# Setting up the mobile app
URL: https://support.starshipit.com/articles/14700000000023-setting-up-the-mobile-app
Canonical: https://support.starshipit.com/articles/14700000000023-setting-up-the-mobile-app
Markdown: https://support.starshipit.com/articles/14700000000023-setting-up-the-mobile-app.md
Updated: 2026-05-07

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Install the Starshipit WMS mobile app, sign in for the first time, configure scanner and equipment settings, and understand the main navigation.

The **Starshipit WMS mobile app** lets your warehouse team execute jobs on the floor - picking, packing, receiving, putaway, replenishment, kitting, cycle counts, and inventory adjustments - without needing to return to a desk between steps.

> **Note:** In the standard workflow, finishing a pick job does not automatically open packing. Completing the pick creates the pack job, then returns the user to the picking dashboard. The pack job is started separately from **My Jobs**, **Open Jobs**, or the mobile packing entry points.

## Installing the app

In WMS, go to **System > Settings**, open the **Workspace** tab, and scroll to **Mobile Apps**:

* **iOS** - tap **Download for iOS** to open the App Store listing.
* **Android** - tap the Android download link.

Mobile devices are automatically redirected to a mobile-optimised experience when accessing WMS from a phone or tablet browser.

## Signing in

Sign in with your Starshipit WMS credentials (the same username and password you use on the desktop). Your role and permissions carry over from the desktop app.

## First-time setup

When you sign in for the first time, the app walks through a short setup:

1. **Choose job types** - select which types of jobs you will work on (picking, receiving, replenishment, etc). This filters what appears in your job lists.
2. **Choose scanner mode** - select **Camera scanner** or **Physical scanner** depending on your hardware.
3. **Choose equipment** - select a trolley, cart, or other equipment location if required for your job types. Kitting does not require equipment.
4. Confirm and enter the app.

You can change all of these settings later from the **Settings** tab.

## Main navigation

The app has four tabs:

| Tab | What it shows |
|---|---|
| **My Jobs** | Jobs currently assigned to you |
| **Open Jobs** | Unassigned jobs available to claim |
| **Actions** | Quick actions for receiving stock and inventory tasks |
| **Settings** | Account, preferences, scanner config, equipment, and support tools |

## How pick and pack flow on mobile

For normal outbound work, mobile follows a two-step job flow:

1. Complete the **pick job**.
2. Return to the jobs list or packing entry point.
3. Open or claim the separately created **pack job**.

This is different from **Pack Now**, which is an expedited flow designed to move an order straight into packing rather than following the standard pick-then-pack sequence.

## Settings reference

| Setting | What it does |
|---|---|
| **Account** | View account details and sign out |
| **Role preferences** | Choose which job types appear in your job lists |
| **Equipment** | Set your active equipment location, or clear it |
| **Manual quantity controls** | Enable or disable manual +/- buttons on pick screens |
| **Scanner mode** | Switch between camera and physical scanner |
| **Show keyboard** | Show the keyboard in physical scanner mode |
| **Auto-focus scan input** | Auto-focus the scan input field in physical scanner mode |
| **Theme** | System, light, or dark |
| **Support tools** | View, export, or delete mobile error logs |

## Next steps

* [Mobile picking](/articles/starshipit-wms/mobile-app/starshipit-wms-mobile-picking) - standard and tote pick jobs on the floor
* [Receiving purchase orders on mobile](/articles/starshipit-wms/mobile-app/starshipit-wms-mobile-receiving) - receive stock from a PO without a desk
* [Putaway and replenishment on mobile](/articles/starshipit-wms/mobile-app/starshipit-wms-mobile-putaway-replenishment) - move stock from staging and top up pick faces
* [Kitting on mobile](/articles/starshipit-wms/mobile-app/starshipit-wms-mobile-kitting) - assemble component products into kits
* [View inventory, scan locations and adjust stock](/articles/starshipit-wms/mobile-app/starshipit-wms-mobile-inventory) - check and correct stock levels on the floor
* [Jobs on mobile](/articles/starshipit-wms/mobile-app/starshipit-wms-mobile-jobs) - claim, manage and track jobs from your device