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MYOB AccountRight (Cloud) Integration

Learn how to integrate your MYOB AccountRight platform with Starshipit.

3 min readUpdated September 18, 2025
Note

Inventory Locations are not supported with the Starshipit and MYOB AccountRight integration. Only a MYOB Cloud account can be integrated to Starshipit.

Step 1: Authorize MYOB in Starshipit

  1. In Starshipit, navigate to Settings > Integrations > Add a new integration.
  2. In the Other Platforms section, select MYOB.
  3. Tick the checkbox for Enable MYOB.
  4. Click on the Authorize button.
  5. Enter your my.MYOB username and password on the login page.
  6. Click Allow access to grant Starshipit the necessary permissions.

Step 2: Confirm Company File Name

  1. In Starshipit, note the Company File Name field in the MYOB integration settings page.
  2. Open the AccountRight desktop application on Windows.
  3. Open the company file you want to integrate (e.g., Starshipit Limited)
  4. Confirm the company file name from the Command Centre window (top left).
  5. Verify that the exact company file name is entered in the Company File Name field in Starshipit Settings > Integrations > MYOB > Company file name.

Step 3: Create an Offline User in MYOB

  1. Ensure you have the company file you want to integrate (e.g., Starshipit Limited) open
  2. In AccountRight, go to Setup > User Access.
  3. Create a new Offline User with the following roles:
    • Administrator
    • Cards
    • Sales (company file roles).
  4. Untick the checkbox: This user will sign on with a my.MYOB account (Recommended).
  5. Set a username and password for the offline user.

Step 4: Configure Starshipit with Offline User Credentials

  1. Enter the Offline Username and Password you created in MYOB into theMYOB integration settings page in Starshipit.!
  2. Click Save.

Step 5: Test the Integration

  1. Click on the Test button in the Starshipit MYOB settings page to ensure the connection works successfully.

Step 6: Configure Import Options

  1. If you want to import orders with specific 'ship via' attributes, add them in the Ship Via field. Use a semicolon (;) to separate multiple shipping methods (e.g., Air; DHL).
  2. Tick the checkbox to Import Orders/Invoices, and choose the status (Open, Closed, or Both) to define what orders to import.
Note

Offline User Requirement: To integrate with MYOB, you must set up an offline user in AccountRight. Ensure the checkbox for This user will sign on with a my.MYOB account (Recommended)is unticked when creating the user.Company File Name: The company file name entered in Starshipit must exactly match the name of the file in AccountRight.The offline username and password in Starshipit are used to access the MYOB company file.

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