Add users to your Starshipit account

How to add a new user

1. Login to Starshipit then navigate to Settings > Users.Please note that creating a new user is not possible while logged in as a child account that has access solely to that specific child. To create a user, please log in to the parent account.
2. Within the Manage Users section, click Invite a new user.
   
3. Enter the user's email address.
4. Within the Permissions section you can:
   • Define their access levels accordingly
     • No access: The user will not be able to view or edit this area.
     • Read only: The user only has a view of this area.
     • Full: The user is able to read and edit this area.
   • Select one of the predefined roles
     • Customer Service: This role will only have visibility on Orders.
     • User: This role will only have full access to Orders, Address Book and Manifests.
     • Admin: This role has full access to all areas.
       
5. Select which accounts the user should have access to.
6. Click Save to confirm permissions. This will send an invitation email to the user.
7. You can monitor the invitation's status in the Status column on the User Management page.

How to remove a user

1. Login to Starshipit then navigate to Settings > Users.
2. Select Edit next to the user's profile.
   
3. Click on Delete user.
   

Reset a password

1. Login to Starshipit then navigate to Settings > Users.
2. Click Edit on the user's profile.
   
3. Click Send reset password link to send the user a new password link email.