# Use the Quotes page to compare carrier rates
URL: https://support.starshipit.com/articles/202609220001-use-the-quotes-page-to-compare-carrier-rates
Canonical: https://support.starshipit.com/articles/202609220001-use-the-quotes-page-to-compare-carrier-rates
Markdown: https://support.starshipit.com/articles/202609220001-use-the-quotes-page-to-compare-carrier-rates.md
Updated: 2026-10-27

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Compare carrier rates in UI 2.0 without creating an order, review recent quotes, and turn a quote into an order.

Use the Quotes page in UI 2.0 to compare available carrier services and rates without creating an order first. When you find a suitable option, you can use the quote to create an order.

## Before you begin

Make sure the relevant carriers are connected and configured in your Starshipit account.

If you want to reuse package details in a quote, [set up saved packages](/articles/206705413-set-up-packages-and-import-weights-and-dimensions) before you begin.

## Compare carrier rates

1. Open **[Quotes](https://next.starshipit.com/quote)** from the main menu on the left.
2. Choose **Look up address** to enter an address, or **Look up contact** to search your saved Address Book contacts.
3. Select the matching address suggestion or contact, then review the complete destination. You can edit the populated address before requesting rates.
4. Add the package details for the shipment.
5. Add each package separately if the shipment contains multiple packages. You can select from your saved packaging.
6. Select **Get rates**.
7. Compare the carrier services and rates returned for the shipment.

The services and rates shown depend on your connected carriers, carrier account settings, and the shipment details you enter.

## Use a saved contact

Select **Look up contact**, search for the saved contact and select the matching result. This replaces the destination fields with that contact's saved address, including any blank fields, while keeping your package details.

**Look up address** is the initial lookup mode. Switching between lookup modes keeps the entered address. Quotes remembers your selected mode in this browser separately from the Create order window.

Changing the destination clears the previous rates. After selecting or editing an address, select **Get rates** again before comparing services or creating an order.

## Create an order from a quote

1. Find the quote you want to use.
2. Select the option to create an order.
3. Review the destination and package details carried over from the quote.
4. Add any remaining order information.
5. Save the order.

Creating an order from a quote means you do not need to enter the destination and package details again.

## View recent quotes

The Quotes page keeps a history of your recent quotes in your browser. Use this history to return to a previous comparison without entering all the shipment details again.

:::note
Quote history is stored in your browser. It may not appear on another computer or browser, other users may not see the same history, and clearing your browser data may remove it.
:::

Carrier rates can change. Request a new quote if the shipment details have changed or you need the latest available rates.

## Troubleshooting

### A saved contact is missing or has an incomplete address

Check that the contact is saved in the Starshipit account you are using. See [Set up and manage your Address Book](/articles/90200000000404-set-up-and-manage-your-address-book) to add or correct it. You can also edit the destination directly on Quotes before selecting **Get rates**.

### No rates are returned

Check that:

- The destination address is complete and valid.
- Each package has a weight and any required dimensions.
- The relevant carrier is connected and configured.
- The carrier supports the destination and package details.
- Any required carrier services are enabled.

Update the shipment details, then request the rates again.

### A saved package is not available

Check that the package has been saved in your Starshipit account. If you recently added or updated it, refresh the Quotes page and try again.

### Recent quotes are missing

Recent quotes may not be available if you:

- Use another browser or device.
- Use private or incognito browsing.
- Clear your browser data.
- Have browser storage disabled.

Return to your usual browser or request a new quote.