What's new

WMS now gives warehouse teams clearer controls before counted or received quantities change inventory.

Separate counting from stocktake approval

Give counters permission to prepare and submit stocktakes without letting them apply the variance. An authorised approver can review the current quantity, counted quantity and variance for every product, then approve the changes for processing or decline the submission without changing inventory.

Set receiving limits for purchase orders

Configure an over-receiving tolerance to cap supplier over-deliveries on each purchase-order line. You can also set an under-receiving tolerance for deliberately completing a short order, while still recording normal partial receipts as stock arrives.

These controls help supervisors keep day-to-day warehouse work moving while reserving higher-impact inventory decisions for the right people.

Learn more in Run stocktakes and cycle counts and Receive stock against a purchase order.

IncaPost is now available in Starshipit for eligible Australian domestic shipments. Connect your IncaPost account to access available services, create labels, and receive tracking information against your orders.

You need an IncaPost API key with permission to get rates and create orders. IncaPost service availability depends on your account and whether the sender and delivery postcodes are within its supported service area.

See Set up IncaPost to get connected.

Warehouse labels can now be prepared directly from the records your team already uses in WMS.

Print one product, location, or sales order barcode from its row, or select up to 100 records for a label run. Preview the result and choose sheet labels, a wrapped 101 x 48 mm format, or compact and high-visibility location sizes before printing. WMS remembers the selected layout in that browser.

Valid 13-digit product and location barcodes print as EAN-13, while other supported values and sales order numbers use Code 128. This gives receiving, picking, staging, and packing teams clearer scannable references without preparing labels in another tool.

Learn more in Configure WMS products and inventory, Set up warehouse locations and work areas, and Manage orders and allocation in WMS.

WMS reporting now gives supervisors three more practical views of warehouse performance.

Act on aging and blocked work

Use Backlog & WIP Aging to see unshipped orders by age, remaining units, active workflow, and known hold or job blockers. This makes it easier to focus the team on work that has waited longest or needs intervention.

Make better use of storage locations

Use Slotting & Utilization to find empty, mixed-SKU, and over-capacity storage locations, as well as products spread across multiple pick faces. Capacity coverage messages show where location setup needs more detail before utilization can be calculated.

Understand shipping spend

Use Shipping Economics to review shipping cost, average cost per shipment or unit, and package usage over a selected period. Coverage messages make partial cost, order-link, or package data visible so totals are easier to interpret.

Learn how to use these dashboards in WMS reporting and insights.

You can now choose when WMS sends inventory updates for an order. Send the update when the order is placed, when its inventory is allocated or when the order is shipped.

Previously, WMS sent these updates only when an order was shipped. The new options let you align connected inventory earlier in your fulfilment workflow, helping reduce the risk of selling stock that has already been ordered or reserved.

This update gives warehouse teams more control from the moment stock or an order enters WMS through to final dispatch.

Bring offline orders into the normal workflow

Download the order template from the Orders dashboard, add the delivery and product details, then import the CSV into the right Starshipit account. Each order is submitted through Starshipit and returns to WMS through the usual order flow, ready for allocation and fulfilment alongside your connected-store orders.

Inspect inbound stock before it moves

Purchase-order receipts can now go directly into a Quality Control location. The stock stays unavailable for picking while it is checked. When it is ready to move, create a putaway job for only the products and quantities you want to release; anything you do not select remains at the source location.

Keep the outbound trail together

When Starshipit combines several orders, WMS now shows the original order numbers on the merged order. Once work is shipped, select orders from one Starshipit account on the Shipped tab to create a manifest. WMS shows the manifest status beside each shipped order and downloads the PDF when Starshipit returns one.

Learn more in Manage orders and allocation in WMS, Receive stock against a purchase order, and Put away received stock.

You can now start a focused cycle count directly from the WMS web dashboard when a product or location needs a closer look.

Select the product and eligible warehouse location, review the expected quantity, then create the job for your team. WMS keeps the count in the normal job workflow, so you can set its priority, assign it to a team member, and follow it through to completion.

When the count is completed, WMS records any variance as a stock adjustment and keeps the result in the movement history. This gives you a quick way to check fast-moving, high-value or problem stock without counting a whole location or launching a broader stocktake.

For more information, see Run stocktakes and cycle counts.

This release gives your team more control over high-volume picking, FedEx packaging, packing documents, and delivery workflows.

Show more items while picking and packing

Pick & Pack now has an opt-in Compact item rows setting. It reduces row spacing and text size so more items are visible at once on high-line-count orders, while keeping the item details and pick, pack, and quantity controls you need.

See Set up Starshipit Pick & Pack mobile app.

Map imported packages to FedEx packaging

You can now map an imported package name or package type to the appropriate FedEx packaging option. This helps apply the right FedEx packaging when your orders use more than one package preset.

See Configure FedEx product codes and packaging.

Make packing-slip updates with more control

Packing-slip logos are saved more reliably. In the template editor, merged cells and your current editing state are also retained when you make changes, and you can now unmerge cells when adjusting a layout.

See Configure packing slips using the template editor.

Apply NZ Post dangerous goods by product

For NZ Post shipments, dangerous-goods details can now be selected from the products on an order. This helps ensure the relevant dangerous-goods information is applied when orders contain eligible products, while still supporting your existing tag and rule-based setup.

See Set up dangerous goods for NZ Post.

Add customer details to Pickup in Store labels

Pickup in Store label templates now include customer contact variables, giving collection teams more flexibility in the information they print for an order.

See Enable Pickup in Store and configure labels.