What's new

WMS reporting now gives supervisors three more practical views of warehouse performance.

Act on aging and blocked work

Use Backlog & WIP Aging to see unshipped orders by age, remaining units, active workflow, and known hold or job blockers. This makes it easier to focus the team on work that has waited longest or needs intervention.

Make better use of storage locations

Use Slotting & Utilization to find empty, mixed-SKU, and over-capacity storage locations, as well as products spread across multiple pick faces. Capacity coverage messages show where location setup needs more detail before utilization can be calculated.

Understand shipping spend

Use Shipping Economics to review shipping cost, average cost per shipment or unit, and package usage over a selected period. Coverage messages make partial cost, order-link, or package data visible so totals are easier to interpret.

Learn how to use these dashboards in WMS reporting and insights.

You can now choose when WMS sends inventory updates for an order. Send the update when the order is placed, when its inventory is allocated or when the order is shipped.

Previously, WMS sent these updates only when an order was shipped. The new options let you align connected inventory earlier in your fulfilment workflow, helping reduce the risk of selling stock that has already been ordered or reserved.

This update gives warehouse teams more control from the moment stock or an order enters WMS through to final dispatch.

Bring offline orders into the normal workflow

Download the order template from the Orders dashboard, add the delivery and product details, then import the CSV into the right Starshipit account. Each order is submitted through Starshipit and returns to WMS through the usual order flow, ready for allocation and fulfilment alongside your connected-store orders.

Inspect inbound stock before it moves

Purchase-order receipts can now go directly into a Quality Control location. The stock stays unavailable for picking while it is checked. When it is ready to move, create a putaway job for only the products and quantities you want to release; anything you do not select remains at the source location.

Keep the outbound trail together

When Starshipit combines several orders, WMS now shows the original order numbers on the merged order. Once work is shipped, select orders from one Starshipit account on the Shipped tab to create a manifest. WMS shows the manifest status beside each shipped order and downloads the PDF when Starshipit returns one.

Learn more in Manage orders and allocation in WMS, Receive stock against a purchase order, and Put away received stock.

You can now start a focused cycle count directly from the WMS web dashboard when a product or location needs a closer look.

Select the product and eligible warehouse location, review the expected quantity, then create the job for your team. WMS keeps the count in the normal job workflow, so you can set its priority, assign it to a team member, and follow it through to completion.

When the count is completed, WMS records any variance as a stock adjustment and keeps the result in the movement history. This gives you a quick way to check fast-moving, high-value or problem stock without counting a whole location or launching a broader stocktake.

For more information, see Run stocktakes and cycle counts.

This release gives your team more control over high-volume picking, FedEx packaging, packing documents, and delivery workflows.

Show more items while picking and packing

Pick & Pack now has an opt-in Compact item rows setting. It reduces row spacing and text size so more items are visible at once on high-line-count orders, while keeping the item details and pick, pack, and quantity controls you need.

See Set up Starshipit Pick & Pack mobile app.

Map imported packages to FedEx packaging

You can now map an imported package name or package type to the appropriate FedEx packaging option. This helps apply the right FedEx packaging when your orders use more than one package preset.

See Configure FedEx product codes and packaging.

Make packing-slip updates with more control

Packing-slip logos are saved more reliably. In the template editor, merged cells and your current editing state are also retained when you make changes, and you can now unmerge cells when adjusting a layout.

See Configure packing slips using the template editor.

Apply NZ Post dangerous goods by product

For NZ Post shipments, dangerous-goods details can now be selected from the products on an order. This helps ensure the relevant dangerous-goods information is applied when orders contain eligible products, while still supporting your existing tag and rule-based setup.

See Set up dangerous goods for NZ Post.

Add customer details to Pickup in Store labels

Pickup in Store label templates now include customer contact variables, giving collection teams more flexibility in the information they print for an order.

See Enable Pickup in Store and configure labels.

This update helps you keep product information and stock levels connected to the places you sell, while giving warehouse teams clearer ways to complete everyday work.

Bring more Shopify product information into WMS

Shopify imports now include bundle configurations and variant images. This gives your warehouse team richer product records when you use Shopify as a product source.

If you sell through more than one connected Shopify store, you can also write inventory back to multiple stores. For example, you can fulfil sales through one store and keep available stock current in your other connected Shopify stores.

See Set up Shopify with Starshipit WMS and sync WMS inventory to your sales channels.

Connect MYOB Acumatica and Etsy

WMS now supports MYOB Acumatica and Etsy connections, so you can bring their product and order data into the same warehouse workflow as your other connected sales channels.

For setup details, see Set up MYOB Acumatica with Starshipit WMS and Set up Etsy with Starshipit WMS.

Complete replenishment, putaway and kitting work with more clarity

The replenishment experience has been refreshed to make planning and completing replenishment work easier to follow. Putaway also has an enforced mode when you need staff to follow the assigned destination workflow, and the kitting interface has been improved for teams assembling stock bundles.

The WMS mobile app has also been refreshed to better align with the Starshipit experience across the product.

See Put away received stock, Replenishment, and Build kits in WMS Mobile.

You can now customise NZ Post Domestic rates with more control over how the carrier price is built. Apply different pricing to the base service or to individual surcharges, such as rural delivery or signature required, and match rules to the shipment's route sector.

For flat margins and flat rates, you can also choose whether the amount applies once per order or once per package. Existing NZ Post rules keep their current all-in behaviour unless you enable Enable component-aware pricing for this rule.

See Customise NZ Post Domestic rates for setup steps, sector lookup, surcharge options, and package behaviour.

Shopify stores can now use customer tags in Starshipit checkout-rate rules. You can show B2B delivery options to wholesale customers while keeping your retail delivery options available to everyone else.

Keep delivery options relevant to the customer

Create a checkout-rate rule that matches a Shopify customer tag, such as B2B, then choose the carriers or rates that group should see. This gives you more control over which delivery options appear at checkout without maintaining separate stores or manual workarounds.

Use the groups you already manage in Shopify

For example, you can:

• Show business-delivery or freight options to tagged wholesale and trade customers while keeping retail offers separate.
• Give loyalty or VIP customers access to a delivery option that is not available to every shopper.
• Return delivery choices that suit your subscription customers without changing the options shown to one-off buyers.
• Provide a controlled delivery option for staff, partner, or other account-managed customer groups.

Rules apply from top to bottom, so place more specific customer-tag rules above broader rules. To configure and test the setup, see Create rules for checkout rates.