Generating reports

Overview 

  • This article outlines how to generate reports in Starshipit
  • You can generate four types of reports:
    • Shipped Items Report
    • Packages Sent Report
    • Unshipped Packing Summary Report
    • Shipments Per Workstation Report
  • Frequently asked questions

Generate a report

  1. In Starshipit, navigate to Reports.

  2. Click on Generate Report.
  3. Select the type of report you want to create.

    Package Sent Report contains all packages with their tracking numbers sent within your selected time frame. 

    Shipped Items Report generates a report of every sent item, listing each item individually. This is useful for stock management to see what has been sold in a set time period. This report includes item SKUs, incoterms, order value, number of packages, and package names.

    Unshipped Packing Summary Report contains all the items and quantities that need to be shipped. This is useful to see a list of items that need to be packed and sent.

    Shipments Per Workstation Report displays all the shipments processed per workstation.

  4. Set the start and end dates for the report.
  5. Click Generate.

    The report is added to the report queue. Once it has been generated, the report status will change from Pending to Ready.

  6. Click Download to download it as a CSV file.

 Note

When setting the date range for the report, the start date cannot be more than 1 year from today and the end date cannot be more than 6 months from today.

FAQs

I want to pull a report for 12/24 months of data but I'm getting an invalid parameter(s) error

When setting the date range for the report, the start date cannot be more than 1 year from today and the end date cannot be more than 6 months from today.

If I have multiple packages for the same order, will I see them in one row?

There will be one row for each package, so there can be multiple rows for the same order number.

Does the Package Sent Report include shipments created in the Returns Portal?

Yes, you can identify these shipments by checking column AJ (Return Label) for the value 'Yes'.

What does x column mean in the Package Sent Report?

Column Title Description
Price This represents the quoted price on which the label was printed.
Freight Charge This refers to the shipping paid on checkout

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1 comment

  • Example reports would be helpful. 

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