Settings, billing & security
Manage your Starshipit account, subscription, and security.
14 articles in 3 sections
Add users to your Starshipit account
Learn how to invite users to your Starshipit account, assign permissions, and manage team access.
Reset your password
Learn how to reset your Starshipit password if you've forgotten it or been locked out.
Download TeamViewer
Download TeamViewer to give the Starshipit support team remote access to your computer for troubleshooting.
Cancel your account
Learn how to cancel your Starshipit subscription.
About our pricing plans
Compare Starshipit pricing plans from Starter to Enterprise and find the right fit for your shipping volume.
About our add-ons
Explore Starshipit add-ons like Live Rates, Branded Returns, Pick & Pack, and multi-location accounts.
Change or upgrade your pricing plan
Learn how to change, upgrade, or downgrade your Starshipit pricing plan at any time.
Changing or adding a new payment method
Learn how to add or update your payment method in Starshipit, including credit cards and PayPal.
Access your Starshipit invoices
Learn how to access and download your Starshipit invoices from your account settings.