Unleashed Integration

Integrate your Unleashed platform with Starshipit to import orders and write back tracking information when you print labels. Unleashed require an extra step to activate the write-back functionality. Please follow the instructions for Unleashed updating orders. There are two versions of Unleashed, Classic and Enhanced. We recommend using Enhanced as this has support for importing sales shipments rather than sales orders.

What you need to get started:

Before getting started with Unleashed you will need a few things.

• Your Unleashed API Id. This can be found here.
• Your Unleashed API Key. This can be found here.

How to set up Unleashed:

To enable Unleashed on your Starshipit account:

1. Go to Settings > Integrations > Add a new integration > Unleashed.
2. Select one of the following integration versions using the toggle button:
   • Classic
     This will import Sales Orders. Please note that Classic is now deprecated.
   • EnhancedThis will allow for importing orders as different shipments from Unleashed. Please note that we check the status of both the Sales Order and Sales Shipment on import.
3. Tick Enable Unleashed.
4. Enter your Unleashed Id and User Key.
5. Click Save to save your changes.
6. Test the connection and you're good to go!

Additional Configuration

Unleashed offers more customization over how and when you import your orders. To configure them, navigate to Settings > Integrations > Unleashed Settings.

Status to import : Use this option to select what status orders should be in to import into Starshipit.

Never Diminishing Products : If you use never-diminishing products with Unleashed, we recommend enabling this setting to mark the order as "Complete".

Import comments : If you have comments on your order and would like to import them to Starshipit, select this option. The comments will be imported into the delivery instructions field.

Set freight/shipping cost : We've now added support for specifying what item is the freight charge and removing its cost from the declared value.
1. In the Set freight/shipping cost section, specify the item name for the Shipping charge item (e.g. Shipping;Freight).
2. Click Save.
3.. This setting applies during import, ensuring that all new orders exclude these items as line items, accurately reflecting the freight cost.