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Where's my parcel?

Understand why Starshipit cannot track your parcel and how to get delivery updates from couriers and retailers.

1 min readUpdated December 13, 2024

Looking for an update on your delivery?

We are not a courier service. Starshipit is a shipping and fulfilment platform that helps retailers automate their shipping processes by connecting e-commerce platforms with courier services. Unfortunately, we don't have access to your order's tracking details.

What you can do

If you have a tracking number for your order:

  1. Contact the courier – Reach out to the courier service chosen by the retailer you purchased from.
  2. Contact the retailer – Get in touch with the retailer directly for updates on your shipment.

Learn more about what Starshipit does.

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