# How to integrate with Magento 1
URL: https://support.starshipit.com/articles/203826179-how-to-integrate-with-magento-1
Canonical: https://support.starshipit.com/articles/203826179-how-to-integrate-with-magento-1
Markdown: https://support.starshipit.com/articles/203826179-how-to-integrate-with-magento-1.md
Updated: 2026-05-06

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Learn how to integrate your Magento 1 platform with Starshipit.

## Before you begin

You can have more than one Magento store integrated with Starshipit if the stores are under the same Magento account in the Admin panel. If they are in separate Magento accounts, you'll need to set it up as a child account.

## 1. Create a role and user in Magento 1

Set up an API access, and create a Webservice role and assign it to a Webservice role in Magento.

#### Create a new role

1. Go to your Magento Admin Dashboard.
2. From the **System** menu, select **Web Services**, then select **SOAP/XML-RPC - Roles**.
3. From the roles page, click **Add New Role**.
4. Enter a role name, and then click **Role Resources**.
5. Set the **Resource Access** to **ALL**.
6. In the top right-hand of the screen, click **Save Role**.

#### Assign your new role to a user

1. Go to your Magento Admin Dashboard.
2. From the **System** menu, select **Web Services**, then select **SOAP/XML-RPC - User**.
3. From the users page, click **Add new User**.
4. Enter the account information as required.  
   Note that the API Key will work as the password you enter in Starshipit. You can set this accordingly.
5. Set the account to **Active**.
6. On the **User Information** panel, click **User Role**. Assign the user your previously created the role for.  

## 2. Enter your Magento 1 details in Starshipit

After you have created the user and the role in Magento, you need to add the URL, username and the password in Starshipit. You can customise the status of orders to import, however the default status "processing" should be correct for most Magento stores.

1. In Starshipit, navigate to **Settings** > **Integrations**.
2. Click **Add a new integration** and select **Magento**.
3. Enter the URL of your site e.g. http://www.mysite.com/api/xmlrpc or http://www.mysite.com/index.php/api/xmlrpc.
4. Enter your Magento username and password. The password is the API Key that you created in Magento.
5. Click **Save**, then test your connection using the **Test to ensure it works** button.

## (Optional) Disable email notifications in Magento

1. Log in to your Magento account.
2. From the **System** menu, select **Configuration**.
3. Under the **Advanced** tab, select the **System** menu item.
4. Select **Mail Sending Settings**.
5. Set **Disable Email Communications** to ‘**Yes**’.  
   Emails will no longer be sent through Magento.

## Delivery instructions

The following fields are imported for Delivery Instructions:

* myOrderInfo.shipping_address.special_delivery_info
* myOrderInfo.special_delivery_info
* myOrderInfo.shipping_address.customer_comments
* myOrderInfo.customer_note
* myOrderInfo.onestepcheckout_customercomment