Add users to your Starshipit account

Table of Contents

Overview

  • User management allows you to invite users to your Starshipit account and assign them specific permissions, allowing you to streamline your shipping operations across your team and maintain data security.

How to add a new user

  1. Login to Starshipit.
  2. Navigate to Settings > Users
  3. Within the Manage Users section, click Invite a new user.

  4. Enter the user's email address.
  5. Within the Permissions section, define their access levels accordingly or select one of the predefined roles (Customer Service, User or Admin).
  6. Click Save to confirm permissions. This will send an invitation email to the user.
  7. You can monitor the invitation's status in the Status column on the User Management page.

How to remove a user

  1. Login to Starshipit.
  2. Navigate to Settings > Users
  3. Select Edit next to the user's profile.
  4. Click on Delete user.

Reset a password

  1. Login to Starshipit.
  2. Navigate to Settings > Users
  3. Click Edit on the user's profile.
  4. Click Send reset password link to send the user a new password link email.

 

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