Import Orders from your DEAR Inventory System
1) Log into DEAR Inventory System and go to Integration > DEAR API
2) Create a new API application
3) Save the new API application, and note down the Account ID and Key for next step.
4) Log into StarShipIT and go to Settings > Integration > Add New > DEAR
Enter your DEAR Account ID and Application Key from previous step and click on the Save button
StarShipIT will update your orders with carrier and tracking information when shipped.
By default, StarShipIT will use "DEFAULT Carrier" when updating your orders in the DEAR Inventory System.
If you wish to have your DEAR orders to be updated with the specific carrier name, then please add Carrier Mappings in StarShipIT.
Q. My orders are not importing
A. Check that the status you have entered on the StarShipIT integration page for DEAR matches orders in DEAR. E.g Have you asked to import orders in the status 'picked'