Overview
- If you're nearing your monthly shipment limit, we’ll notify you via email and in-app.
- If you exceed your monthly quota for labels, you may have to upgrade your pricing plan to avoid paying per-label overage fees.
Exceeding your limit
To ensure you're always informed, Starshipit will notify you both via email and directly within the app when you are getting close to your monthly shipment limit. These notifications are designed to help you proactively manage your account and avoid any unexpected charges.
If you have already exceeded your limit, you have two options:
- Pay per-label overage fees – Additional labels will be charged based on your plan:
- Starter: $0.15 per additional label
- Professional: $0.10 per additional label
- Enterprise: Contact sales for custom pricing
- Upgrade to a higher-tier plan – Increase your shipment volume and gain access to additional features.
We provide you with the flexibility to manage your subscription according to your business needs. You can easily manage your plan, review your current pricing details, and explore upgrade options within your account settings at any time.
Manage and change your plan
We provide you with the flexibility to manage your subscription according to your business needs. You can easily manage your plan, review your current pricing details, and explore upgrade options within your account settings at any time.
- Log in to Starshipit
- Navigate to Settings, then select My Account.
- Click Manage Account
- Click your current plan to access Subscription Details.
- Click Edit Subscription.
- Select a pricing plan, and choose to pay on a monthly or annual basis.
- Click Update Subscription.
- Click Subscription Details to go back to the main billing page.
- Click Exit to go back to Starshipit.
- Log in to Starshipit.
- Use the drop down menu in the top right hand corner and click Manage Account.
- Click Manage Plan and Account Details.
- Click your current plan to access Subscription Details.
- Click Edit Subscription.
- Select a pricing plan, and choose to pay on a monthly or annual basis.
- Click Update Subscription.
- Click Subscription Details to go back to the main billing page.
- Click Exit to go back to Starshipit.
