# Reactivating your Starshipit account
URL: https://support.starshipit.com/articles/4405883270031-reactivating-your-starshipit-account
Canonical: https://support.starshipit.com/articles/4405883270031-reactivating-your-starshipit-account
Markdown: https://support.starshipit.com/articles/4405883270031-reactivating-your-starshipit-account.md
Updated: 2026-05-07

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> If your account has been canceled due to a failed payment or being put. on hold, you can reactivate it at any time. Confirm that you have a payment method/articles/settings-billing-security/billing/...

If your account has been canceled due to a failed payment or being put on hold, you can reactivate it at any time.

1. Confirm that you have a [payment method](/articles/settings-billing-security/billing/changing-or-adding-a-new-payment-method) entered on your Starshipit account.
2. On the **Manage Subscriptions** page, click on your plan.  
   ![Manage Subscriptions page showing your plan](/uploads/attachments/reactivate-subscription-plan.png)
3. Click on **Edit Subscription** and select the plan that you'd like to use.
4. Click **Reactivate Subscription** > **Confirm**.
5. Your account will now be reactivated!