Cin7 Integration


  • This article outlines how to integrate your Cin7 platform with Starshipit.
  • Once completed, your orders can be imported into Starshipit and the tracking information will be written back when you print labels.


1. Activate Starshipit in Cin7

  • Ensure the Starshipit module has been installed as per the Cin7 documentation.
  • Log into Cin7 with your admin login.
  • Click on your username in the top right corner of the screen and select the Settings option in the drop-down.
  • Click on Integrations & API.
  • Select Starshipit from the list.
  • Make a note of the ID and Key as you will need to copy these into Starshipit.
  • Change any other settings as desired then click Save.

For more information on each setting please contact Cin7 support.

2. Set up Cin7 in Starshipit

  • In Starshipit go to Settings > Integrations > Add New > Cin7.
  • Enter your ID and Key gathered in step 1 into the Cin7 ID and Cin7 Key fields respectively.
  • Click Test to ensure it works, to check if the connection is successful.
  • Click Save.

3. Order Import

For Starshipit to be able to import the orders from Cin7 the below criteria must be met on each order:

  • The Sales Order is Approved.
  • The Stage of the Sales Order is set to Fully Picked.
  • The fully dispatched field is empty.

Provided these conditions are met you can import the orders directly into the New section of your Starshipit account.


I clicked on test connection and I get an invalid credentials error message

Double-check that you have copied the correct information into Starshipit, and that you have saved the information in Cin7. If this problem persists, contact our Support Team on


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