orders in WMS Mobile](https://support.starshipit.com/articles/14700000000025-pick-orders-in-wms-mobile): Pick customer orders on the warehouse floor using the Starshipit WMS mobile app, including standard single-order picking and tote picking for multi-order runs.
- [Receive purchase orders in WMS Mobile](https://support.starshipit.com/articles/14700000000026-receive-purchase-orders-in-wms-mobile): Receive stock against a purchase order on the warehouse floor using the Starshipit WMS mobile app, including quantity entry, tracking details, and carton counts.
- [Troubleshoot Starshipit WMS Mobile](https://support.starshipit.com/articles/14700000000038-troubleshoot-starshipit-wms-mobile): Fix sign-in, scanning, equipment, jobs, permissions, network, and label issues in Starshipit WMS Mobile.
- [Pair and manage WMS worker devices](https://support.starshipit.com/articles/14700000000082-pair-and-manage-wms-worker-devices): Pair a handheld device to a WMS worker, switch workers and remove or revoke a device pairing.
- [Run a location stocktake in WMS Mobile](https://support.starshipit.com/articles/14700000000085-run-a-location-stocktake-in-wms-mobile): Count all eligible stock at one location in WMS Mobile, review the variances and submit the count for processing or approval.
- [Pack and ship orders in WMS Mobile](https://support.starshipit.com/articles/14700000000037-pack-and-ship-orders-in-wms-mobile): Claim pack jobs, verify items, confirm packaging and carriers, and complete labels in Starshipit WMS Mobile.
- [Put away and replenish stock in WMS Mobile](https://support.starshipit.com/articles/14700000000027-put-away-and-replenish-stock-in-wms-mobile): Complete advisory or routed putaway jobs and replenish pick faces with the Starshipit WMS mobile app.
- [Set up label printing in WMS Mobile](https://support.starshipit.com/articles/14700000000081-set-up-label-printing-in-wms-mobile): Choose device printing, make a label printer available and verify a mobile pack or ship job.
- [Build kits in WMS Mobile](https://support.starshipit.com/articles/14700000000028-build-kits-in-wms-mobile): Assemble component products into kits or bundles on the warehouse floor using the Starshipit WMS mobile app.
- [Validate batches and expiry dates with GS1 barcodes in WMS Mobile](https://support.starshipit.com/articles/14700000000055-validate-batches-and-expiry-dates-with-gs1-barcodes-in-wms-mobile): Use GS1 barcodes to confirm products and validate batch, serial and expiry details against allocated stock in WMS Mobile.
- [Manage jobs in WMS Mobile](https://support.starshipit.com/articles/14700000000030-manage-jobs-in-wms-mobile): Understand how jobs work in the Starshipit WMS mobile app - claim jobs, manage assignments, filter by type, and know which workflows can be initiated from mobile.
