# MYOB AccountRight (Cloud) Integration
URL: https://support.starshipit.com/articles/205394059-myob-accountright-cloud-integration
Canonical: https://support.starshipit.com/articles/205394059-myob-accountright-cloud-integration
Markdown: https://support.starshipit.com/articles/205394059-myob-accountright-cloud-integration.md
Updated: 2026-05-06

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Learn how to integrate your MYOB AccountRight platform with Starshipit.

:::note
Inventory Locations are not supported with the Starshipit and MYOB AccountRight integration. Only a MYOB Cloud account can be integrated to Starshipit.
:::
## Step 1: Authorize MYOB in Starshipit

1. In Starshipit, navigate to **Settings > Integrations > Add a new integration**.
2. In the **Other Platforms** section, select **MYOB**.
3. Tick the checkbox for **Enable MYOB**.
4. Click on the **Authorize** button.
5. Enter your **my.MYOB username and password** on the login page.  
6. Click **Allow access** to grant Starshipit the necessary permissions.

## Step 2: Confirm Company File Name

7. In Starshipit, note the **Company File Name** field in the MYOB integration settings page.
8. Open the **AccountRight desktop application** on Windows.
9. Open the company file you want to integrate (e.g., **Starshipit Limited**)
10. Confirm the company file name from the Command Centre window (top left).
11. Verify that the exact company file name is entered in the **Company File Name** field in Starshipit **Settings** > **Integrations** > **MYOB** > **Company file name.** 

## Step 3: Create an Offline User in MYOB

11. Ensure you have the company file you want to integrate (e.g., **Starshipit Limited**) open  
12. In AccountRight, go to **Setup > User Access**.
13. Create a new **Offline User** with the following roles:
    * Administrator
    * Cards
    * Sales (company file roles).
14. **Untick** the checkbox: **This user will sign on with a my.MYOB account (Recommended)**.  
15. Set a username and password for the offline user.

## Step 4: Configure Starshipit with Offline User Credentials

15. Enter the **Offline Username** and **Password** you created in MYOB into the**MYOB integration settings page** in Starshipit.!
16. Click **Save**.

## Step 5: Test the Integration

17. Click on the **Test** button in the Starshipit MYOB settings page to ensure the connection works successfully.

## Step 6: Configure Import Options

18. If you want to import orders with specific 'ship via' attributes, add them in the **Ship Via** field. Use a semicolon (;) to separate multiple shipping methods (e.g., Air; DHL).
19. Tick the checkbox to **Import Orders/Invoices**, and choose the status (Open, Closed, or Both) to define what orders to import.

:::note
Offline User Requirement: To integrate with MYOB, you must set up an offline user in AccountRight. Ensure the checkbox for This user will sign on with a my.MYOB account (Recommended)is unticked when creating the user.Company File Name: The company file name entered in Starshipit must exactly match the name of the file in AccountRight.The offline username and password in Starshipit are used to access the MYOB company file.
:::