You can now customise NZ Post Domestic rates with more control over how the carrier price is built. Apply different pricing to the base service or to individual surcharges, such as rural delivery or signature required, and match rules to the shipment's route sector.

For flat margins and flat rates, you can also choose whether the amount applies once per order or once per package. Existing NZ Post rules keep their current all-in behaviour unless you enable Enable component-aware pricing for this rule.

See Customise NZ Post Domestic rates for setup steps, sector lookup, surcharge options, and package behaviour.

Shopify stores can now use customer tags in Starshipit checkout-rate rules. You can show B2B delivery options to wholesale customers while keeping your retail delivery options available to everyone else.

Keep delivery options relevant to the customer

Create a checkout-rate rule that matches a Shopify customer tag, such as B2B, then choose the carriers or rates that group should see. This gives you more control over which delivery options appear at checkout without maintaining separate stores or manual workarounds.

Use the groups you already manage in Shopify

For example, you can:

• Show business-delivery or freight options to tagged wholesale and trade customers while keeping retail offers separate.
• Give loyalty or VIP customers access to a delivery option that is not available to every shopper.
• Return delivery choices that suit your subscription customers without changing the options shown to one-off buyers.
• Provide a controlled delivery option for staff, partner, or other account-managed customer groups.

Rules apply from top to bottom, so place more specific customer-tag rules above broader rules. To configure and test the setup, see Create rules for checkout rates.

Ready jobs and pick batches no longer have to depend on someone constantly watching the queue.

Keep job assignment balanced

Supervisors can set automations to distribute ready, unassigned jobs across selected team members. WMS checks the job type, role, permissions and current workload, then gives the work to the least-loaded eligible person. When nobody is available, the job stays unassigned rather than being sent to the wrong person.

Keep batches on the right work

Automatic batches can also be limited by carrier, service code and tag. This keeps a particular service or order flow together instead of making it wait behind unrelated work. Learn how to configure and test both workflows in Automate warehouse work in WMS.

Cin7 Core can now connect directly to Starshipit WMS. Cin7 Core was previously known as DEAR Inventory.

Keep the operational data aligned

The connection keeps the product catalogue, suppliers, Advanced Purchase orders and total stock for one mapped warehouse aligned with WMS. That removes the need to maintain the same operational data independently in two systems while preserving the warehouse detail that Cin7 Core does not manage.

Keep warehouse work in WMS

Cin7 Core remains responsible for the catalogue and warehouse total. WMS remains responsible for bins, putaway, replenishment and internal movements. WMS can also write back completed purchase-order receipts and explicit inventory adjustments. For the full data-ownership guidance, see Set up Cin7 Core with Starshipit WMS.

Not every warehouse worker needs the same amount of control in a job screen. WMS now lets you create named job interface policies and assign them to individual team members, without changing the account default for everyone else.

Match controls to the worker

This means a temporary picker can use a strict scan-led policy that requires barcode verification, while a supervisor keeps manual controls available for exceptions. Policies can control barcode scanning, location verification, typed barcode entry, manual item selection and quantity controls.

Keep workflow rules separate from access

Policies change how the job interface behaves; they do not grant access to pages or actions. See the available controls in the WMS settings reference, and learn how policies sit alongside user roles in Set up WMS users, roles and client access.

This update brings more control to shipping, order import, and fulfilment workflows.

Courier and delivery controls

• UPS business shipments: add the IsBusiness order tag to classify eligible EU-bound shipments as business-to-business. See additional UPS settings.
• Australia Post liquor services: choose whether First Time Delivery is enabled by default for eligible Victorian services. See Australia Post delivery options.
• NorthLine: book pickups in Starshipit and add a Tailgate additional service using the product-code format supplied by NorthLine. See Set up NorthLine.
• Allied Express: use the correct package type for skid freight. See Set up Allied Express.

Integration and fulfilment improvements

• BigCommerce: shipment write-back now sends supported carrier values when Starshipit can confidently match the selected courier.
• Squarespace: exclude service-only orders while continuing to import mixed physical-product orders.
• Amazon: turn off Import Amazon Easy Ship orders to import only Amazon Self Ship orders.
• Cin7 Core: import additional product information, including barcodes, so Packing Validation can match scanned GTINs.
• Zoho: use imported Zoho custom-field tags in rules, including child-account routing rules.
• Unleashed: show imported bin locations in Packing Validation and assembly contents beneath the parent item on supported packing slips.

Checkout and documents

• Zonos and Table Rates: eligible table rates can be matched when you print the order.
• Shopify: configure decimal product-dimension metafields.
• Order documents: choose the default document type selected when a user uploads a document from an order.

You can now control who pays duties, taxes and fees for international Australia Post shipments. Choose from:

• Receiver pays on arrival
• Sender pays with Zonos
• Sender pays with a tax ID

Set a default for all countries, then add different rules for the European Union or individual destinations. Country-specific rules take priority automatically.

Australia Post currently supports sender-paid duties through verified Zonos accounts for US shipments. The tax ID option can be used where an appropriate registration applies, such as IOSS for eligible EU shipments. Australia Post is still confirming sender-paid options for other destinations, including the UK, Canada and Norway. For destinations without a confirmed arrangement, select Receiver pays on arrival.

Find it under Settings → Couriers → Australia Post.

We’ve shipped a new round of updates to improve checkout-rate accuracy, reduce manual order edits, and make order and customs information easier to manage.

📦 Shopify checkout and product data

Shopify: Import item dimensions directly from Shopify

You can now import product or variant dimensions from Shopify metafields. This helps keep dimensions aligned between Shopify and Starshipit, allowing packaging calculations to use more accurate product data upon import.

• Choose whether dimensions should be imported from product or variant metafields.
• Make sure the relevant Shopify metafields contain length, width and height values.
• Go to Settings > Integrations > Shopify integration settings and enable product dimension metafield imports.
• Learn how to import Shopify product dimensions →

Shopify: More accurate checkout rates for individually packaged items

Shopify checkout rates can now calculate each item or unit as its own package. This is useful for oversized products, items that ship in their own boxes, or orders where each unit needs to be rated separately.

• Go to Settings > Checkout Rates > Packaging settings.
• Select Pack each item separately – Rates calculated using item weight and dimensions (one package per item).
• Make sure Use product catalogue on checkout is enabled and product dimensions are configured.
• Learn more about packaging settings for checkout rates →

Shopify: Import country-specific tax IDs for South Korea and China

Country-specific tax IDs collected through Shopify can now be used for shipments to South Korea and China, reducing manual entry for international shipments. When enabled, destination identifiers such as South Korea’s PCCC and China’s resident ID are imported from Shopify’s localised order fields. These details are passed to DHL Express as receiver registration information and can be used by Australia Post as the international import reference.

• Go to Settings > Integrations > Shopify integration settings > Advanced.
• Enable Import country specific tax IDs.

🧩 Platforms

Neto: Import individual products from bundles

Neto bundles can now be expanded when they are imported into Starshipit. Instead of showing only the bundle SKU, the individual component products are added as separate order line items.

This makes bundle orders easier to pick, pack and validate against the products that physically need to be shipped.

• Go to Settings > Integrations > Neto integration settings.
• Enable Import kit/bundle components as separate item lines.

Katana: Import shipping method and shipping amount

Katana orders can now import their shipping method and shipping amount into Starshipit. For example, methods such as Standard or Express can be carried across with the order instead of needing to be entered manually.

• No additional setup is required.
• Shipping information is imported automatically when it is available on the Katana sales order.

🌏 Shipping internationally

NZ Post International: Updated customs declaration options

NZ Post CN22 and CN23 Nature of Transaction options have been updated with clearer B2B and B2C values. These changes support updated international customs requirements and make it easier to provide accurate export-reason information.

• Go to Settings > Couriers > NZ Post International settings.
• Make sure the Default Export Type dropdown is set to the applicable reason for export.

FedEx: Add SKUs to commercial invoices

FedEx commercial invoices can now include the product SKU in item descriptions. This can help with returns, finance reconciliation and duty-drawback workflows where SKU-level information is required.

• Go to Settings > Couriers > FedEx settings.
• Enable Add SKU to product descriptions.

UPS: Add declaration text to commercial invoices using rules

Rules can now apply declaration text to UPS commercial invoices. This helps ensure consistent customs wording is applied automatically to shipments that require a particular declaration.

• Go to Settings > Rules and create or edit a rule.
• Add the action Set Invoice Declaration Text.
• Enter the declaration wording that should be applied.

🧾 Order management

eBay: See the buyer’s username in the Orders grid

The buyer’s eBay username is now imported as the order reference and displayed in the Orders grid. This makes it easier to identify and group orders from the same buyer, particularly for eBay Live fulfilment workflows.

• Go to Settings > Integrations > eBay settings.
• Enable Import buyer username as reference.

⚙️ Rules

Shipping Zones: Exclude zones from rules

Shipping Zone conditions now support is not logic. This makes it easier to route, price or manage orders based on destinations outside a selected zone.

• Go to Settings > Rules and create or edit a rule.
• Choose Shipping Zone as the condition.
• Select is not and choose the zone that should be excluded.

Need help using any of these updates? Visit our Support Centre or log a ticket with the support team.