Orders
FAQs and support with processing orders for shipping.
15 articles
Setting up your default options
Learn how to set up default options, including default weight unit, currency, timezone, item details and city of manufacture.
Set up packages and import weights and dimensions
Step-by-step guide to setting up packages and import weights and dimensions.
Set account to metric or imperial measurements
Set your Starshipit account to import and display weights and measurements in metric or imperial units.
Set up shipper tax numbers
Step-by-step guide to setting up shipper tax numbers.
Import orders
Learn how to import orders automatically or manually into Starshipit.
Automatically import orders via CSV using File Monitor
Learn how to use the File Monitor to automatically import orders from CSV files.
Create a manual order
Learn how to add manual orders into your order queue in Starshipit.
Search for an order in Starshipit
Learn about the different ways to search for an order in Starshipit.
Validating shipping addresses
Learn how to automatically correct invalid shipping addresses so orders are delivered to the right place.
Tags
Learn how to use tags to add custom labels to your orders for easier identification and streamlined fulfilment.
How to fulfil orders
Import orders, correct invalid addresses, print labels, and manifest orders to complete fulfillment.
Manifest orders
Learn how to manifest orders after generating shipping labels.
Book a courier pickup
Learn how to book a courier pickup from within Starshipit.
Archiving & removing orders
Learn how to archive, restore, and remove orders from Starshipit.
API: How to create Tracking-Only orders
Learn how to create tracking-only orders via the Starshipit API for shipments with labels generated outside Starshipit.