Configure DKIM for your emails

Overview

  • Learn what DKIM is and how it can be beneficial to your business.
  • This article outlines how to set up DKIM in your Starshipit account.

What is DKIM?

DKIM (DomainKeys Identified Mail) is a way to make sure the emails you send from your domain (e.g., yourstore.com) are verified as legitimate. It helps prevent emails from being marked as spam or junk mail by proving that they were really sent from your domain.

Why set up DKIM?

Setting up DKIM helps your emails reach your customers’ inboxes by proving that they are sent by your business. It also protects your brand from being used in email scams like phishing.

How to set up DKIM in Starshipit

  1. Enter your domain name
    1. In Starshipit, navigate to Settings > Tracking & Notifications.
    2. Under Sender authentication, type the domain you want to send emails from (e.g., yourstore.com).
  2. Generate DKIM Records
    Click Generate to create three records (CNAME) you’ll need to add to your domain’s DNS settings.
  3. Add the CNAME Records to Your Domain
    1. Copy each CNAME record from Starshipit.
    2. Log in to your domain provider (e.g., GoDaddy, Cloudflare) and paste the CNAME records into your DNS settings.
  4. Verify your setup
    1. After adding the records, return to Starshipit and click Verify.
    2. Once verified, your emails will be protected by DKIM.

Example CNAME Records

Here’s an example of what the CNAME records might look like:

Type Host Value
CNAME ssi2825.yourdomain.com u11952735.wl236.sendgrid.net
CNAME ssi._domainkey.yourdomain.com ssi.domainkey.u11952735.wl236.sendgrid.net
CNAME ssi2._domainkey.yourdomain.com ssi2.domainkey.u11952735.wl236.sendgrid.net

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