Shipping improvements roundup
From the packing bench to courier handover, these recent improvements give your team more control over order data, printed documents, quotes and dispatch. Open a section to explore the changes and find the setup guides.
24 updates in this roundup
Orders and packing
4 updates
-
Refresh existing orders from Product Catalogue: Correct your catalogue data, then apply it to one eligible unprinted order or all active unshipped orders without deleting and importing them again. Your saved fill-missing or overwrite policy controls what changes. Apply Product Catalogue to existing orders.
-
Keep each order's instructions on packing summaries: Add order dates, tags, Order Notes and Delivery Instructions to a custom order summary so your team can prioritise work and see special handling in one place. Each order shows its own details. Configure packing summaries.
-
Print one packing-slip row per unit: Enable Split items with multiple quantities into separate rows on a Classic custom or New custom packing-slip template. Each packed unit gets its own row, making repeated items easier to mark off during packing. Configure packing slips.
-
Use longer tags and handle mixed selections: UI 2.0 accepts tag names from 2 to 40 characters and lets you select an existing tag even when only some selected orders already have it. Review the complete tag list before applying a bulk change: that list is saved to every selected order. Add and use order tags.
Printing and hardware
2 updates
-
Weigh packages with USB scales on Mac: Read package weights through the Starshipit Desktop App on macOS using a supported Dymo M10, M25 or S50 scale. Set up USB scales and configure Mac peripherals.
-
See your available printing hardware: Open Settings > Printing > Hardware in UI 2.0 to see printers and scales grouped by signed-in Desktop App, with each app's last-seen time. Use this view to identify the computer and devices available to the printing account. Check available Desktop App hardware.
Integrations
5 updates
-
Send every parcel's tracking number to Shopify: Shopify Classic and Enhanced write back the tracking numbers for all outbound parcels in a shipment. When an order ships in several parcels, each tracking number appears on its Shopify fulfilment. Write back tracking and fulfilment to Shopify.
-
Bring receiver tax numbers through from Peoplevox: Map sales-order fields to a receiver tax type and destination so the numbers are available before label creation. Add separate mappings for identifiers such as Mexico RFC and Brazil CPF/CNPJ, while preserving existing applicable receiver tax numbers. Map receiver tax numbers from Peoplevox.
-
Import several Shopify financial statuses: In UI 2.0, Shopify Enhanced lets you keep several financial statuses selected, such as Paid and Authorized. Choose Any on its own when you want all financial statuses. Configure Shopify order import.
-
Control Business Central addresses and location tags: Choose whether Address Line 2 imports into Building or Suburb, while retaining City. Imported
location:<code>tags identify a resolved fulfilment location and can drive your existing rules for allocating orders to child accounts. Configure Business Central imports. -
Use BigCommerce catalogue product names: Opt in to use the current BigCommerce catalogue name on newly imported order items. Variant SKU and option fields are preserved, and Starshipit falls back to the order-line name if the catalogue product is unavailable. Configure BigCommerce product names.
Couriers and shipping costs
6 updates
-
Choose who pays for UPS shipping: Bill outbound transportation charges to an authorised third-party UPS account, using a configured default or an account entered on an individual order. Available with UPS New API; duties and taxes keep their separate payer settings. Set up UPS transportation billing.
-
Send multiple supporting documents with FedEx: Keep eligible customs and supporting files separate rather than merging them into one PDF. For FedEx REST accounts with pre-shipment ETD available and enabled, Starshipit uploads eligible courier-related attachments; Order Document files remain internal. Add shipping documents to orders.
-
Convert Australia Post customs values to AUD: Australia Post eParcel and Parcel Send can convert non-AUD item values for standard international customs labels without changing your imported order amounts or currency. The option is off by default and excludes Global Logistics and commercial-clearance services. Configure customs-value conversion.
-
Record freight costs for Plain Label shipments: Enter Freight cost in UI 2.0 for a Plain Label service without a calculated rate, using your account currency. The field requires full pricing access. Printing the label still leaves courier booking with your external provider. Use plain labels.
-
Combine Mainfreight delivery extras: Select several carrier-approved delivery extras in your Mainfreight 2Home defaults or on an individual order. An explicit order selection, including None, takes precedence over the defaults. Add Mainfreight delivery extras.
-
Show customer references on Freightways labels: Enable Use customer reference on labels for Post Haste, NZ Couriers or Castle Parcels. The reference uses up to 20 characters, with the existing order-number fallback when no customer reference is supplied. Configure Post Haste, NZ Couriers or Castle Parcels.
Manifests and pickups
3 updates
-
Schedule several daily manifest runs: In UI 2.0, choose multiple hours in your account's local time or select Every hour for eligible auto-manifest couriers. Match the schedule to your dispatch day and courier handovers. Set up automatic manifesting.
-
Cancel an eligible DHL Express pickup: Cancel a future MyDHL pickup from Pickup History when its confirmed booking details are available. Select a cancellation reason and review the whole booking before confirming. Cancel a DHL Express pickup.
-
Include up to 500 shipments in Canada Post manifesting: Set a maximum from 1 to 500 shipments, with 30 as the default. Starshipit submits carrier batches of up to 30 and combines the returned reports, retaining successful batches if another batch fails. Set the Canada Post manifest maximum.
Quotes and checkout
3 updates
-
Quote a saved customer without retyping their address: Select Look up contact on Quotes to find an Address Book contact and populate the destination while keeping your package details. Review the address and select Get rates. Use saved contacts in Quotes.
-
Build a quote from your Product Catalogue: Search by product name or SKU to fill a quote's package weight and dimensions, then adjust them before requesting rates. Qty represents identical parcels, so you can quote several of the same package together. Use catalogue measurements in Quotes.
-
Hide several checkout products with one rule: Add multiple courier and product selections to a single Hide Checkout Product rule. Keep related exclusions together and manage them with Add product and Delete. Create rules for checkout rates.
Customer notifications
1 update
- Put useful references in email subjects: Use supported variables such as
%TheirRef%in new notification-template subjects so customers can recognise the shipment from their inbox. Add subject variables to email notifications.