The Starshipit WMS mobile app lets your warehouse team execute jobs on the floor - picking, packing, receiving, putaway, replenishment, kitting, cycle counts, and inventory adjustments - without needing to return to a desk between steps.
In the standard workflow, finishing a pick job does not automatically open packing. Completing the pick creates the pack job, then returns the user to the picking dashboard. The pack job is started separately from My Jobs, Open Jobs, or the mobile packing entry points.
Installing the app
In WMS, go to System > Settings, open the Workspace tab, and scroll to Mobile Apps:
- iOS - tap Download for iOS to open the App Store listing.
- Android - tap the Android download link.
Mobile devices are automatically redirected to a mobile-optimised experience when accessing WMS from a phone or tablet browser.
Signing in
Sign in with your Starshipit WMS credentials (the same username and password you use on the desktop). Your role and permissions carry over from the desktop app.
First-time setup
When you sign in for the first time, the app walks through a short setup:
- Choose job types - select which types of jobs you will work on (picking, receiving, replenishment, etc). This filters what appears in your job lists.
- Choose scanner mode - select Camera scanner or Physical scanner depending on your hardware.
- Choose equipment - select a trolley, cart, or other equipment location if required for your job types. Kitting does not require equipment.
- Confirm and enter the app.
You can change all of these settings later from the Settings tab.
Main navigation
The app has four tabs:
| Tab | What it shows |
|---|---|
| My Jobs | Jobs currently assigned to you |
| Open Jobs | Unassigned jobs available to claim |
| Actions | Quick actions for receiving stock and inventory tasks |
| Settings | Account, preferences, scanner config, equipment, and support tools |
How pick and pack flow on mobile
For normal outbound work, mobile follows a two-step job flow:
- Complete the pick job.
- Return to the jobs list or packing entry point.
- Open or claim the separately created pack job.
This is different from Pack Now, which is an expedited flow designed to move an order straight into packing rather than following the standard pick-then-pack sequence.
Settings reference
| Setting | What it does |
|---|---|
| Account | View account details and sign out |
| Role preferences | Choose which job types appear in your job lists |
| Equipment | Set your active equipment location, or clear it |
| Manual quantity controls | Enable or disable manual +/- buttons on pick screens |
| Scanner mode | Switch between camera and physical scanner |
| Show keyboard | Show the keyboard in physical scanner mode |
| Auto-focus scan input | Auto-focus the scan input field in physical scanner mode |
| Theme | System, light, or dark |
| Support tools | View, export, or delete mobile error logs |
Next steps
- Mobile picking - standard and tote pick jobs on the floor
- Receiving purchase orders on mobile - receive stock from a PO without a desk
- Putaway and replenishment on mobile - move stock from staging and top up pick faces
- Kitting on mobile - assemble component products into kits
- View inventory, scan locations and adjust stock - check and correct stock levels on the floor
- Jobs on mobile - claim, manage and track jobs from your device