# Set up Canada Post
URL: https://support.starshipit.com/articles/13017482447119-set-up-canada-post
Canonical: https://support.starshipit.com/articles/13017482447119-set-up-canada-post
Markdown: https://support.starshipit.com/articles/13017482447119-set-up-canada-post.md
Updated: 2026-10-20

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Connect Canada Post, choose your dispatch settings and configure manifest selections of up to 500 shipments.

Connect your Canada Post commercial account to Starshipit for domestic shipments within Canada. Configure your dispatch method, courier services and manifest selection limit before shipping.

## Before you begin

Have a Canada Post commercial parcel agreement and these account details:

- **Account Number** and **Contract ID**.
- **API Username** and **API Password**.
- The dispatch postcode for **Requested Shipping Point**, or the facility number for **Shipping Point ID**.

Use Canada Post's [Find a Deposit Location](https://www.canadapost-postescanada.ca/information/app/fdl/business/findDepositLocation) tool to find a drop-off facility. Contact your Canada Post account manager if you need account or agreement details.

## Connect Canada Post

1. Go to **Settings > Couriers > Add a new courier > Canada Post**. In UI 2.0, you can open **[Add a new courier](https://next.starshipit.com/settings/couriers/add)** directly.
2. Select **Enable Canada Post**.
3. Enter your **Account Number**, **Contract ID**, **API Username** and **API Password**.
4. Choose **Requested Shipping Point** and enter the dispatch postcode for pickup, or **Shipping Point ID** and enter the facility number for drop-off.
5. Click **Save**.
6. Add the product codes available on your Canada Post account and choose your default service.

Check an eligible Canadian order to confirm the expected services and rates appear. **Signature Required** is available for supported shipments.

## Set the maximum shipments per manifest

The default selection limit is **30 shipments**. You can increase it to **500** in either Classic UI or UI 2.0.

1. Go to **Settings > Couriers > Canada Post**. In UI 2.0, open **[Canada Post settings](https://next.starshipit.com/settings/couriers/setup/canada-post)**.
2. Set **Maximum shipments per manifest** to a whole number from **1 to 500**.
3. Click **Save**.
4. Reopen the settings and confirm the saved limit.

## Manifest and check the reports

Follow [Manifest orders](/articles/360001233636-manifest-orders) to submit your printed Canada Post shipments. Select no more than your saved limit at a time.

Starshipit automatically splits a larger selection into batches of up to 30 shipments, so you do not need to create each batch manually. Larger selections can take longer and create multiple manifest reports. Download and check all returned paperwork. Canada Post applies charges when shipments are manifested.

## If a manifest batch fails

Starshipit keeps the available reports and saves completed batches. Later batches stop when a batch fails, and the result identifies the error and completed shipment count.

Check the orders and manifest history before retrying. Completed batches saved in Starshipit are excluded from another submission, but a failed or uncertain batch may already have reached Canada Post. Confirm that batch with Canada Post before retrying to avoid submitting it twice.