Shopify: Deactivate email notifications


  • Shopify includes notification options that email customers when the status of their order has been updated. If you have opted to writeback the status to Shopify, you may need to consider whether your customers are receiving duplicate notifications. You can then enable/disable notifications, as required.
  • This article outlines how to disable Shopify customer notifications in Starshipit.

Deactivate Shopify notifications

  1. In Starshipit, navigate to Settings > Integration > Shopify > Advanced tab.
  2. Scroll down to the Writeback section.
  3. Tick Disable Shopify customer notification.
  4. Click Save.

Want to deliver great shipping experiences?

Start a 30-day free trial or book a demo with one of our shipping experts

Was this article helpful?
1 out of 1 found this helpful



Please sign in to leave a comment.