For the complete documentation index, see llms.txt.

Changelog

What's new

Product updates for Starshipit Shipping and WMS.

74 updates

  1. Starshipit Shipping
    improved

    Shopify Classic and Enhanced can now import orders in the currency your customer paid at checkout, also known as presentment currency. Matching order, item, shipping, discount, tax, and duty values are imported together, so you can keep the customer's checkout currency and values for invoices and customs information.

    Shopify store currency remains the default. You can opt into Customer checkout currency using Import order values using in your Shopify integration settings. If Shopify's checkout-currency data is incomplete or inconsistent, Starshipit uses the complete store-currency set instead.

    This setting does not convert currencies or check whether your carrier supports the imported currency. Australia Post's standard international customs flow requires values in AUD. Before printing, confirm that both the currency and the amounts meet your carrier's requirements. Unsupported currencies may be declared or displayed incorrectly by a carrier, and this setting does not block label creation.

    See Configure Shopify order import for setup steps, the fallback behaviour, and a test-order check.

  2. Starshipit WMS
    improved

    See how buyer-paid shipping compares with shipping cost in Reporting > Shipping Economics. The report now brings both amounts together with Revenue − cost, helping you spot orders whose recorded shipping charge does not cover their shipping cost.

    Use the carrier breakdown to compare consignment counts and available costs, or the order-tag breakdown to understand your shipping mix. Narrow the report by date, client or order prefix to focus on the orders you need.

    Comparisons require matching currencies, and coverage messages show where data is missing. Values come from current order data, so later order updates can change historical results; this is an operational comparison, not an accounting profit report.

    See Use WMS reporting and insights for the steps and reporting limits.

  3. Starshipit Shipping
    new

    We’re moving customers using UI 2.0 to an updated experience that keeps familiar shipping workflows while delivering faster, more responsive performance. The migration is already underway, and UI 2.0 will no longer be available once it is complete.

    You don’t need to take any action. We’ll move your account as part of the rollout. To move sooner, visit next.starshipit.com, go to Settings > Interface, set UI version to New UI and New UI version to UI 2.5 (recommended), then click Save. Classic UI users are not included in this migration.

    Alongside improved performance, the updated interface includes several practical improvements.

    What’s new?

    Orders grid shown in light and dark mode

    Personalise your workspace

    • Choose light or dark mode and adjust zoom from the user menu in the top-right corner.
    • Hide menu items you don’t need, choose a saved view to open in the Orders Grid by default, and manage the optional Enter-to-print shortcut from Order details in Settings > Interface.
    • Choose up to 500 orders per page from the page-size control at the bottom of the Orders grid.

    Order details page showing items, packages, and carrier rates

    Manage orders more efficiently

    • Review key information, including carriers and rates, higher on the Order details page with less scrolling. Collapse Items and Packages when you don’t need them.
    • See the order ID in your browser tab when working across multiple orders.
    • When an address is invalid, select Correct address from Order details to review suggested matches, search for an address, and apply a correction.

    Quotes page showing carrier rates and recent quotes

    Compare carrier rates before creating an order, and more

    • Open Quotes from the main navigation to compare carrier rates before creating an order.
    • Create sample orders from the Orders grid by selecting Import orders > Load test orders, so you can test or demonstrate your order and printing workflows without using live orders.
    • Reorder rules by dragging them or using keyboard controls in Settings > Rules.
    • Pages adapt more effectively across different screen sizes.
    • Search for packing slip and packing summary variables, then hover over them to see what they do.
    • Find couriers, integrations, report types, and more quickly with search, instead of scrolling through long lists.

    What’s changed?

    Some familiar controls have moved to make them easier to find and manage:

    • Column order is now managed from the column options menu within the Orders grid, rather than by dragging columns directly in the grid. Your selected columns from UI 2.0 won’t carry over, so you’ll need to set them up again after migration.
    • Choosing between Compact and Expanded Orders grid layouts has moved to Settings > Interface. Compact shows each order on one line, while Expanded separates items, SKUs, and bin locations across multiple lines.

    If you need help after moving to the updated interface, contact our friendly support team.

  4. Starshipit Shipping
    new

    iMile Delivery is available in Starshipit for eligible Australian domestic shipments. Connect your merchant account and add the product codes enabled for your account to access contracted rates, create PDF labels and receive tracking information against your orders. After creating labels, select the shipments and book a pickup for a date and time that suits you.

    You need an iMile Client code and Secret key. Add the product codes enabled for your account in the Product codes table. iMile must configure your services and contracted rates for the lanes you want to ship.

    See Set up iMile Delivery to get connected.

  5. Starshipit Shipping
    new

    You can now compare carrier rates from the dedicated Quotes page in UI 2.0 without creating an order first.

    Open Quotes from the main menu on the left, then enter the destination and package details to see the available services and rates from your connected carriers. It is a faster way to prepare shipping estimates or test rates before processing an order.

    The Quotes page also supports:

    • Address autocomplete
    • Multiple packages using your saved packaging
    • Recent quote history stored in your browser
    • Creating an order directly from a quote

    See Use the Quotes page to compare carrier rates for step-by-step instructions.

  6. Starshipit Shipping
    improved

    Cin7 Core can now notify Starshipit when a sale becomes eligible for import. This lets new eligible orders import without waiting for the next scheduled import run.

    To use webhooks, connect Cin7 Core with API Version 2, enable the Cin7 Core Automation module, and subscribe from the Cin7 Core integration settings in Starshipit. Your existing import statuses and settings still decide which sales can import.

    Webhook imports apply to newly eligible orders only. Existing orders are not updated. If you use Advanced Sales, API Version 2 can also import individual sale fulfilments instead of the overall sale.

    See Connect Cin7 Core to Starshipit for the subscription steps and import options.

  7. Starshipit WMS
    improved

    This roundup brings together smaller WMS enhancements released from 10 to 16 September.

    Faster packing

    • Reuse parcel details: duplicate a parcel instead of entering its dimensions and weight again.
    • Keep scanning totes: open packing work from Scan a tote and return to the scanner after completing the job.
    • Find favourite services: favourite carriers and services appear first in the packing rate list, while an existing service selection is retained when available.

    See Pack and ship orders in WMS.

    More control over orders and replenishment

    • Release holds in bulk: select held orders and release up to 100 at a time, with results for any that could not be released.
    • Target automatic batches: filter orders by order-number prefix. The maximum wait now starts when eligible orders are first found, so older orders do not skip the collection window.
    • Finish replenishment accurately: record supported extra quantities or finish a desktop replenishment pick short when the source has less stock than expected.

    See Manage orders and allocation, Automate warehouse work and Replenishment.

    Stock reporting and product sync

    • Review stock movement totals: compare shipped units, reversals, other increases and decreases by SKU, then export summary or movement detail. The report shows recorded changes, not opening or closing balances.
    • Import Shopify product tags: choose whether a product sync replaces WMS tags with the source product's tags.
    • Check Shopify availability: manual inventory writeback previews the Available quantity that will be sent to Shopify.

    See Use WMS reporting and insights and Set up Shopify with Starshipit WMS.

  8. Starshipit WMS
    new

    You can now import eBay products into WMS and write inventory quantities back to each connected eBay store.

    Import listing and variation details by SKU, then enable inventory writeback separately for each store. Automatic updates run after supported stock movements, and a manual sync lets you reconcile selected products.

    Start with a small set of SKUs and check the final writeback result before enabling updates more widely. Each SKU must identify one listing or variation within a store: duplicate SKUs are skipped after the first match.

    Follow Set up eBay with Starshipit WMS for setup, verification and troubleshooting.