# Cin7 Integration (Legacy)
URL: https://support.starshipit.com/articles/217503906-cin7-integration-legacy
Canonical: https://support.starshipit.com/articles/217503906-cin7-integration-legacy
Markdown: https://support.starshipit.com/articles/217503906-cin7-integration-legacy.md
Updated: 2026-05-06

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Integrate your Cin7 platform with Starshipit using the legacy integration. The latest integration using a dedicated API is recommended.

Integrate your Cin7 platform with Starshipit using the legacy Cin7 integration. It is recommended you use the latest integration which uses a dedicated API by following the instructions for [Cin7 Omni](/articles/integrations/inventory-warehouse-retail-management/cin7-omni-integration). Once completed, your orders can be imported into Starshipit and the tracking information will be written back when you print labels.

![ecomm_inv_wms_integration_flow.png](/uploads/articles/integrations/inventory-warehouse-retail-management/cin7-integration-legacy/image_360004595796.png)

## 1. Add API connection in Cin7

1. Log into Cin7 and click the Settings cogwheel from the bottom left of the app.
2. Click **Integrations**, then select **API v1**.
3. Copy and note your API username displayed at the top of the page.
4. Click **Add API Connection**.
5. Enter a name for the integration that makes sense to you (e.g. Starshipit), then click **Save**.
6. Copy and note your API key.
7. Under **API Connections** select **Permissions**.
8. Add Create, Read, Update permissions to Sales Orders, Products and Product Options then click **Save**.

![cin7_settings.png](/uploads/articles/integrations/inventory-warehouse-retail-management/cin7-integration-legacy/image_360004482135.png)

## 2. Copy the information into Starshipit

1. In [Starshipit](https://app2.starshipit.com/) go to **Settings** > **Integration** > **Add New** > **Cin7**.
2. Tick **Enable Cin7** and **Use Public API**.
3. Complete Cin7 Username and Cin7 Key with the information gathered in Step 1.
4. Test the connection to ensure it's working.
5. Click **Save**.

![mceclip0.png](/uploads/articles/integrations/inventory-warehouse-retail-management/cin7-integration-legacy/image_4433444374415.png)

## 3. Set order statuses for import

You can specify statuses on which Starshipit will import your orders from Cin7. For example, you can set the app to only import orders which are Processing and/or Fully Picked.

## Troubleshooting

#### Error: I clicked on test connection and I got an invalid credentials error message

Double-check that you have copied the correct information into Starshipit, and that you have saved the information in Cin7. If this problem persists, contact our support team [here](https://help.starshipit.com).