# Reset your password
URL: https://support.starshipit.com/articles/115000459046-reset-your-password
Canonical: https://support.starshipit.com/articles/115000459046-reset-your-password
Markdown: https://support.starshipit.com/articles/115000459046-reset-your-password.md
Updated: 2026-05-07

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Learn how to reset your Starshipit password if you've forgotten it or been locked out.

## Reset your password

If you have forgotten your password or you have been locked out of your account after entering your password incorrectly, reset your password from the Starshipit login page.

1. Go to the [Starshipit login page](https://app.starshipit.com/Account/MemberLogin.aspx).
2. Click the **Forgot Password?** link.
3. Enter the username you use to log in to Starshipit, then click **Reset Password**.
4. Check your inbox. Once you have received your forgotten password email, click on the link in it to reset your password. If you don't receive an email, check your junk or spam folders.
5. Log into Starshipit using your new password.

![Starshipit forgot password page](/uploads/attachments/reset-password-login-page.png)