# Manage your account
Canonical: https://support.starshipit.com/categories/settings-billing-security
Markdown: https://support.starshipit.com/categories/settings-billing-security.md
Updated: 2026-05-06

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Manage account access, users, billing, security, and subscription settings.

## Sections
- [Users, access and security](https://support.starshipit.com/categories/settings-billing-security/account-settings): Manage users, account access, sign-in security, and data privacy.
- [Billing and subscription](https://support.starshipit.com/categories/settings-billing-security/billing): Manage your Starshipit plan, payment details, invoices, and subscription.

## Articles

### Users, access and security
- [Add and manage account users](https://support.starshipit.com/articles/7630350591247-add-and-manage-account-users): Learn how to invite users to your Starshipit account, assign permissions, and manage team access.
- [Set up single sign-on (SSO)](https://support.starshipit.com/articles/10659444958479-set-up-single-sign-on-sso): Set up Single Sign-On (SSO) to integrate your identity provider with Starshipit for secure, centralised login.
- [Reset your password](https://support.starshipit.com/articles/115000459046-reset-your-password): Learn how to reset your Starshipit password if you've forgotten it or been locked out.
- [General Data Protection Regulation (GDPR) FAQs](https://support.starshipit.com/articles/360000226416-general-data-protection-regulation-gdpr-faqs): Find answers to frequently asked questions about general data protection regulation (gdpr).

### Billing and subscription
- [Compare Starshipit pricing plans](https://support.starshipit.com/articles/360000988135-compare-starshipit-pricing-plans): Compare Starshipit pricing plans from Starter to Enterprise and find the right fit for your shipping volume.
- [Explore Starshipit add-ons](https://support.starshipit.com/articles/12080147770127-explore-starshipit-add-ons): Explore Starshipit add-ons like Live Rates, Branded Returns, Pick & Pack, and multi-location accounts.
- [Change your pricing plan](https://support.starshipit.com/articles/206705123-change-your-pricing-plan): Learn how to change, upgrade, or downgrade your Starshipit pricing plan at any time.
- [Add or change a payment method](https://support.starshipit.com/articles/4405883176591-add-or-change-a-payment-method): Learn how to add or update your payment method in Starshipit, including credit cards and PayPal.
- [View and download your Starshipit invoices](https://support.starshipit.com/articles/360001658036-view-and-download-your-starshipit-invoices): Learn how to access and download your Starshipit invoices from your account settings.
- [Change your invoice email contact](https://support.starshipit.com/articles/4498768256911-change-your-invoice-email-contact): Learn how to change the email address that receives your Starshipit invoices.
- [Understand what happens when you exceed your plan](https://support.starshipit.com/articles/12102602688015-understand-what-happens-when-you-exceed-your-plan): Exceeding your shipment limit & managing your plan Your Starshipit plan includes a set number of shipments per month. If you’re getting close to that limit — or you’ve already exceeded it — here’s wha...
- [Reactivate your Starshipit account](https://support.starshipit.com/articles/4405883270031-reactivate-your-starshipit-account): If your account has been canceled due to a failed payment or being put. on hold, you can reactivate it at any time. Confirm that you have a payment method/articles/settings-billing-security/billing/...
- [Cancel your Starshipit subscription](https://support.starshipit.com/articles/115000438783-cancel-your-starshipit-subscription): Learn how to cancel your Starshipit subscription.
- [Billing FAQs](https://support.starshipit.com/articles/8512957552143-billing-faqs): Find answers to frequently asked questions about billing, subscriptions, refunds, and plan management.