# Manifest orders URL: https://support.starshipit.com/articles/360001233636-manifest-orders Canonical: https://support.starshipit.com/articles/360001233636-manifest-orders Markdown: https://support.starshipit.com/articles/360001233636-manifest-orders.md Updated: 2026-11-01 > For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt). > Submit a courier manifest, schedule automatic manifesting, and download the manifest report. Submit shipment details to your courier, set up automatic manifesting, and download an existing manifest report for a paper copy. {{video:youtube:Ac3oX_FXWuo}} ## How it works When you print a label in Starshipit, the order moves to the Printed tab. Manifesting orders is an important step as failure to do so can result in fees from your courier. Not all couriers require manifesting. To check whether a courier requires manifesting, refer to the [Manifesting FAQ](/articles/orders-manifests-reports/faqs/manifesting-faq). If you use Australia Post eParcel or Parcel Send, see [Manifest Australia Post eParcel orders](/articles/couriers/australia-post/manifest-australia-post-eparcel-orders) for the carrier-specific workflow. Starshipit features several options for manifesting, which we've covered below. ### Auto manifest orders Choose the eligible couriers shown in your account's auto-manifest list. You need permission to modify **Couriers** settings. These controls are not available in white-label accounts. 1. Go to **Settings > Couriers**. 2. Select the couriers to include in auto-manifesting. 3. Choose a manifest time from the dropdown if you want a scheduled local-time run. 4. Enable auto-manifesting for child accounts if required. 5. Select **Save**. Use UI 2.0 to select several daily hours or **Every hour**. 1. Go to **Settings > Couriers**. 2. Select the couriers to include in auto-manifesting. 3. Under **Select manifest times**, select one or more hours, or enable **Every hour** to select all 24 hours. 4. Enable **Auto manifest all child accounts as well.** if those accounts should be included. 5. Select **Save**. 6. Reopen the page and confirm the couriers, hours and child-account choice have saved. Selected hours repeat daily in the account's configured time zone, including daylight-saving changes. There is no day-of-week selection. Existing single-time schedules are preserved until you change them. With no hours selected, auto-manifesting uses the overnight run; to stop auto-manifesting a courier, deselect that courier and save. After the next scheduled run, check the **Printed** tab for remaining orders and errors, then check **Manifest** for the expected courier manifest. Auto-manifesting applies to eligible printed shipments, not archived or already manifested orders. If the expected manifest is missing, confirm the account time zone, selected courier and saved schedule before contacting Support with the affected courier and order numbers. Auto-manifesting submits shipment details to the courier. If your driver or drop-off point needs a paper copy, download and print the manifest report from the **Manifest** page. ### Manifest select orders 1. In Starshipit, navigate to **Orders** > **Printed** tab. 2. Select the orders you'd like to manifest using the checkbox column. 3. Click on **Manifest orders** in the top menu. 4. Click on **Manifest**. ### Manifest all orders 1. In Starshipit, navigate to **Orders** > **Printed** tab. 2. Click on **Manifest all** on the top right. 3. Click on **Manifest**. ### Use the Manifest page Choose between dispatching specific shipments or dispatching all shipments for a selected carrier using the Manifest page. 1. In Starshipit, navigate to **Manifest**. 2. Click **New Manifest**. 3. Under Dispatch shipments, copy either your tracking numbers or order numbers into the field. 4. Click **Dispatch Shipments**. :::tip Use **Dispatch all** to select a carrier to dispatch all shipments currently awaiting dispatch. ::: ### Download or reprint a manifest report 1. Go to **Manifest** and find the existing manifest by its courier, date or manifest number. 2. In the **Downloads** column, select **Report** or **Download report**, depending on the controls shown. 3. Open the downloaded report and check that its courier and manifest details match the copy you need. Print it if your driver or drop-off point needs a paper copy. Available downloads depend on the files returned for that manifest. Downloading an existing report does not submit another manifest. If a report download is missing or fails, note the courier and manifest number and contact Starshipit Support; do not submit the shipments again just to obtain another copy. For other questions, see [Manifesting FAQs](/articles/360001997955-manifesting-faqs). ## Troubleshooting **My carrier says my shipments weren't manifested, but I can't find them in the Shipped tab. What happened?** In Starshipit, orders may be moved to the Archived tab after being shipped without being properly manifested. This often occurs when orders are printed but not included in a manifest sent to your courier. **Why this happens:** Starshipit moves orders to the Archived tab after they are shipped. However, if these shipments weren't included in a manifest, your carrier won't recognise them as fulfilled. Without the manifest, the carrier may assume the shipments were not processed correctly, resulting in additional charges or fees. **Solution:** Double-check the Archived tab or search for the order using the tracking number to locate these shipments. If the order has been archived, you'll need to restore the order before manifesting it. Ensure that all printed orders are manifested before shipping.